Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t believe them when it comes to receiving money within 10 days, you won’t get it they will give you some excuse. The positive reviews on here appear to be from financial advisors. Oh I wonder... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've found that Parmenian offer an easy to understand, informative and diverse service. Their tools makes it easy to get into investing. Their charges are also low. Obviously investing is for the mid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Since moving my account to Parmenion, I have been very pleased with the service they provide. Whenever I have a query, or need information, my phone call is answered promptly, by someone who has th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Me and my partner opened a Junior ISA account for my daughter when she was born. We ask friends and family to put money in instead of presents for birthdays and Christmas. It was easy to set up, we we... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Sociedad de inversión
  2. Servicio de business-to-business

Escrito por la empresa

Parmenion have provided award-winning investment and administration solutions for independent financial advice businesses since 2007. We don’t work directly with investors or meet them ourselves. In the first instance, any issues are best directed to your adviser. However, if you do need to contact us, please email clientservices@parmenion.co.uk or give us a call on 0117 204 7678. We’ll get back to you as quickly as possible.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,8

Todas las opiniones

(54)

10 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

exceptional service

Whenever i have an interaction with Parmenion , they are always helpful , the fact that they answer the phone really quickly is a massive help to my business . No long waiting , ok not all issues can be resolved immediately but whenever they can they follow up and let me know the outcome .

16 de diciembre de 2024
Opinión espontánea
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Respuesta de Parmenion

Thanks for your feedback about Parmenion! We really appreciate your thoughts and will share them with our team.

Valorada con 5 estrellas sobre 5

BAU Great Service

BAU - Great Service

16 de diciembre de 2024
Opinión espontánea
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Respuesta de Parmenion

Thanks, Gary, for your feedback about Parmenion! We really appreciate your thoughts and will share them with our team.

Valorada con 5 estrellas sobre 5

Great online system

Great company to deal with, online services are logical and easy to use.

1 de octubre de 2024
Opinión espontánea
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Respuesta de Parmenion

Thank you for your recent feedback regarding Parmenion. We truly value your insights, and they will be communicated to our team.

Valorada con 5 estrellas sobre 5

Incredible people

Incredible people, amazing service for over 15 years!

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Parmenion

Thanks, Dominic. I'll pass your feedback on to the team.

Valorada con 5 estrellas sobre 5

Great service & support

I'm a new Parmenion customer and have been very impressed with the set-up process, and usability of the app.

12 de agosto de 2024
Opinión espontánea
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Respuesta de Parmenion

Thank you for taking the time to write a review. We'll pass your kind comments onto the team.

Valorada con 5 estrellas sobre 5

Great experience so far

My investments have been with Parmenion for a while now and they have been great. Easy to use, keep you well informed and I feel safe having my pension with them. Always available via the phone when you have questions without long wait times and robots which is refreshing in this day and age.

18 de enero de 2024
Opinión espontánea
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Respuesta de Parmenion

Thank you for your feedback and review, Mr Coombs. We're happy to hear you're finding our Platform easy to use.

Valorada con 5 estrellas sobre 5

Fantastic Service

Top, efficient service. Love the Parmenion App!

12 de agosto de 2024
Opinión espontánea
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Respuesta de Parmenion

Thanks for taking the time to write a review.

Valorada con 1 estrellas sobre 5

What a shambles of a company

What a shambles of a company. I wanted to transfer money out of my investment with them and completed a form to that effect on 19 February 24. I heard nothing more and contacted the new company that I had chosen for my investment. I was told that my signature had been rejected by Parmenion but neither the new company nor Parmenion had let me know. My financial adviser eventually found out that they had mixed up my signature with my husband’s! He advised me that Parmenion would fast-track my application but as of 3 April the money still hasn’t been transferred. I would never recommend this company to anyone!

3 de abril de 2024
Opinión espontánea
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Respuesta de Parmenion

We’re sorry to hear you’ve been experiencing issues, please get in touch with our Client Services team on ClientServices@parmenion.co.uk so we can investigate this and put it right for you.

