Personalised Gifts Shop Opiniones 

4144
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

5 stars just isn’t enough . Brilliant products brilliant service and communication and super fast delivery . I ordered a personalised chopping board for my mum - the quality is really excellent and s... Ver más

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Valorada con 5 estrellas sobre 5

Beautiful little personalised item. I made error for engraving realised immediately and tried to edit as offered in email but no order found- problem with Google Chrome once I changed browser all work... Ver más

Valorada con 5 estrellas sobre 5

Excellent and quality produce at an extremely reasonable price! Fast delivery and already passed details to other people who saw the personalised apron and wanted one because of the amazing stitching... Ver más

Valorada con 1 estrellas sobre 5

Placed an order, it arrived during the day when no one was home (at work). Never left it anywhere or with neighbour. Got Email to say parcel delivery was unsuccessful. I contacted company and was told... Ver más

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Información sobre la empresa

  1. Tienda de regalos

Sobre Personalised Gifts Shop

Escrito por la empresa

Created By You, Made By Experts

Personalised Gifts Shop has it all covered; from Birthday Gifts to Wedding Gifts, Anniversary Gifts to Christmas Gifts, you'll find tons of joyful and unforgettable Personalised Gifts for all tastes and budgets in just a few clicks. All our gifts are customised and dispatched by experts almost the same day, with a next-day delivery option always available. 95% of our customers were delighted with our custom-made gifts & the shopping experience! Go on, read some of our happy customers' reviews :)

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,3

Todas las opiniones

(4144)

328 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous embroidered aprons

I stupidly tried to order just before Chirstmas. . . I was asked to try in the New Year, which was expected really. I remembered recently and placed an order. I supplied art work and this lovely company came back with mock ups. Inside the week, my aprons were embroidered, sent and arrived! A marvel really. The aprons look fabulous and I'm so impressed. It's great to know I have a go to place for embroidered logo items like this. Would highly recommend.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind words and for coming back to place your order with us. We’re really pleased to hear you were happy with the mock ups, turnaround time and the finished aprons. It means a lot to know you would recommend us, and we look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Excellent service and fabulous…

Excellent service and fabulous products.
Used many times and always had the same great service.
Fast delivery, great products and very helpful staff.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind words and continued support. It really means a lot to us that you have chosen to shop with us multiple times and had such a positive experience on each occasion. We are delighted to hear you are happy with our products, delivery and service, and we look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Alison

I've used this company for years, always quality products, Brilliant customer service.
Needed my order in a hurry, they sorted my problem for me.
Products have been of good quality and great value for money. Prompt reply when I've needed to contact them.
Tracking system works well.
Highly recommend.

19 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind words and for your continued support over the years. We are really pleased to hear that you are happy with the quality of our products and our customer service. It is always our aim to help wherever we can, especially when things are needed in a hurry. Your recommendation means a great deal to us.

Valorada con 5 estrellas sobre 5

Beautiful product

I was delighted with my purchase. It was beautifully made to a high quality and came very well wrapped to protect it from being broken. The personalisation is really lovely and made it very special. I will buy from this company again.

16 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind words. We are delighted to hear that you were pleased with the quality and personalisation, and that it arrived safely. It truly means a lot to us that you would choose to shop with us again.

Valorada con 5 estrellas sobre 5

5 Star Service and 5 Star Products - great wedding ideas

I availed the services of PGS for the first time in March 2026.

i was really impressed with the UX/ UI on their website.
super easy to use and search for products. I was looking for wedding gifts and they offer a large selection of ideas. The proposition extends beyond wedding gifts

Good arrived on time and in tact. super impressed with the wooden bottle box and the quality of the engraving

There was an issue with one of three orders i placed - the damaged item was replaced with zero hassle and super customer service

in summary - this company offers excellent products, supported by excellent service. Highly recommended

12 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind and thoughtful review. We are really pleased to hear that you enjoyed using our website and were happy with the quality of your order. It is great to know our team was able to resolve the issue quickly and make things right for you. Your feedback means a lot to us and we truly appreciate your support.

