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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Repeat customers! Wolf and the Out of Office team planned an outstanding family-adventure in Japan. While it may not be possible to see all of Japan in two weeks, our well-crafted itinerary left us... Ver más

Valorada con 5 estrellas sobre 5

This was our third trip booked through Out of Office and have recommended them to anyone we know. We trust them implicitly to curate trips that fit specifically for us and the type of traveler we a... Ver más

Valorada con 5 estrellas sobre 5

It has been years since I used a travel planner and wasn't sure what to expect. What I got, was a thoughtful 45-minute conversation with Wolf O'Neill, a fully baked itinerary with hotels, tours, car... Ver más

Valorada con 5 estrellas sobre 5

Working with Wolf and the whole team at OOO was an amazing experience. From start to finish, the entire process happened seamlessly and I really appreciated their level of communication and attention... Ver más

Información sobre la empresa

  1. Operador de excursiones
  2. Agencia de viajes

Escrito por la empresa

Tailor-made luxury travel. We build unique itineraries for your luxury holiday or vacation and we are where exclusivity meets inclusivity. From honeymoons to the trip of a lifetime, we will personalise the perfect vacation for you. With a dedicated concierge team on call 24/7, our experts will tailor your trip to you. We are diligent in our approach to working with properties and suppliers worldwide, ensuring that all our customers are welcome - paying special attention to ensuring those customers who are LGBTQ+ can travel safely, no matter who they love.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

701 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

An Absolutely Perfect Family Trip to Thailand Thanks to Maria and Out of Office

I recently took a trip to Thailand with my husband and our 12 year old twin daughters, and I cannot say enough amazing things about our experience with Out of Office. Maria coordinated the absolutely perfect trip for us from start to finish. The planning she provided was completely seamless, and she set us up with fantastic hotels that were not only wonderful but also in excellent locations, along with fabulous excursions and thoughtfully curated activities that made this a truly unforgettable vacation for my family.

Maria is incredibly easy to work with, so pleasant, responsive, and genuinely wonderful. She did an outstanding job recommending excursions and events that suited our family perfectly. Some of the highlights of our trip included an incredible cabaret show in Bangkok, visiting an elephant sanctuary in Koh Samui, and an unforgettable boat trip to Ang Thong National Marine Park, which was absolutely spectacular.

Out of Office also arranged tour guides for us through Destination Asia, and they were absolutely fantastic. Our guide, Mimi, was so kind and wonderful, an exceptional guide who spoke English very well and truly enhanced our experience.

This is now the third trip I have taken with Out of Office’s help, and the second time working specifically with Maria. I cannot recommend Maria and the entire Out of Office team enough. I will absolutely continue to use Out of Office for any trips I take outside the United States. Their attention to detail, professionalism, and care are truly unmatched.

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Husband’s surprise 60th celebration

We had a fantastic experience working with Maria Gardner at Out of Office in helping me plan a surprise 60th birthday celebration for my husband. Not an easy feat as we left from Philadelphia, flew to Palm Springs and then onto Kona Hawaii for the remainder of the trip, keeping all activities and fun things we had planned under wraps. Working with Maria was a pleasure, she was knowledgeable about our destinations, made recommendations for activities that we should do and see while there, and if she needed to do a more research on an activity, she was quick to reply with recommendations. I will definitely use out of office again and I’ve already recommended Maria to friends. As a matter of fact, we’re getting ready to book another trip in 2027 and looking forward to working with Maria again. Five stars across the board!

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another WOW by Wolf

Repeat customers! Wolf and the Out of Office team planned an outstanding family-adventure in Japan. While it may not be possible to see all of Japan in two weeks, our well-crafted itinerary left us feeling like we came awfully close. :) Wolf has gotten to know our travel preferences over time and is quick to provide helpful insights and feedback (before, during and after the trip) that enhance our experience. Thank you for making another once in a lifetime trip possible. Looking forward to planning the next adventure soon.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

So good we keep coming back

This was our third trip booked through Out of Office and have recommended them to anyone we know. We trust them implicitly to curate trips that fit specifically for us and the type of traveler we are, as well as making sure we are safe and comfortable as an LGBT couple in another country. Whenever it's time to plan a vacation, our first reaction to one another is "it's time to call Maria!"

