OANDA - Europe Limited Opiniones 

341
TrustScore: 5 sobre 5

4,8

Old Broad Street 69, Dashwood House, EC2M 1QS London, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

If you are reading this then my recommendation is to steer clear of this company. I have had a small trading account with them for a number of years and am now trying to close the account and withdraw... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Bróker financiero
  2. Servicio de cambio de divisas
  3. Compañía de comercio con oro y plata
  4. Servicio de inversión
  5. Servicio financiero no bancario

Escrito por la empresa

OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.


Información de contacto

  • Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

341 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 85% de las opiniones negativas

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4,8

Todas las opiniones

(341)

145 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A Reliable Platform with Great Tools for All Traders

My experience has been positive. The platform is well-designed, intuitive, and offers a wide variety of tools suitable for both beginners and experienced traders.

One of the standout features for me is the transparency in their pricing and the reliability of their trade execution. I rarely encounter issues with trade execution, and spreads are typically competitive, especially during major market hours.

The educational resources and market analysis tools provided by Oanda have also been incredibly helpful, particularly the real-time news updates and economic calendar. These tools keep me informed and help me make more informed trading decisions.

Customer service is another area where Oanda excels. On the few occasions when I needed assistance, the support team was responsive, knowledgeable, and resolved my issues promptly.

If I had to suggest improvements, it would be nice to see more options for customization on the trading platform, and perhaps a few additional asset classes. However, these are minor points, and I am overall very satisfied with my experience on Oanda.

For those considering a trading platform, Oanda provides a solid, reliable experience that supports effective trading.

25 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Aeman,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Valorada con 5 estrellas sobre 5

Good communication

Good communication, A very responsive Broker who is easy to deal with.

24 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Gary,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Valorada con 5 estrellas sobre 5

OANDA is a wonder

OANDA is a wonder, great

17 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Emmanuel,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Valorada con 1 estrellas sobre 5

My experiance is my Personal Opinion…

My experiance is my Personal Opinion and is With Out Prejudice ,It is backed up my own evidence and videos, which are being sent as i wright this to the Authorities for Investigation my recordings show manuipulation of accounts and prices after excustion of trades, the employees of Oanda should be Mifid compliant and understand the rules , unfortunatly the account managers do not even under stand the Margin rule and contradict each other on how it works i have three copies of telephone calls giving totally different advice, the company closes trades from their back office with out your consent and with out margin calls or emails , in my case thay forgot to even close my position on my account as thay wanted to stop me taking money from them , the back office is some what fraudulant and the FCA needs to look at this company with a full investigation as to its processes, because clealry thay do not comply with the Mifid Rules and they are clealry set and geared to work against the Consumer and take non educated Cosnumers money by blowing their accounts and of course you lose your depoist If you are using them i suggest you record every trade you make and watch the trades when you close them and take screen shots of the value you take when you close the trades and that they are recorded correctley on your ledger . Trust Pilot if you take the Opinion down then clealry my legal team will see that your web site is not allowing True experiences via the public !

20 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent support team

Excellent support team; very reactive and helpful.
Great to be able to trade FX using Trading View.

17 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Aurelien

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Valorada con 5 estrellas sobre 5

My experience with Oanda has been great…

My experience with Oanda has been great as I’ve had constant support and been kept up to date plus had help through deals, information and many other things

And the support is great as I know if in future I need help or am struggling I can message or phone and I will be responded to quickly

8 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Cory, thank you for your nice feedback and review!

Valorada con 5 estrellas sobre 5

Excellent Services with Accuracy

The service was very accurate and excellent. My account manager Luke Newitt has help me a lot in this process and set up. So the platform will run smoothly without me worrying what to do next. I am very pleased with Oanda services.

8 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Thanks for your review, Kimpota, this is really nice feedback. We'll make sure to pass it to Luke :-)
Team OANDA

Valorada con 5 estrellas sobre 5

Very pleased with them

Very pleased with them. Highly recommended!

3 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Thank you for your review, Hercules :-)
Team OANDA

Valorada con 5 estrellas sobre 5

Excellent customer service

A fantastic experience so far with OANDA and in particular Brett Cummings. Excellent customer service from initial account set up - ease of communication, speed of response and knowledge share all superb. Would highly recommend.

3 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi P, thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us and Brett!
Team OANDA

Valorada con 5 estrellas sobre 5

Good Customer Service

When I encountered an issue with my account, I promptly contacted the customer service centre for assistance. Thankfully, the matter was swiftly resolved, and I was genuinely impressed with the level of service provided. Thanks to Bradley and Brett for their assistance.

26 de septiembre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Thanks for your 5-star review, Wilbert, this is really nice feedback. We'll make sure to pass it on to Brett and Bradley :-)
Team OANDA

Valorada con 5 estrellas sobre 5

Great customer service and care.

1 de octubre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Michael,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Valorada con 5 estrellas sobre 5

Legit and as advertised.

Had the tradingview essentials plan reimbursed as advertised by them. A shout out to Bradley for doing a great job, making sure I understood all the tools and answering all my queries promptly.

24 de septiembre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi RaynoSaur

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Valorada con 5 estrellas sobre 5

Helpful customer service

Been with Oanda for about 4 months now and had no problems. Customer service is actually really helpful when you need them.

17 de septiembre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Lee

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Valorada con 5 estrellas sobre 5

SO IMPRESSED WITH OANDA and CUSTOMER SERVICE

I rarely leave reviews [if ever]... OANDA was recommended to me for my first live acct. The reason I wanted to leave a review was because of the customer service. Bradley Gilbert from Oanda was so patient with me, emails, phonecalls and helped me correct a fundamental issue. I wanted to name him personally as he continued to try and get hold of to make sure my problem was resolved and answer any further questions. Very refreshing in this day and ago of automate customer service bots. Real people at the end of the phone! Great

13 de septiembre de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Johnny

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Valorada con 1 estrellas sobre 5

You will regret sooner for trading with…

You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They ask you to do now by bank transfer. And they charged you £10/- for transfer. Further they could not resolve my currency trade though executed but not running as position on trading view.
If you want you can . But I won't. Hence, closed my account .

30 de agosto de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com.

Regards,
Team Oanda

Valorada con 5 estrellas sobre 5

The level of patience and expertise…

The level of patience and expertise displayed by the staff whilst setting up OANDA and Trading View was exemplary.
Incredibly helpful and knowledgeable staff explaining solutions to problems navigating and combing the two platforms together.
I am impressed with the level of support and have now made OANDA my main platform for trading.

28 de agosto de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Alan

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Valorada con 1 estrellas sobre 5

Steer clear

If you are reading this then my recommendation is to steer clear of this company. I have had a small trading account with them for a number of years and am now trying to close the account and withdraw my funds. Since my original debit card has expired I have been trying to set up another way to withdraw my money. They are refusing every form of ID that I have supplied. Bank account statement and pictures of my passport are not being accepted. I really am at my wits end.

27 de agosto de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Grant

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com.

Regards,
Team Oanda

Valorada con 5 estrellas sobre 5

Amazing services

Amazing services, very helpful with any problem you need. All round a very good first broker if you're looking for a overall good broker.

23 de agosto de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi Lukas

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Valorada con 5 estrellas sobre 5

One of the great account manager that I…

One of the great account manager that I have ever interacted with.

21 de agosto de 2024
Opinión espontánea
Logotipo de OANDA - Europe Limited

Respuesta de OANDA - Europe Limited

Hi DK,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

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