Valorada con 5 estrellas sobre 5

5/5 - Exceeded Expectations!

Ordered on the Thursday and it had arrived by the Friday with express delivery. So impressed by this company, great prices for customisation, super fast service and I love that it’s family-run too. The item I ordered seems great quality too, hopefully the recipient will like it! Will definitely be ordering more gifts from here in the future when I need them :)

14 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind words, it really means a lot to us as a family run business. We are delighted to hear you were happy with the speed, quality and value of your order. We hope the recipient loves it just as much, and we look forward to creating more gifts for you in the future.

Valorada con 5 estrellas sobre 5

Replacement vase sorted quickly

I received 3 Mother’s Day parcels and one of the pictures was blurry. I contacted customer service and they replied quickly and sent out a replacement straight away and this arrived within a couple of days! Great communication and lovely products!

12 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind review. We are really pleased to hear that our team was able to resolve the issue quickly and that your replacement arrived in time. It means a lot to know you are happy with the service and your products.

Valorada con 5 estrellas sobre 5

I ordered a personalised anniversary…

I ordered a personalised anniversary gift for my husband. The item arrived exactly how it looked on the website. When I emailed them with a query they were prompt at responding. Will definitely recommend Personalised Gift Shop and will be shopping from them again.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind words. We are delighted to hear that you were happy with your personalised anniversary gift and that our team could assist you promptly. It means a lot that you would recommend us, and we look forward to creating something special for you again in the future.

Valorada con 5 estrellas sobre 5

Beautiful personalised gifts at affordable prices & great customer service.

I was looking for a personalised Mother’s Day vase and came across Personalised Gift Shop, a lovely family-run business. I actually ended up ordering two vases and a personalised glass for an upcoming 50th birthday.

The prices were fantastic and they had so many options ,exactly what we were looking for. Everything was truly personalised and easy to order.
We placed the order on Saturday, it was engraved and dispatched on Monday, and arrived on Tuesday as expected with next-day delivery. Absolutely fantastic service.
We’re delighted with everything and can’t wait to give the vases with their bouquets on Mother’s Day, we know the mums will love them! I know there are some negative reviews but couriers often cause the issues and the retailers get the brunt of it, so maybe take the negative ones as bad luck and see the good ones shine through.

I will be using these again later in the year for gifts. 100% recommended by us.

10 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your lovely review. We are really pleased to hear that you had such a positive experience with your order and that you are happy with the vases and glass. It means a great deal to our team to know that our products and service met your expectations. We hope the mums love their gifts on Mother’s Day, and we also look forward to helping you create more gifts in the future.

Valorada con 5 estrellas sobre 5

Ordered a personalised pot

Ordered a personalised pot. It was well packed but the delivery company had damaged the pot in transit. I emailed with pictures and was promised a replacement. This arrived promptly

26 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you for your review. We are very sorry that your pot was damaged in transit, although we are pleased that our team was able to resolve this quickly and that your replacement arrived promptly. We truly appreciate your understanding and support.

Valorada con 5 estrellas sobre 5

Delighted with the quality!

So glad I chose Personalised Options Gifts Shop! There is an extensive range of options for the wedding photo album that I wanted, and the quality proved to be first class. The personalised option I chose for the front cover was the icing
on the cake! Packed extensively, and free quick delivery. Cannot recommend highly enough! *****

2 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind review. We are delighted to hear that you were pleased with the wedding photo album and the personalisation on the front cover. It is wonderful to know that the quality, packaging and delivery all met your expectations. Thank you for choosing us and for also taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Good quality personalised items

Thank you so much for my order really pleased with it.

3 beautiful personalised items received today, all perfect and lovely quality.

Fast delivery & well packed.