Not all trips go off without a hitch. It's a fact of travel. But anytime something went off-schedule, both the guides they connected us with as well as their 24 hour number have come through to our rescue. It's a huge weight off of our shoulders to not fret about the specific details of each booking & transfer so we can just enjoy our time out of the country.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The joys of working with a travel consultant

It has been years since I used a travel planner and wasn't sure what to expect. What I got, was a thoughtful 45-minute conversation with Wolf O'Neill, a fully baked itinerary with hotels, tours, car service pick-up and drop-off and a fantastic trip to Thailand for me and the family. It was amazing to work with someone who could recommend all the best things to do and to not spend hours doing the work myself. There were several times during the trip that I needed help to make last minute changes was able to reach either Wolf or one of his teammates. It was clear that he was completely focused on making sure we had a great experience.

15 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time with OutOfOffice, but won't be our last

This was not only our first time working with OutOfOffice, but also our first time working with an agency and the experience could not have been any better. From the start, our agent, Hannah, was friendly, professional, and attentive to our travel wish list. Hannah did a great job pulling together an initial itinerary for Greece but was also incredibly helpful and flexible as we tailored the itinerary to our personal preferences. We can't wait for the trip and will definitely be using OutOfOffice in the future - Hannah was an exemplary representative and we can't wait to work with her again on our NEXT vacation.

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worked with Wolf to make a dream come true

Working with Wolf and the whole team at OOO was an amazing experience. From start to finish, the entire process happened seamlessly and I really appreciated their level of communication and attention to detail. Every item on my itinerary was perfectly curated and they even helped me with a last minute adjustment while on the trip. Wish I could give more than 5 stars!

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exploring Costa Rica for Retirement Relocation

Our trip was not a typical vacation. Rather, it was to explore relocation possibilities for retirement. Wolf O'Neill and Out of Office delivered an amazing journey, with a few fun activities sprinkled in, that got us a lot closer to definitively choosing Costa Rica as our retirement home.

This trip had a lot of moving parts, and it went off without a hitch. From pickup at the San José airport to drop-off at the Liberia airport - and five hotels in between - everything ran like clockwork (and this in a country known more for its relaxed "Tico Time" than punctuality!).

Out of Office arranged an English-speaking private driver for our entire stay. He masterfully handled the unbelievable traffic in San José as well as many dirt roads on the Nicoya peninsula as we visited potential retirement destinations urban and rural. He not only knew the best places to show us, but also introduced us to people, such as realtors, that we'll need for any future relocation. He even facilitated having our laundry done mid-trip!

Having a private driver relieved us of having to figure out an itinerary and allowed us to see so much more of the country than we would have been able to arrange on our own. Our focus was on the northwest coast, from Playa Hermosa to Nosara and Sámara. We visited popular beach towns like Tamarindo and Playa Flamingo, but also visited places like Las Catalinas - a new town being built north of Playa Flamingo and marketed to expats - and beaches so remote that we were the only people there.

In the end, we have narrowed down our Costa Rican retirement possibilities to the area between Playa Hermosa and Tamarindo, with a strong preference for the Playa Flamingo area. Seeing so much of the country and being able to rule in - and rule out - potential retirement locations was extremely helpful.

Everyone at Out of Office was always helpful, friendly and professional. The few concerns we had as we prepared for our trip were always handled quickly. Wolf O'Neill, with whom we worked most closely, was especially courteous and attentive. We are looking forward to working with Out of Office again for future overseas adventures!

15 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Samantha McCormack Travel Agent

Samantha McCormack was beyond wonderful in helping us plan our trip. We needed a very curated trip as we are all senior citizens with various health issues. She never made us feel uncomfortable as was so understanding . I also felt the trip she curated meet our budget requirements while still providing luxury accommodations and personal service. I highly recommend her and OutOf Office.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Working with Alice has made planning…

Working with Alice has made planning this trip remarkably easy. She is exceptionally organized and stays on top of every detail, which gives us complete confidence that nothing will be overlooked. What stands out most is how well she listens to us. She truly understands what we are looking for and “gets it” right away, so we never have to repeat ourselves or remind her about things.
She is also very responsive and quick to return messages, which makes the process stress free. It is clear that she takes pride in providing outstanding customer service. We are genuinely impressed and very grateful to be working with Alice on our trip to London and Paris.

