OHS Opiniones 

160
TrustScore: 2 sobre 5

2,0

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I placed a review on here a few days ago regarding OHS, only to find the problem was with someone else. I would just like to say, that a lovely lady from OHS helped me get my deliveries, of my orders,... Ver más

Valorada con 1 estrellas sobre 5

I have ordered a lot from here never had a problem. There website is horrendous, make sure you double check order before paying as when you check out the things you ordered is not amended. I ordered a... Ver más

Valorada con 1 estrellas sobre 5

Horrendous customer service,avoid.Wrong item sent (which happens) but delivery instructions,updates for delivery non existent.Once notified about wrong item has taken weeks to be rectified as only hav... Ver más

Valorada con 1 estrellas sobre 5

Such a shame have had great shopping experience with OHS and recommended them to friends and family! Ordered a duvet and four pillows on Thursday 7th May, paid extra for Next day delivery whic... Ver más

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Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

160 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(160)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love this site

Love this site!! They have lovely stuff, bought from them a few times and I am very happy with my purchases.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased cushion covers black velvet…

Purchased cushion covers black velvet pip trim with cream
I'm so delighted with them the quality is fantastic. And exactly as described.

Been looking elsewhere but couldn't get black piped with cream
Also the price was unbelievable £5,50 for two covers..
Drlivery was quick
Well done OHS

19 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed two orders received half of the…

Placed two orders received half of the items . They said I had received them but then had a message from Yodel saying order has gone back to them and now they are ignoring my emails after an initial response . I did like the items I received but won't use them again

11 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had to give it one star

Had to give it one star. Couldn’t give it a 0 otherwise I would. DONT order from this company. You’ll not get your order and trying to get through to them is like knocking head against brick wall. Money lost, lesson learnt. PLEASE give them a wide berth.

1 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Difficult to contact

Difficult to contact. Online form only allows for specific scenarios , you’re not able to alter these which is ridiculous. Also they use Yodel for delivery which adds another layer of pain. I still haven’t received my goods.

13 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Second time I have ordered from them…

Second time I have ordered from them and it will be last. Received 2 out of 8 items which state have been delivered but not to me obviously or I would have them getting nothing but excuses from company. Please never use them you will lose your money

3 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

cheap and bad

one product was fine the other was rubbish a duvet cover with holes in it ..will give me HALF my money back lol

30 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

BAD SERVICE! I DO NOT RECOMMEND

I have specifically asked details (number of pieces) on a set as nothing on website. After receiving an email where I was told there are 4 pieces (what I needed), I've ordered 2 sets. And guess what?? Is missing one piece! The set has only 3 pieces. Of course, no one answered my queries, emails, complaint, to rectify somehow, or asset, or even apologise! I DO NOT RECOMMEND!

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I will not use this company ever again…

I will not use this company ever again ,I paid for delivery and have spent 90 pounds overall ,needed to send back one item ,the returns system is terrible I've spent at least four hrs trying to return an item each time u try goes right back to beginning so frustrating

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very Poor Refund Service

We ordered some Bedding items which were delivered in good time. However, I decided to return the majority of them for a refund.

The returns label wasn’t being recognised by the YODEL shop assistant, who told me to email them and they’d send me another return label.

That I did, and, after many emails of not hearing anything - Razaana emailed me a return label with a itemised return list to pop in the parcel.

We logged everything down which totalled £77.50 - secured the parcel and dropped it off at the YODEL shop and received our proof of posting.

Razaana emailed me to say could we email them with our return items, which we did! However, Razaana replied to say she’s issued a refund for £45.13 - a shortfall of £32.37.

What is going on here is now starting to affect my mental health and email after email - Razaana can’t seem to grasp I’m at a loss of £32.37.

I’m bitterly disappointed with their customer service and have never experienced an issue like this when I’ve shopped at OHS before!

I hope if they read this, that my refund total of £77.50 will be settled and, surely, for the stress and inconvenience they’ve caused me - my whole order amount of £101.80 should be refunded as a gesture of goodwill.

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought hand towels and bath sheets…

Bought hand towels and bath sheets which were delivered in separate parcels and on different days. Never received bath sheets yodels pic shows it was dumped down my street on pavement for anyone to pic up. Neither is interested and left me out of pocket. I have bought a fair bit from ohs over the years and recommended them to family and friends. I will be avoiding them in future and buy else where. Both them and yodel treat people awful as long as they get their money they don’t care DO NOT BUY FROM THEM

8 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous customer service,avoid.Wrong…

Horrendous customer service,avoid.Wrong item sent (which happens) but delivery instructions,updates for delivery non existent.Once notified about wrong item has taken weeks to be rectified as only have online queries(no phone number) and this is probably checked once every 24/48 hours.They don’t seem in any rush to rectify my issue.Extremely poor🤬

5 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered Christmas pillows 1st…

I ordered Christmas pillows 1st…
I ordered Christmas pillows 1st December, they arrived 24th December! Poor communication should have been told. When it got close to Christmas I asked to cancel and told too late - funny that! I wanted them for Christmas period would never ordered if known - sneaky and quick to take my money nothing else quick.
Order 100767523

1 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paper thin material that rips after 3 washes

Bought 2 lovely patterned duvet covers. Both arrived on time but material felt paper thin. Within 3 washes one had ripped away from seams and material frayed - the pillowcase was bobbly. I wrote to complain and they said I was too late to return a damaged item- they seem to fail to understand that the goods arrived fine but the materials are not fit for purpose- basically disposable duvet covers. They are cheap for a reason.

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful Company

If I could give zero stars I would. Absolute sham of a company. Ordered an item which Yodel show as delivered but the delivery photo is a joke, could be absolutely anywhere. Tried to get in touch with OHS but no response to my 7 emails, just an automated answer every time. They do not care about their customers once they have your money. Strongly advise not to use this company

18 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a throw from here in the hope…

I ordered a throw from here in the hope to give to someone as a Christmas gift. It was so shockingly cheap and nasty, super thin material that I could no way in hell give this as a gift! Not only did I return but I get charged £3.50!!!!!! How dare you charge customers to return your cheap nasty products. I actually used to think this place was ok to shop but it is cheap crap. Avoid at all costs. Ohs are scum bags.

10 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dissatisfied

Very very disappointed in OHS this time round I ordered bedding and I have still not revived it, several emails been sent and no reply or response, items paid for and nobody has got back to me. No live chat to spk to anyone. This experience has made me think twice about ordering anything again. No other way to contact them. First u contacted them 31st October and still nothing from them
Very very poor customer service

14 de diciembre de 2025
Opinión espontánea

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