Oreillyauto Opiniones 98

I locked my keys into my car in the parking lot and one of the employees went up and beyond to help unlock my vehicle for me.

Your manager, Brandon, at the location on 42nd st in Odessa,Tx is AMAZING!!!
I came in upset and embarrassed that my license plate had fallen off of my car. Brandon came out of the back from his break, immediately came to help me. He was so calm and knowledgeable. Once I explained the situation, he went into action. He stayed calm even when I was getting stressed out. He took his time finding the correct pieces we need AND did the repairs that were needed. He was calm, patient, collected, and knew what he was doing. He was absolutly incredible. My personal opinion he deserves an employee of the month award

616 west new haven Melbourne fl O'REILLY AUTO PARTS
THE worst parts store around..unqualified staff.bad management. Drunken woman dirty gross smelling & out of uniform. She hangs out back behind store smoking 🚬 cigarettes & drinking alcohol 🍸knipps by fenced in dumpster area leaves store empty. Nobody working here. Terrible store. Very messy unstocked . Inventory not on shelves. Sitting in shopping carts all plied up . No staff available to help you.

O'Reilly parts total trash bought an sc compressor installed failed take it back gave me another one after a few months stop working bought a brake caliper replaced 2 times thrash ended up buying genuine parts cause auto parts store except space most of them are thrash specially O'Reilly don't buy them

Harassment, Retaliation, Discrimination, Slander, mistreatment, sexual harassment and by coworkers or family of the coworkers. I have had issues with the company on going three to four years I have been harassed threatened stalked. Sent letters HR, Lawyers, and law enforcement but nothing has been done. Definitely not a good company to work for and glad to no longer be with the company. Gaslighted had conversation turned on me and blamed for their own incompetence. Discrimination against by my race and religion or religious beliefs.

This is for online Murray products. I bought a thermostat housing (water outlet) for a 2004 Mustang. The part arrived on time, but it was not built the way I expected. It had missing holes of aluminum on the inside of the housing and the finish on the inside looked as if it was manufactured halfway instead of looking fresh from the factory without any manufacturer defects. This is the way Murray manufactures their parts apparently. And it is not good enough. I'll buy a more expensive part that isn't junk. I should've listened to all of the reviews on Murray products.

Raphael was awesome in helping me find the correct hardware for my license plates. He gave great recommendations on what to use! And he was super friendly! Visit him at the store on Union & Academy

Greg at the Brookings, SD store was incredibly helpful and professional. Got my battery tested and replaced in a very short timeframe. Thanks!!

You gave me the wrong idler pulley. I said "Smooth" but it has grooves.

The O'Reilly's team in Walsenburg, Colorado, is absolutely amazing! They are professional, friendly, knowledgeable, helpful, and kind.

I am not a mechanic. My husband usually sends me to the parts store pretty well informed, but sometimes we have to rely on the employees at the parts store to help us understand what is needed and what all our options are when our vehicles break down.

Several times now, the Walsenburg O'Reilly's team has gone above and beyond to help us save money, track down parts, and gather supplies. They have even gone as far as to help us find the correct locations of hard-to-find items.

Once, we had a 1997 International bus break down. We didn't know the exact part we needed or where to get it once we found it. O'Reilly's didn't carry the part, but a Walsenburg O'Reilly's team member worked diligently to help us track down the part we needed anyways, and they directed us to two places where we could likely find it. It was amazing! Although there was no sale for O'Reilly's, they still went above and beyond to ensure that we knew what we were after!

Another time, we broke down in their parking lot, and they not only ordered the parts we needed but also let us fix our truck there. Shortly after that, two of their team members, one of whom was a manager, pulled up three short videos to show me where the oil and fuel filters were on our Ford F350 diesel!

The Walsenburg O'Reilly's team continues to humble and amaze us! They truly care about the community, the experience, and your vehicles! Whether you are a local resident or just traveling through, stop by and check these guys out for all of your vehicle repair and maintenance needs! They do a great job at caring for the people and the vehicles!

Thanks so much, O'Reilly's! We appreciate you being a reliable and valuable resource for everyone in and traveling through our small town mountain community!

went in to get refund because was told l could by clerk l bought it from ,first thing out his mouth was if l had plugged it in l told him yes before l could explained anything he said no refund l told him what l had been told he did not care no refund he was not going to get in trouble bunch of sorry people at this store never had this problem in independance ks will never shop this store agin

They know what they are talking about. Very helpful.

I have ordered several times for brake pads for my 2016 Harley Davidson Street Glide either on line or in the store. Today I have ordered the same thing and the brake pads were not right. Online and in the store computer has the brake pads but not the right ones. I don’t know why but for some reason they changed the part number and pads. For the compatibility for the Harley Davidson motorcycles listed they will not work or fit. I highly recommend that the individuals who are in charge of purchase orders need to review their system and make the necessary adjustments

I was ignorant enough to think that the store in Centennial Hills got better. LMAO What a clow show this place is. Dont shop there, they dont even wat customers or they would change the shitty way this store is run. STAY AWAY

While on my way to work on 2/2/2026, my battery light came on. I stopped at O'Reilly located at 891 Battle Street in Talladega (where I purchased my battery). Matthew was very professional and provided me with excellent customer service. He went above and beyond to ensure my car did not leave me stranded. He is a very valued employee and should be acknowledged as so.
Sincerely,
A very happy customer.

The Assistant Store manager sold me the wrong fluid for my $100,000 truck, which cost me $250 to repair. The District Manager, Michael Walters, advised me through the Store Manager to have the truck fixed, and they will reimburse me for the costs. I did so. Waited three months, and then the Regional Manager, Chance Alford (who never called me), said that he would fire the store manager if they reimbursed me.

I would not advise anyone to purchase from O'Reilly Parts, as it could literally destroy your vehicle. These people are not honest and do not stand by their word. Very disgraceful!

Steer clear of this place. I sent my daughter—who’s learning how to take care of her vehicle—to pick up an O‑ring for a dipstick. She walked in fully prepared, with the dipstick and the exact part number in hand. Max, the counter salesperson, told her he “didn’t feel like helping her” and sent her away without even attempting to look it up.

When I called to follow up, Max challenged me to “call corporate” and insisted he doesn’t take parts off cars. I explained again that the dipstick was literally in her hand with the correct part number, and he still dismissed it, laughed, and repeated that I should call corporate. When he said he doesn’t take parts off cars, I asked about batteries, and he added that they only help with the parts they feel like doing.

If a salesperson can’t value their customers—regardless of age or gender—then they don’t deserve our business. I won’t spend another dime here. Advance Auto and other stores consistently go out of their way to help, while this location has an employee who jokes around and refuses to assist a young girl simply because he “doesn’t feel like it.”

Good luck. You’ll need it. I'll never go here again, nor will my friends that all work on cars. we are done with O'Rielly's, thanks Max D.

I was driving in the rain when the windshield wiper of my rental car flew off of the clip. After my girlfriend called a few places, she was told by a number of places that they weren't sure if they had the wipers for this car (a Nissan Sentra). She finally reached George at O'Reilly's in Seven Hills, Ohio who said, "bring it on in and I'll take care of it." Sure enough, after literally a minute or two I had a new wipers that George installed free-of-charge (for the installation). George was great and I wouldn't hesitate to go to this O'Reilly's again, even if it took me a little out of the way.

If i have to call for a price looking at the website I won't waste my time. Autozone and advance and other auto related stores give you pricing without calling. Last time I ever use O'Reillys.

Customer service from the bar to the front desk was what other pub standards should follow nothing to much trouble on holiday from uk keep up the good work