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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was a great tour set up by Penguin travel and Tourradar. Visiting 8 countries in 14 days was an excellent way to get a taste of the region. Later we can choose our favorite location and revisit.... Ver más

Valorada con 4 estrellas sobre 5

Itinerary was excellent over 3wks. Price was good. Home stay, yurt, as well as hotel were generally good except for hotel Seven at beginning(breakfast in refrigerator which we have to microwave.)... Ver más

Valorada con 5 estrellas sobre 5

The Balkan tour was a very well structured trip in which one got to see rare sights which are not available with any other tour ! The seven countries seen may seem a hurried affair but it wasn’... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Angola is marvellous destination hardly any tourists at incredible sites. To see Kalunda Falls with no other people is such a privilege. We had fun on the sand dunes, saw incredible gorges and met so... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

During the last 30+ years the company has established itself as a leader on the Scandinavian as well as the Bulgarian adventure travel markets. Through its offices in Denmark, Sweden, Norway, Bulgaria and Russia, the company is currently offering cultural, trekking, cycling, equestrian, fishing and photo tours in more than 50 countries, spanning across Europe and some of the world’s remotest locations. Penguin Travel is mostly focused on professionally organizing trips for individual travelers and small groups, as the main priority is the offering of the most flexible itineraries possible.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

214 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 53% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

The 5 Stan-s - Follow in the footsteps of Genghis Khan

Penguin delivered a rewarding and action-packed three-week tour, covering the best sites in the region. Kyrgyzstan’s mountains and Uzbekistan’s architecture were standout highlights, and while more time in Kazakhstan and Turkmenistan beyond the capital cities would have been perfect, the itinerary made smart use of the available schedule and budget. Our group of 12 was comfortable,though I feel 16 may have struggled on the smaller mini buses. The trip offered good value, with memorable experiences like the yurt camp in Kyrgyzstan and generally good accommodation. Some travel days were long, but the scenery and activities made them worthwhile.

The local guides were enthusiastic and knowledgeable, though I sometimes found it challenging to fully understand them. Agni, the tour leader, brought invaluable language skills and a deep understanding of life in a former USSR country, which allowed us to connect more meaningfully with local people, gain greater insight, and resolve minor issues smoothly. She brought tremendous energy and enthusiasm to the group, and when several participants experienced stomach issues, she consistently checked in with everyone in her caring, thoughtful way. That said, communication was occasionally inconsistent, with changes to meeting times or locations not always clearly shared, and at times the group was unfairly blamed for resulting issues. With clearer organisation and more consistent updates, this would have been a five-star experience. Nevertheless, it was a highly enjoyable, worthwhile, and often exhilarating trip, which I would wholeheartedly recommend to anyone who, like me, enjoys travelling full-on.

Thank you Agni and Penguin for such a great tour.

24 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Angola a wonderful country

Angola is marvellous destination hardly any tourists at incredible sites. To see Kalunda Falls with no other people is such a privilege. We had fun on the sand dunes, saw incredible gorges and met some tribes in their villages and markets. We were led by knowledgeable local guides Marta and Anna.

1 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trekking Bulgaria

Stoyan was a great guide. Patient and helpful. Only 3 of us in the group. I am
An older female and did find some of the days quite challenging - you need to be fit and Ok with steep slopes! Overall an excellent trip. Good value and nice homestays , lovely country

18 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Animal abuse

Jeg har været på to rideferier med Penguin travel nu, en til Bulgarien og en til Kirgisistan.
Det de begge havde til fælles var at hestene havde utroligt store og betændte sadelsår på rygsøjlen og sår fra gjorden.
Hestene i Kirgisistan var skind og ben og en af dem var meget ung (maks 3 år).

Det har været fuldstændig umuligt at komme igennem til kundeservice. Ingen mails bliver besvaret og mine opkald bliver ignoreret. Har talt med en mand én gang, hvor jeg havde en pæn tone men insisterede på at få opdateringer fra processen, da den har været i gang i et år nu. Jeg sagde at et år er for lang tid til at skaffe enten uld eller lam til at lægge mellem udstyr og huden og så lagde han på. Efterfølgende når jeg har ringet har de nogle gange taget telefonen men ingen har sagt noget.

Jeg har sendt dem en masse billeder og jeg bliver bare ved at få at vide, at de er klar over problemet.

1 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Penguin 🐧 tours ! (2nd one now)

Just back from my second tour with Penguin and Georgi Vasev !! Fantastic again as always.
Georgi is a fantastic guide and really keeps everything under control. The hotels and bus rides are all great.
I have done the 5 stans tour and now caucuses explorer with him.
I would say to be mindful that this is an adventure holiday when booking so it is quite tiring (long days) and sometimes you have to go with the flow in some of these hard to reach countries (would be difficult without a tour) so don’t expect 5 star hotels etc. but if you come with an open mind you will have an incredible memorable experience for life.
Penguin are by far the best value company on the market for touring holidays and I hope to continue touring with them. 5* all round.

