They don’t contact you back ever tried to cancel an order emailed to ask for it to be and nothing. Then shipped product out 4 days later. Just really bad customer service i ordered wrong product as de... Ver más
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Consulta las opiniones de los clientes
This is the only place I can find that stocks my favourite hair at a reasonable price. I think they offer a very good shopping experience, the prices are similar - if not the same, to the afro hair sh... Ver más
I was quite skeptical at first when purchasing from Perry Barr, but it is quite reliable and easy to use and shop from. The prices match other shops, and I used this website as the other shop I usuall... Ver más
Very quick turnaround for the order. The hair is very good quality and prices are good too- cheaper than my local independent shops. Lots of choice. Good customer service. Alternative suggested was al... Ver más
Información sobre la empresa
Escrito por la empresa
We are Afro and European Hair Care Specialists, home to 100+ Brands.
Información de contacto
274 Wellington Road, B20 2QL, Birmingham, Reino Unido
- 01213314906
- info@perrybarrcosmetics.com
- www.perrybarrcosmetics.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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100% Service
I was kept informed about my purchase. Even though they were out of stock of the product I wanted I was offered an alternative product.
Item not recieved and no update despite…
Item not recieved and no update despite emailing for advice
They whent ubove and beyond to make my…
They whent ubove and beyond to make my order even when stock was not there kept me up to date with every step will definitely be a consultant patron thank you and blessings
Delivery was very quick and packaged…
Delivery was very quick and packaged with care x
I bought an item with this store, and it's a scam
I bought an item with this store, and an hour or so later I get a WhatsApp message telling me my order isn't coming, and that I need to order another package to get double the amount. It's so unprofessional! I shouldn't have to order more to get my original order. Do not buy from these guys!!! So dodgy!
Took my money, wasted 2 weeks, then refunded me when I chased my order
After 2 weeks I chased an order to see why it hadn't arrived. Received a cancellation email, refunding my items, with no explanation why.
Really couldn't have been worse service.
I love the products
I love the products, even though it took a while to delivery still met my expectations. The products are great, the lotion smells amazing and both products I got was easy to apply meaning soft and wasn’t rough.
Hair product arrived in good time and…
Hair product arrived in good time and as described. Only downside is that a quite steep postage cost was added on at £4.95 at point of sale but the postage label on my order showed only £3.76 paid for by Perry Barr. I know it's only over a £1 difference but still?
Wrong item was sent
Wrong item was sent. I emailed to see how best to return it and get the correct item. Had one response asking for the order number which I'd already provided in my original email, but had no further contact, so I'm stuck with the wrong product which is not suitable. Won't be using this company again.
Good value item with a swift dispatch
Good packaging
There was a delay in delivery due to the Easter break, but the items arrived very well packaged.
Unexplained refund
I received an email to say I was getting a refund with no explanation as to why. I obviously appreciate the refund but would like the product I ordered more!
Friendly and efficient staff always…
Friendly and efficient staff always shop with them .
Order not received
I have not received the order I placed for the equal cosmos wig on the 25th February 2024. No update.
Good Choice of products!
Never got item
Never got item - they took my money then ignored every message asking where my order was, email does not exist and phone number does not exist. Completely disgusting and disgraceful people and company.
Avoid this company, they're bunch of thieves
I would really like to give minus zero star if I could, this company do not deserve any star in the first place, I ordered hair and gel since October last year (2023), and we're on the last day in January, I've not received my order and money had been taken from my bank account, no update, nothing. I've emailed them so many times but there's no response.
Excellent service and fast delivery
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