pale green dot Opiniones 

240
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These guys saved me during 2020 lockdown, as nothing else from online groceries was working, while pale green dot delivered next morning. Minimum packaging and local produce. I love the cheese box and... Ver más

Valorada con 5 estrellas sobre 5

I can't praise Pale Green Dot highly enough. I've been a customer since lockdown 1 and I've never been disappointed with their produce - always so fresh and a real variety of fruit and veg that change... Ver más

Valorada con 5 estrellas sobre 5

Great veg and fruit box delivered yesterday. A wide variety of fruit, kiwi, apple, pear and bananas and of veg. all of excellent quality. Especially enjoyed the little vine tomatoes. Thanks Pale Green... Ver más

Valorada con 5 estrellas sobre 5

I’ve been using Pale green dot since March last year. What an godsend from the first delivery of fruit and vegetables at such a difficult time. I have tried different boxes throughout the year and the... Ver más

Información sobre la empresa

  1. Tienda de frutas y verduras
  2. también en la categoría
  3. Carnicería
  4. Tienda de vinos

Escrito por la empresa

A sustainability-driven fresh produce company, working to close the food loop one veg box at a time


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(240)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Unreliable Service/Delivery

The products are good. But delivery unreliable. Very often they don’t deliver on the booked day. Sometimes they deliver then 1-3 days later. Sometimes not at all.

(I already emailed palegreendot several time. No product in sight)

25 de abril de 2021
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Respuesta de pale green dot

Hi Fulya,
We’re sorry to hear you have had a poor delivery experience with us. Would you mind emailing or calling us with your order number so we can investigate what has happened as we we normally get great reviews around our deliveries?Hello@palegreendot.co.uk or call us on 0800 193 2201
Thank you

Valorada con 3 estrellas sobre 5

Less value for more money

I’m an old customer, though I don’t order too often. Before I was asked to move to the new website the boxes were bigger and the delivery was free. It seems that for more money now I’m getting less. I still rated 3 star because the quality of the vegetables is good

23 de abril de 2021
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Respuesta de pale green dot

Hi there,
Thanks for your feedback and we're glad to hear that you think the quality of produce is good.

Sorry that you feel that the value has dropped since we have moved to the new website - the produce and quantity is exactly the same.

Regarding the introduction of a delivery charge, we offer free delivery to all customers on any subscription box. We have introduced a small delivery fee for one-off orders under £30, inline with most other fresh food companies.

We believe that this was/is the fairest way to keep the price of the boxes low for everyone.
Thank you for your feedback and for shopping with us - we hope you will again.

Valorada con 5 estrellas sobre 5

beautiful fresh produce

beautiful fresh produce, always something surprising that we haven't seen before to feed our cooking adventures, the venison box was really delicious as well, highly recommend!

22 de abril de 2021
Valorada con 4 estrellas sobre 5

Very speedy service

Very speedy service. Would have been 5 stars but did not know if I would receive a delivery this week as i had left it late last week to order and no delivery time was sent to me. Excellent produce

19 de abril de 2021
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Respuesta de pale green dot

Hi Delia,
Thanks for the great review!
With regards to a delivery time, next time when you are checking out, if you leave a mobile number as a contact then we text you on your delivery day with a predicted time slot. Hopefully that will help.

Valorada con 5 estrellas sobre 5

Good selection of vegetables but…

Good selection of vegetables but definitely not enough for 2 weeks. Finished in 3 days

9 de abril de 2021
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Respuesta de pale green dot

Wow you must have a super healthy diet!
Glad you like the selection of produce - you can increase your delivery frequency to weekly rather than fortnightly or if you had a small box increase it to the Premium one which contains even more fruit and veg in. Hopefully that should keep you going for a few more days.

Valorada con 5 estrellas sobre 5

Excellent quality, fair price and good service.

The quality of the fruit and vegetables is excellent and the price charged for them fair. My latest delivery was delayed twice because of unavoidable circumstances. I was kept fully informed at all times and am really impressed by the service. My son has had the meat and dairy boxes and says the quality is high.

8 de abril de 2021
Valorada con 5 estrellas sobre 5

Love PGD

Love PGD. Such a good service, great fruit box for a very decent price and no delivery charge. Love the variety in the weekly box and happy they are changing up the content more than last year.

2 de abril de 2021
Valorada con 5 estrellas sobre 5

Excellent choice

The variety of fruit and vegetables in this box was fantastic, all good quality and fresh. The delivery was on time, I will definitely continue ordering.

1 de abril de 2021

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