PACK & SEND Australia Opiniones 

The team in Australia were fantastic. I live in New Zealand and was sending a package from Australia to Romania. A difficult process. But they handled everything fantastic and the communication was superb

Delivery right on time. Very affordable rates. Good customer service. I was a bit reluctant to use their service for sending an expensive item interstate, but now I am glad I used their service.
Highly recommended. 5 🌟

The entire process was smooth from easy booking, timely pickup and efficient delivery. Thanks to the entire team

Easy to book and pay online and have parcel collected from your own house. Tracking works well. Cost is competitive with other carriers.

Used for a marketplace purchase, first time for me i was so nervous but it ended up being so easy and worked flawlessly!!! I have the confidence to do this again now.

I deal with the Sydney Pyrmont , Johnny Tao, I have been dealing them for a number of years now , and their service is impeccable, always reliable and well packed. The Pack and Send tracking system could be significantly better , but otherwise great service.

Pack N Send online services Australia are fraudulent. They have debited my credit card, one month after I sent two parcels, saying the two separate $50 additional charges were for additional services. I paid this company the amount quoted for delivery. Surely, there would be communication prior if there was any issues, but under the cover of late night, I receive two PayPal notifications of the debit transactions. PayPal have within two hours responded with a NO REFUND response. So PayPal are as fraudulent as Pack N Send. The invoices have NO actual reason for the charges, just ADDITIONAL CHARGES. I won't stop until I get this money back, I'm presuming these hucksters are randomly charging client accounts with their authorisation powers. Scum.

Ive been using pack and send since 2009. Usually for bulkier items. This time I used them for a set of wheels/tyres. Door to door service between capitals in 3 days. Price was right, service was easy. My new replacement for eGo/hunter.

I have conducted business with Pack & Send for over the last 10 years sending consignments all over Australia with great success. Unfortunately the last few shippments have been a nightmare. P&S use Aramax for local deliveries and they are hopeless with consignments taking up to a week to even be collected. P&S are aware of this and and need to act. So, I've gone back to Australia Post for local deliveries, yes a few extra dollars but no irate customers!

My parcel was delivered with no nonsense, in 4 days to the correct address , intact and undamaged. The price was good and the staff were helpful in assisting me with my enquires.

Good service and very helpful

Clear and easy to understand webpage. Once you have your measurements and weight, you're only moments away from obtaining the quote for delivery of your package.
The package was picked up on schedule.
Pricing is very competitive.

they collected and delivered and kept me informed

Very easy to use online booking service. Backed up by Troy's exceptional customer service at Melbourne Central office. Parcel arrived at destination very promptly. Online tracking comprehensive.

Booked pickup, nobody turned up for two days, not contact, no notification.

Ease of sending a parcel with the online quote system.
Fast and efficient service.
Would definitely use again.

At the initial start, you must provide greater disclosure about what is included in an online order, and a full-service order arranged in the shop.

There must be more effective communication between you, the outsourced global courier company, and the customer.

Communication must be proactive, not reactive to issues encountered during the shipment.

Ultimately, I got charged a very expensive price and I was extremely underwhelmed by the commiserate value provided for the price charged.

The whole experience was very disappointing.

Easy to navigate booking, excellent communication through out transaction

I used pack and send to transport a very special package from Adelaide to Queensland. The ordering online was very straightforward, the pick up and drop off were excellent, the package arrived safely and the cost was excellent. I would definitely use again.

Several issues. This was a recipient organised delivery. The online forms were clunky & unclear in this regard, & the recipient had to send the pickup forms to the person packing the item. (Much better if the recipient could simply provide the "packers" email). In addition, delivery firm's contact advice seemed to think i was both the pickup person & the receiver. Also provide delivery firm's name prior to paying to give me option of declining.... have had poor experience with the firm you appointed.