26 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

The Wakhan Corridor

The journey through Tajikistan and Afghanistan in June 2025 was a special experience. After touring Dushanbe and its surroundings, we crossed the land border into Afghanistan two days late. Customs formalities took up the entire day. We reached the Wakhan Corridor via Kunduz, Faizabad, and Ishkoshim. The journeys through the wild and natural valleys were very impressive. We saw that natural beauty can also be life-threatening when a massive mudslide hit. The encounters with the simple, down-to-earth people who live with their animals in this barren land remain unforgettable. They were extremely friendly and delighted to welcome us. The support of our local guides (chief guide Azim) was crucial. They guided us through all the difficulties and ensured that our small group gained many unforgettable impressions and experiences. It's a pity that we couldn't stay longer in this wonderful area because of the time we lost crossing customs.

6 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great and memorable hiking trek

Andrey is a gifted guide, and has the professional expertise that made our journey not only far easier but much more enjoyable. Nothing was too hard or too much trouble for him, and he always went above the call of duty for us.

16 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had two tours with Penguin

I have had two tours with Penguin, the Balkans and the 5 Stans, and plan on taking many more. The price is great but more importantly the staff before the tours and the guides who led the tours are meticulous in the planning and detail. These are tough tours, crossing many borders, but everything went off without a hitch.

18 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bila sam na turama Jemen Main land


Bila sam na turama Jemen Main land, Afganistan i 5 stanova putevima Đingid Kana. Nezaboravne ture , kako vodiči tako i organizacija ture i preporučam svakome ovu agenciju. Već gledam kuda opet skrenuti 🤣🤣🤣👍🔝🔝🔝
Želim Vam i dalje da ovako radite. Hvala

14 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Stans

Amazing iterneary good organised and nice accommodation.
Tour leader Stoyang is a very nice guy respectful, responsible, taking care and move heavy luggage for everyone.

7 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Victoria Falls to Dar es Salaam…

The Victoria Falls to Dar es Salaam tour was excellent. We had a wonderful guide (which also cooked delicious meals) and a very skilled driver who navigated the African roads safely and professionally. The itinerary was packed with lots of activities included as well as optional extras for those who wanted to be in the go all the time. The campsites/lodges were all wonderful and had great facilities.

13 de junio de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you for your lovely feedback! We're glad you enjoyed the tour, felt safe with our team, and appreciated the activities and accommodations. Hope to see you on another adventure soon!

Valorada con 5 estrellas sobre 5

A well organized & unforgettable 5 Stans tour

A fantastic tour with breathtaking sceneries. 5 Stans tour was extremely well organized. Our tour guide Ivaylo Donchev is very knowledgeable, humble and helpful, I would say that his excellent leadership made this trip so unforgettable and remarkable. I will definitely recommend this 5 Stans tour and will join another Penguin’s adventure in the near future

3 de mayo de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you, we appreciate you taking the time to give us your feedback and we're happy you enjoyed your trip.

Valorada con 5 estrellas sobre 5

5 Stans trip was absolutely great

Our trip to 5 Stans was absolute great! Our tour leader, Ivailo, was exceptional. He was very organized, friendly, helpful, and respectful, making our tour even more enjoyable. The breathtaking scenery and the opportunity to learn about diverse cultures and history were incredibly fascinating. I highly recommend this tour with Penguin Travel.

3 de mayo de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you for your feedback. We are happy to hear you enjoyed your trip and we will be looking forward to having you on another tour with us in the future

Valorada con 5 estrellas sobre 5

Bohemian Paradise trail

Bohemian Paradise area is worth visiting,
Thanks to Victoria, the company representative whom she did a perfect communication through the planning and was responsive to all my inquiries.
For sure, I will consider dealing with Penguin Travel in my next hiking trip.

14 de junio de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you, we appreciate your feedback!

Valorada con 5 estrellas sobre 5

Excellent Caucasus tour with penguin travel

I recently joined the Penguin travel and angelina debie was our tour leader and had a fantastic experience from start to finish. The itinerary was well thought out, offering a perfect balance of sightseeing, local experiences, and free time. Each destination we visited felt meaningful and memorable.
Our group was a diverse and friendly mix of travelers from different backgrounds, which made the experience even more enjoyable. There was a great sense of camaraderie, and it was easy to connect with others, whether we exploring together, or just chatting on the bus.
Special mention goes to our tour leader, angelina debie who managed the group with professionalism, warmth, and humor. She was always attentive to the group’s needs, answering questions, or offering great recommendations for food and shopping.
She made sure everyone felt comfortable and informed, and handled logistics seamlessly.
This tour exceeded my expectations, and I would definitely travel with this group again. A well-organized, enriching, and fun adventure!
Thank you
Kristina

10 de mayo de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you so much, Kristina - we're delighted to hear you had such a fantastic experience on the Caucasus tour, and we’ll be sure to pass along your kind words to Angelina!

