oakstreethealth.com Opiniones 

I blame this group for the death of my Mom, they canceled her insurance and didn't even make sure she had a follow-up doctor to go to and she was having a crisis I am getting ready to blast this place, it was against the law for you to cancel my mother and then not make sure she had backup doctor to go to

I don't let one person mess up for everyone getting a gud review. U had a staff to follow up with me but she called yesterday and never left a message. Today she called and I informed her she never left a message. It is safe to give out your first and last name when u are being professional. I gave u my first and last name. You only gave me your first name in which I won't mention it. Because this message is about being professional u called yesterday. I never heard of a clinic calling someone home and never leave a message. PLEASE WHEN ALL ELSE FAILS ALWAYS ALWAYS ALWAYS BE PROFESSIONAL. U GET BETTER RESULTS. I HUNG UP THE CALL BECAUSE I KNEW U PUT ME ON FOR ONE SECOND TO MEAN AND HONARY TOWARDS ME. BUT U KNOW WHAT HAVE A GOOD DAY ANYWAY 🙏

Everytime I try to get meds it takes a week and some before I get a response three time's I ask for my meds now I'm out blood pressure up no meds since last Wednesday they not at all caring for that I don't give them any stars this has been going on Facebook to long time for a change new real Doctor's who address these concerns....

This is for the Elgin IL clinic. The PCPs are good if you can keep the same one for more than 6 months. As of today I still don’t know who my new PCP will be. The administration is incompetent at best. I got an order for a mammogram that the PCP never discussed with me. I was supposed to get a call from a PRM over a week ago. Still waiting. I made a complaint and was promised a call back. Again,I’m still waiting. In the meantime we get stupid calls about whether we ordered a medication. I am currently looking for a new PCP.

My husband and I went to visit Oak street health in Gary indiana to see what they had to offer. We made it plan over the phone and in person that we were only there to hear what they offered to seniors. The wait was long, the " meet and greet " we expected didn't happen and we were informed by our insurance that we had requested a update for our current doctor to be changed which we did not! With this happening we don't trust Oak street health.

Horrible treatment , you can't get in touch with your clinic or provider, transportation problems , they just want to see you every three months so they can take test that they never give you results for, there referrals are done wrong . If you call about seeing your doctor about a medical problem you are having they never have a appointment they want you to go to the er for everything thing. The staff that is in the front office is rude it's all a big front , no real care for there patient s . No rapport..I could go on.

I don’t like to be insulted . I don’t like to be told I have to take tests for dementia by big men in scrubs. I said no- I won’t take the dementia test. I was told I have to. What is it with the word NO that you don’t understand? You should take the dementia test. No I don’t like Oak Street Health. It’s insulting & an insurance company scam

Getting a call back is non existent. You call a call center and hope for the best. They make it sound so wonderful. Seeing an actual doctor is maybe like once. They actually called to prescribed my husband heart medication without even testing. They said because he had diabetes. He went to an actual heart doctor...no medication. They need real doctors and stop the crap commercials.

I liked the concept of Oakstreet Health. Now I wish I NEVER came. First, they changed the patient transportation. They no longer pick up patients who live over 10 miles from the office. I live 12.8 miles, this means I have to take an Uber and as a 100% disabled veteran with multiple illnesses, this is very expensive. I paid $28.00 one way to meet with Dr. Mucha. I had called the office and informed them I was in an Uber on my way. They told me I could still come and be seen. I arrived 5 minutes later. Dr. Mucha refused to see me, in spite of them telling her I had taken an Uber. I have been diagnosed with several chronic painful conditions and I’m not being treated for any of them.
I was referred to 4 pain doctors, non would take me as a patient. Two of the doctors said they did not know why Oakstreet referred me. I have yet to be referred to any new pain managemen physicians. I have nerve pain in my left leg, 3 Degenerative discs in my back, Sciatica, Lupus and Sjogrens, Myalgia Encephalitis and Fibromyalgia.
I was assigned a new physician, named Meredith Mucha. It's been 8 months and I still have not been able to meet her. Dr. Mucha, yet she is supposed to be my primary? Every month I have to call for days just to get a refill of 28 pain pills. That’s one (1) pill per day! I was lied to by her nurse Natasha who told me it was the CDC guidelines. I informed her that I have a Masters degree and the actual page that states “the physician has the ability to adjust the patient medication according to their condition “. I’m always told if my pain becomes too much, then I should go to the ER. In the month of July, I had to go 3 times! This is unacceptable! My advice to future or potential people, RUN AWAY! If I knew I'd be treated this bad, I could have stayed with the VA!

This company talk the talk but do not walk the walk. It has beeen brought to my attention that he nurse practitationer has written false information in my medical recorders, that was not decussed with me and Oak Street Health is giving me the run around about getting it corrected. I have been dealing with since july and situation has not beed resolved yet It is very important that your medical records is truthful, because false or inaccurate information can be detrimetal to your health.Oak Street Health dose not take information in your health records seriously

Terrible communication, mass confusion to return a simple phone call. Consistently provided the central call center phone number as a central point of contact. Call center is totally lost; can’t identify the correct clinic for your appointment, nor the physician. Well I decided to go elsewhere. Good Luck!! Not Mad just disappointed after a six week wait.

