Optically.ca Opiniones 

115
TrustScore: 2.5 sobre 5

2,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Took over two months only to receive two pairs of my eyeglasses, both reglazed with a totally incorrect Rx, and a third pair of frames not returned at all. This company couldn’t have screwed up this o... Ver más

Valorada con 4 estrellas sobre 5

I was looking for reasonably priced prescription sunglasses and found optically.ca. The order had to be modified twice since the product I ordered wasn't available or was found to be damaged. Throug... Ver más

Valorada con 1 estrellas sobre 5

My order took over 2 months to complete for replacement lenses (which they refer to as reglazing). I paid for Kodak lenses to get premium quality. The glasses arrived with no certificate showing wh... Ver más

Valorada con 1 estrellas sobre 5

Their online system took my order, and my money. 6 days later I get a very poorly written email stating that my prescription was too complex for the chosen lenses and that my order cost is increased... Ver más

Información sobre la empresa

  1. Salud y medicina

Información proporcionada por diversas fuentes externas

Buy eyeglasses online from the best online glasses store in Canada. Wide range of prescription glasses and eyeglasses online start from $19.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,6

Todas las opiniones

(115)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

THE OVERALL EXPERIENCE WAS POSITIVE

THE OVERALL EXPERIENCE WAS POSITIVE. THE GLASSES WERE SATISFACTORY. CHAT BOX WAS USEFUL. I HAD TO USE THE CHAT BOX TO FIND OUT WHY THE ORDER WAS TAKING LONGER THAN EXPECTED. I DID NOT RECEIVE NOTICE THAT THE GLASSES WERE ON THEIR WAY. THE LONG WAIT COULD HAVE BEEN DUE TO COVID AND ALSO THE HOLIDAY SEASON. I WOULD RECOMMEND OPTICALLY.CA AND PLAN TO ORDER FROM THEM AGAIN

15 de febrero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Satisfied after glasses were re-done

I sent my glasses in for reglazing. They took a while to be shipped back to me and when they were, there were what looked like cracks within the lenses. When I emailed, I got a prompt response and was told to send them back to get them redone. Unfortunately, I was not offered any credit for shipping cost. I am happy with the work done the second time around and plan on using this service again in the future but hope that I will not have to get them re-done or pay for shipping costs for their mistakes.

15 de febrero de 2022
Opinión espontánea
Logotipo de Optically.ca

Respuesta de Optically.ca

Hi Lisa,

Thank you for your feedback.

I am sorry to know that the lenses on the reglazed glasses had cracks within them.

I understand this could have been an error or a slip by the quality team and I'm glad to know that it was fixed and resent to you.

Sorry to know that you were not offered a credit on the return shipping cost, however we usually send a prepaid waybill to return the glasses if it is an error from our end.

As a gesture we are willing to offer you a free shipping on your next purchase to make up for the charges paid. Please email us your order details before you make a new purchase for us to share a credit/discount code for the same.

Look forward to serve you better in future.

Regards
Team - Optically.

Valorada con 4 estrellas sobre 5

Definitely a decent experience!

Definitely a decent experience with purchase specs from the Optically site, many choices and type to look through, great choices from value to designer and in between....definitely a blast to use!

15 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a pair of glasses and…

I ordered a pair of glasses and received exactly what I ordered in a timely manner. It was my first time ordering glasses online and was a little apprehensive, but Optically made my new experience easy!

15 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

exactly what I expected!

the experience and product was excellent! I has a new prescription and glasses from a local optometrist and I found no difference when compared to my new Optically Glasses. it did take awhile to arrive during the first few months of Covid-19 but I can t hold that against them!

25 de noviembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

I had very good experience

I had very good experience. The only thing I think could have been improved is an easy to use interface to find where my order was and an estimated delivery time. This was early in 2020, so maybe it is better now. I will say when I emailed to ask for this info I received a satisfying personal note back explaining the status of the order.

25 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good value and service

I like that you have a value choices available for somebody who doesn't want to invest in fancy frames/lenses.

I got what I needed for a fair price. I am totally happy with my glasses. I can read and work and use my PC now with having to lean in.

Decent delivery, considering it came from the other side of the world, they were delivered in a few weeks.

The product was basically what I was looking for, as described. Simple pair of glasses to help me see!

Thank you optically, good work!

24 de noviembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service and almost got what I…

Good service and almost got what I expected.
This was the first time I bought eyeglasses online. I was apprehensive about it initially but the experience turned out to be quite good. Placing the order was easy, had a wide price range, delivery was quick and on time. Only thing is the eyeglasses are a tiny bit loose but manageable.

24 de noviembre de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más