Valorada con 5 estrellas sobre 5

Amazing 5 Stans tour

Had a great 5 Stans trip with Penguin and our amazing tour leader Milena! I look forward to doing more trips with them.

17 de mayo de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you for your kind words — we’re thrilled you enjoyed the Five Stans tour and had a great experience with Milena as your tour leader!

Valorada con 4 estrellas sobre 5

Five Stans

A great tour and excellent job by Ivo the tour leader.

I would rate it a five for otherwise a few minor details, including a desire for more definite/explicit communication from Penguin on the need to book the Kazakhstan to Tajikistan flight ourselves up-front before the tour (as I found out that it needed to be booked via email a week before the flight while on the trip), a desire for more time in Kazakhstan perhaps balanced by less days in Uzbekistan (the most tourist-trapped of all destinations), and a slightly repetitive itinerary at times (multiple bazaars and mosques/churches visited where seeing less of these is probably more; I would have enjoyed more museums and historical sights personally). Tips for local guides and drivers could also possibly be added/absorbed into the overall tour price at a set rate to avoid the need to constantly hold and change relatively small amounts of local currency. Accommodation and food provided ranged from reasonably good to not-so-great, however I can accept that as part of the regional experience. I got the impression some local guides would at times direct us as a group to "their" preferred restaurants, i.e. where they're incentivised to bring us, with a few of these dining experiences frustrating some in the group. I did notice Ivo working with the local guides at all times to relay what would lead to a better experience for us as a group, whether it was dining options or managing inefficient border crossings, which I highly commend.

Otherwise I highly recommend this tour and was thoroughly impressed with the service and experience provided by Ivo over the three weeks.

2 de mayo de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you for your feedback on the Five Stans tour - we’re glad to hear you had a great experience overall and truly appreciate your thoughtful comments and kind words about Ivo’s leadership.

Valorada con 4 estrellas sobre 5

5 Stans

Real bonus is the tour leader Ivailo Donchev - 5 stars as for my 5 stans. English fluent, most open minded, top organisational skills, most helpfull, never missed a detail..
In general so far, reliable journey as for product - price.
Some hotels are very basic, especially in Kirgistan - Karakol, which was more like hostel. The guest house in Kirgistan was less than basic. Hotel in Penjikent, Tajikistan very basic. Hotel in Hiva, Uzbekistan is actually a very old estate adapted to serve as hotel accomodation.
Breakfast at most hotels is real basic with cheapest products available on market. Pretty much soviet times products quality.
Transportation in Kirgiztan, Kazakhstan and Tajikistan -basic mini vans for exact 16 persons or so, that are not designed for long distance trips. Small space for legs and seats as a whole. Sometimes luggage partly in cabin seat. Good and proper busses and 4×4 mini vans in Uzbekistan and Turkmenistan.
Sightseeings - unexpected sceneries in Kirgistan, Tajikistan. Ancient historical heritage as wonderful preserved architectures from muslim periods mostly in Uzbekistan, Tajikistan and the hardest country to visit on this trip bar none Turkmenistan. Border time 4 hours in our case, with still PCR Covid test /most formal/. Visas and fees for the entire group handled by the turkman guide. As for our group 107 US dollars per person no matter the nationality, no receit.
P.S. Flight Almaty - Dushanbe supposed to be clearly pointed out for self early purchasing.

3 de mayo de 2025
Opinión espontánea
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Respuesta de Penguin Travel

Thank you for your detailed and honest feedback! We're glad to hear you enjoyed the overall experience. We value your input regarding accommodations, transport, and logistics and will take it into account to improve future tours. Thank you again for traveling with us, and we hope to welcome you on another journey soon!

Valorada con 5 estrellas sobre 5

Amazing trip

An incredible tour with breathtaking sceneries. The tour was extremely well organized. Ivo was an outstanding tour leader with lots of knowledge very kind and helpful, he greatly contributed to this amazing trip. Mostly good hotels and great food. Local guides were good and kind, and great group who made the trip fantastic. I will forever remember this trip and definitely recommend it.

3 de mayo de 2025
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Respuesta de Penguin Travel

Thank you so much for your heartfelt review! We're thrilled to hear you had such an unforgettable experience. We appreciate your recommendation and look forward to welcoming you on another adventure soon!

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