10 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam sam Connor is a fake…

This is a scam sam Connor is a fake name he took my 500 dollars and when I checked with the cruise line directly and was told it was a cancelation on the booking he even said don't call anyone but me witch is wat gave me the red flag

6 de marzo de 2026
Opinión espontánea
Logotipo de OutOfOffice.com

Respuesta de OutOfOffice.com

Hi there,

We believe this review has been posted about the wrong business.

Out Of Office is a luxury travel company and we have no record of any booking, enquiry, or transaction matching the details you’ve described. We also do not have anyone named Connor working for our company, and the reference number mentioned does not correspond with any booking in our system.

It’s possible you may have encountered a third party impersonating a travel agent or using a similar name online. If that’s the case, we recommend contacting your bank or payment provider as soon as possible to report the transaction.

We would appreciate it if you could remove this review so it does not cause confusion for our clients.

Wishing you the best in resolving the situation.

Valorada con 5 estrellas sobre 5

This is the first time I am using…

This is the first time I am using OutOfOffice and Alice has been absolutely fantastic! We are not easy travelers and have numerous criteria and parameters. Alice has been an absolute pleasure, professional, up beat, helpful, easy to work with and accommodating. We are to the moon excited for our trip to London for our 30th Anniversary.

27 de febrero de 2026
Opinión espontánea
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Respuesta de OutOfOffice.com

Thank you so much Larry for your kind words! It has been so wonderful working with you to bring your dream London getaway to life - I know you are going to fall head over heels in love with this amazing city! Alice

Valorada con 5 estrellas sobre 5

We had the most amazing experience at…

We had the most amazing experience at the Maldives, celebrating our honeymoon and a big birthday. Our agent Maria was absolutely fantastic, responding quickly and providing us with all the information we needed and helpful advices (Thank You Maria).
From the moment we landed at Male, to the moment we checked in our luggage on the way back, all our needs were met and we were looked after with such care and gentleness, that made this Holiday of a Lifetime. It’s amazing being able to observe marine life around the reef, while relaxing on a small island with very few people nearby, and a cocktail or two to welcome the extraordinary sunsets. Food was fresh and along with the local dishes it was absolutely delicious.
Thank you for finding this little piece of paradise and helping us enjoy it in the best way possible.

17 de enero de 2026
Opinión espontánea
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Respuesta de OutOfOffice.com

Thank you so so much Ivanova for your wonderful and heartfelt review about your trip to the Maldives! It was such a pleasure working with you, and cannot wait to work with you again on a brand new adventure soon! M

Valorada con 5 estrellas sobre 5

Maria Gardner is FANTASTIC!

Maria Gardner is FANTASTIC!! We had decided on a few places and had to pivot and Maria stuck with us while making a ton of changes for a couple of weeks. We can't say enough about Maria and her radiant joy and energy in trying to help us pick the perfect location. Maria gave us the idea of Curacao Island and we are excited to have locked the trip in for May. You don't get this type of service anywhere but here at Out Of Office.

3 de marzo de 2026
Opinión espontánea
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Respuesta de OutOfOffice.com

Thank you so much Kelly for this wonderful review!! I am so excited you opted to go with Curacao. I just know it will be the perfect fit for everything you're looking for. It is such a pleasure to be working with you! M

Valorada con 5 estrellas sobre 5

A Flawless, Turn-Key Dream Trip Thanks to Out Of Office Gay Travel

We cannot say enough incredible things about working with Out Of Office for our London and Paris journey. From start to finish, this was the most seamless, thoughtfully curated, completely turn-key travel experience we’ve ever had — and that is entirely thanks to our amazing agent, Alice.

This wasn’t just a vacation. It was a perfectly orchestrated experience.

From the moment we booked, every detail was handled. Flights? Arranged. Airport transfers? Waiting for us exactly when promised. Hotels? Beautifully selected and exactly aligned with our style. Dinner reservations? Secured at all the right places. Tours? Pre-booked, confirmed, and flawlessly timed. Eurostar tickets? Done. Moulin Rouge dinner show? Perfect seats, zero stress. Private guides? Scheduled and exceptional.