If I could give it no stars, I Would Branch Ave., Providence, RI. Dr. Ritter horrible talks about himself and only himself. I never went back after my first visit.

I have a stronger disappointment than other reviews. I am almost 70, and have great medical needs but was told at my last appointment I am only am only allowed an appointment ever 3 months and the intake was not at all as advertised. DO NOT FALL FOR THE ADVERTIZEMENT.
my qualification is as a Imaging / Bio-med engineer since 1979. The fact I am almost 70 is because my hard push on Doctors and not because they want to do the work needed. As of this last visit now they want to send me to a shrink. This has happen before when complaints are made and the Doctor wont do the work necessary. The "it's all in your head" approach can be fatal and the med's are the reason you will end up with Cholesterol (look it up) and blood pressure problems. Also the "psych Doc' is is effectively 'the brush'
Oak Street Health is NOT a fix for BAD medical care

I chose Oak Street when I lived in University City. They provided transportation and it was convenient since I use a walker for radiculopathy. I moved to 15th & Spruce in Sept 2025. Four appointments were made over the course of about 4 months and no one showed up to pick me up each time. Thats the first complaint.
At my initial evaluation with Marketra Reese, she was pleasant and I liked her. I told her about a serious problem with cellulitis in both legs for which I needed 30 day hospitalization in 2021. She did not look at my legs and was only concerned with my blood pressure. In August 2026 I changed primaries and my new MD sent me to UPenn Wound Care as I had a flare up of cellulitis. The doctor there did a culture which showed cellulitis MRSA. He prescribed topical ointment fir the skin rash. I went back to Oak Street (insurance problem) and saw Markeetra. She agreed that I should have been given an oral antibiotic and prescribed doxycycline 100 mg which is for topical skin ailments and did nothing. I have called the clinic at least 5 times to try to get a call back from anyone who will speak to me about an antibiotic for MRSA which is a highly infectious bacteria that, if left untreated, leads to sepsis abd even death. It is immune to most antibiotics and there are only a few that work. NO ONE HAS RETIRNED MY CALLS! Meanwhile, I am in constant pain, can barely walk and the redness in my legs is spreading. Personally, I don't believe the nursing staff has any clue about what MRSA is or how to treat it, which should be urgent and immediate. I don't think UPenn Wound Care had any clue either. I don't understand how medical providers cannot know how to treat more serious maladies or ignore patients' concerns and requests especially concerning something so life-threatening. And, no, I will not go to a hospital! Thats where I got the MRSA bacteria in the first place! I knew the antibiotics I needed, but no one listened to me. I am totally disgusted with the response of the clinical care team I have received and their ignorance of something so urgent.

I have had two experiences contacting them when I needed a prescription right away. Once when I needed a medication, once when I needed a CPAP machine. Both times they didn't repond after numerous calls over a 2 week period.

If I could give it less I would. I called the Berwyn, IL location with a concern about my mom. They scheduled an appointment with her and when she got there, they told her that they had called and cancelled. Which is not true, my mom, sister or I never received a call. They rescheduled for the following week only for her to have a video appointment. Why? What evaluation is that? I needed someone to look and evaluate her. How can they evaluate thru video and why did she have to go in for that. Then they told her I had called when I told them not to. I just wanted her to be evaluated in case I was seeing things wrong. Now my mom is mad at me and doesn’t want to talk to me. I don’t think this clinic knows how to do things right. I am very disappointed.

They don't return calls or care about my health concerns. I left my last doctor's office because of this issue. They advertise that they go above and beyond for senior patients. I feel that their claims that they advertise on TV are false.

OAK STREET HEALTH THIS IS THE WORST HEALTH CARE FACILITIES I HAVE EVER DEALT WITH. IT IS NOT THE STAFF. THIS COMPANY IS DOING A DISSERVICE TO THE COMMUNITY THEY GAMBLE ON FRIDAYS TO KEEP PEOPLE COMING PLAYING GAMES NOT CARING ABOUT THE CLIENTS! I AM A REGISTERED NURSE AND HAVE NEVER EVER SEEN THIS BEFORE. THERE IS NO GETTING TO THE MAIN OFFICES THIS PLACE IS HORRIBLE AND IS HARMFUL TO THE COMMUNITY. IT IS NOT THE STAFF BUT CORPORATE GREED THEY COULD CARE LESS ABOUT THE PATIENTS SAD!!! DO NOT TAKE YOUR FAMILY GO THERE!!!

Oakstreet Health Roosevelt in Philly is the absolute worse ever, they call back after I’ve left numerous messages when they feel like it, they absolutely don’t care a hoot about their patients, nobody seems to know anything about anything, their so called call center that takes their calls are the worst, I don’t believe for a second that every message I’ve left with them for my care team has been given to my care team, all they say is to leave a message and someone will call back, they never follow instructions for the correct meds to be electronically delivered to my pharmacy which set me back unnecessarily, never ever again !!

Went to an appointment on 7/31/2026 Was given a referral to see a neurosurgeon here in Rock Hill. It is now 8/27/2026 and they still have got nothing accomplished. The lady from Humana reached out to them to see why it was taking so long, and said to expedite the referral that day. As of today, Nothing!