Valorada con 1 estrellas sobre 5

Unacceptable transfer time

I’m writing this review out of pure frustration, I have been attempting to transfer out a SIPP for 4 months now and I’m no where near the finish line.
It simply shouldn’t take this long to complete a relatively simple SIPP transfer, the latest twist is that the receiving company presented transfer forms to Parmenion which were rejected again because the fund values had changed too much…..of course the values have changed its been 4 months!
I’m going to give Parmenion a few more weeks before I escalate further.

23 de marzo de 2024
Opinión espontánea
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Respuesta de Parmenion

Thank you for getting in touch. Please be assured that our Complaints team are aware and are looking into this for you. We’ll get back to you as soon as we can.

Valorada con 1 estrellas sobre 5

Difficult and arrogant

As per another of these reviews, they are making it extremely difficult for me to take my money out!!! It is a small investment and I am losing money and advised them that I want to take this sum out. Their stance is to question my rationale in doing so and rudely intimate that I couldn’t possibly make a sensible decision without taking their advice!! The Advisor didn’t seem to know what she was talking about and constantly had to speak to someone else and was extremely difficult, even saying I might charged a fee but that she didn’t know! The emails between them and my so called Advisor Neil at Cheetham Jackson are damn right rude. I will be complaining to the FCA about their conduct!

18 de marzo de 2024
Opinión espontánea
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Respuesta de Parmenion

Thank you for getting in touch. Please be assured that our Complaints Team are aware and are looking into this for you. We’ll get back to you as soon as we can.

Valorada con 5 estrellas sobre 5

I moved my portfolio from True…

I moved my portfolio from True Potential to Parmenion in 2022 and found the whole transfer process straightforward and was kept informed by Parmenion. The app is straightforward and I use it all the time to check progress.

12 de octubre de 2022
Opinión espontánea
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Respuesta de Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

Valorada con 5 estrellas sobre 5

Really like the app

Really like the app, it was simple to get up and running and I can now see my ISA progress anytime i want.

12 de octubre de 2023
Opinión espontánea
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Respuesta de Parmenion

Thank you for your recent review of Parmenion Grace. Your comments are very much appreciated and they'll be fed back to the team.

Valorada con 5 estrellas sobre 5

Parmenion platform is great

Parmenion platform is great. It’s very user-friendly and intuitive. Market information is timely, useful, and professional.

3 de agosto de 2023
Opinión espontánea
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Respuesta de Parmenion

Thank you Michelle. Your comments are very much appreciated and they'll be fed back to the team.

Valorada con 1 estrellas sobre 5

Called twice to get online link to my…

Called twice to get online link to my pension. Promised an email and still waiting

26 de julio de 2023
Opinión espontánea
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Respuesta de Parmenion

We're sorry to hear you had trouble logging in. I've spoken to our Client Services team and they've confirmed you should've received your password reset link. However, if you're still having problems, they're happy to give you a call alternatively, please get in touch with them on Tel: 0117 204 7678 or Email: clientservices@parmenion.co.uk

Valorada con 5 estrellas sobre 5

Parmenion is a great home for my investments!

Parmenion is a reliable and safe home for my investments. The application process was smooth, all online and the customer service team are knowledgeable and super efficient. I can go onto their website or app for a real time view of my accounts and the user experience is the best that I have experienced. There is no reason in my mind to look elsewhere. A great platform!

13 de junio de 2023
Opinión espontánea
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Respuesta de Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

Valorada con 5 estrellas sobre 5

Excellent Provider

My wife and I have held our pensions and ISAs with Parmenion for many years and find the technology is very easy to work with, the reports are set out clearly and whenever we have any queries these are handle professionally and politely.
They have an extensive range of investment portfolios available to suit our level of risk and making changes, when needed, are easy to undertake.

20 de julio de 2023
Opinión espontánea
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Respuesta de Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

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