There was never a single moment of:
• “What should we do today?”
• “How do we get there?”
• “Are tickets available?”
• “Should we book a car?”

Everything was already arranged. Every reservation confirmed. Every driver scheduled. Every tour timed precisely. It felt luxurious not just because of where we stayed — but because we never had to think about logistics.

Alice listened carefully to what we wanted — elegant hotels, iconic experiences, elevated dining, a mix of history and atmosphere — and then delivered an itinerary that exceeded our expectations in every possible way. The pacing was perfect. The balance between structured plans and free time was just right. Nothing felt rushed, nothing felt chaotic.

We stayed at stunning properties, enjoyed unforgettable food tours, private London highlights, a Thames cruise, the Tower of London, Versailles, the Louvre, and an unforgettable evening at the Moulin Rouge — and not once did we stand in a ticket line or scramble to arrange transportation.

It truly felt like traveling with an invisible concierge walking beside us at all times.

What sets Out Of Office apart is that they don’t just book trips — they design experiences. And as an gay couple, it also felt reassuring to work with a company that understands its clients and curates travel with intention and comfort in mind.

This trip was effortless. Elevated. Perfectly timed. Beautifully executed.

If you want a bespoke, fully managed, stress-free travel experience where every detail is thoughtfully handled — Out Of Office is worth every penny.

And Alice? Absolutely exceptional.

We are already looking forward to having them plan our next adventure. ✨

21 de febrero de 2026
Opinión espontánea
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Respuesta de OutOfOffice.com

Thank you so much for taking the time to share your amazing experience in London and Paris with us - it was truly a pleasure bringing this bucket list experience to life for you both, and your review has brought a tear to my eye! I can't wait to work with you both on your next adventure! Alice

Valorada con 2 estrellas sobre 5

Luxury price point, but inconsistent execution

We used Out of Office Travel for a high cost, multi guest luxury trip to St. Barts in February 2026.

This was not a single mistake situation. It was a pattern of coordination gaps before and during the trip that required significant involvement from us to manage.

Before departure, several guests experienced slow responses and repeated paperwork requests. Elements were added to the itinerary without consultation and later described as non changeable, even when timing allowed flexibility. Agreed items from calls were not always executed. We found ourselves recirculating notes and following up frequently.

During the trip, on the ground partners often lacked clarity on schedules and expectations. We stepped in multiple times to coordinate details directly. When we had an arrival issue, support was limited. Return flights were initially assigned incorrectly and had to be adjusted last minute.

The local villa team and subcontractors were professional and easy to work with. Ultimately we coordinated directly with them to stabilize plans.

To be fair, there was a thoughtful personal gesture during the trip that we appreciated. On a human level that meant something.

However, at this price level, clients should not need to manage logistics, chase follow through, or correct flight assignments. For a standard trip this might be frustrating. For a premium, multi guest event, it becomes consequential.

We would not use the firm again for a luxury group experience in its current structure. Future clients should ensure there is clear accountability, proactive communication, and confirmed itinerary accuracy throughout the process. We did reach out to the ceo on LinkedIn a week ago and haven’t heard back which is why we took this approach.

6 de febrero de 2026
Opinión espontánea
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Respuesta de OutOfOffice.com

Thank you for taking the time to share your experience, and for speaking with us directly about it upon your return.

As you can see from the majority of our reviews, it’s very rare that trips with Out Of Office don’t run seamlessly, so I’m genuinely sorry that there were communication gaps in the lead-up to and during your St. Barths trip. I also regret that you felt you needed to be more involved in coordinating elements of the trip than you should have been.

That said, I’m pleased to hear that you had an incredible time in St. Barths, and that our local villa team and partners delivered a great experience once you were on the island. I’m also glad the small personal gesture during the trip was meaningful - those moments matter to us.

We are always striving to improve our processes and learn from client feedback, so we appreciate you taking the time to share your experience. We would genuinely welcome the chance to work with you again in the future and demonstrate the level of service our clients typically experience.

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