Will defo order again in the future.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your kind review. We are really pleased to hear that you are happy with your personalised items and that they arrived quickly and well packaged. We truly appreciate your support and look forward to welcoming you back again in the future.

Valorada con 5 estrellas sobre 5

Happy customer.

I just received my order and as a first time customer, could not be happier with the outcome…
Very good quality of products and fast delivery.
Based on my experience, I highly recommend the Personalised Gift Shop services.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you for your kind review. We are so pleased to hear that you are happy with the quality of the products and the delivery. Your recommendation means a great deal to us and we truly appreciate you taking the time to share your experience. We hope to see you again soon.

Valorada con 1 estrellas sobre 5

Scammers i been waiting for 3 weeks now…

Scammers i been waiting for 3 weeks now and still nothing it was meant to be for valentines and we’re in March now….

11 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you for your review. We are very sorry for the delay you experienced and understand how disappointing this must have been, particularly as the order was intended for Valentine’s Day. We can confirm that your original parcel was unfortunately damaged in transit by the courier and a replacement was arranged for you. As the replacement was also taking longer than expected to arrive, we have already issued a full refund for the order. If you would like us to look into this further, please do let us know and we will be happy to assist.

Valorada con 1 estrellas sobre 5

Absolute rubbish product

The personalised jigsaw heart was a waste of money. The photo did not fit the shape. It was so thin that it's bent out of shape. A total rip off. They replied quickly to say there's nothing they can fo about it. I want to return it but they won't accept that ☹️

26 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you for providing further information. We can see that the personalised jigsaw was processed and dispatched as per the approved live preview at the time of ordering. However, we completely understand the disappointment of the gift arriving damaged, and we would be happy to arrange a replacement. Please note that we are be unable to amend the photo position in the free-of-charge replacement as this was approved for the original order. Please feel free to get back in touch with our customer support team to have this arranged.

Valorada con 5 estrellas sobre 5

Quality and Efficiency

I am delighted with my purchase of a personalised candle. It was just what I wanted for a friend's birthday. Thankyou also for assistance with my query which was dealt with efficiently and promptly. This is my second purchase from this company and I would not hesitate to use their site again.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your lovely review. We are delighted to hear that the personalised candle was just what you were looking for and made the perfect birthday gift for your friend. It is also wonderful to know that our team were able to assist you promptly with your query. We truly appreciate your continued support and look forward to welcoming you back again in the future.

Valorada con 5 estrellas sobre 5

Thank you personalised gifts

Thank you personalised gifts for all my lovely personalised wedding presents. I have placed orders over the space of a few months for different things and they are always consistent with delivery! Excellent communication, the quality of the products are also brilliant. I will definitely continue to use this company and I’m very grateful for the fantastic job they always do!

21 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your lovely review. We are delighted to have been part of your wedding celebrations and to hear that you have been pleased with both the quality of our products and the consistency of our delivery and communication. It truly means a great deal to us that you continue to choose our company, and we are very grateful for your continued support.

Valorada con 5 estrellas sobre 5

A great company to deal with

A great company to deal with, good quality products, reasonably priced, excellent customer service. I would not hesitate to recommend.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your lovely review. We are delighted to hear that you are pleased with the quality of our products and the service you received. Your recommendation truly means a great deal to us, and we look forward to helping you again in the future.

Valorada con 1 estrellas sobre 5

Order has not been delivered

Order has not been delivered! Evri confirmed a week ago that my parcel has been lost. Contacted the company and they have said I had to wait 10 days! I’ve now waited 10 days and contacted them. They want me to fill a form out! When evri have confirmed to them they have not got the parcel! Then once I fill this form out they want to replace the goods. It’s laughable. So 2 weeks later than planned and they think I still want the goods! How hard is it to get a refund. I will be taking legal action if this refund isn’t provided.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

We are very sorry to read about your experience and appreciate how disappointing this situation must have been. We would love the opportunity to look into this further for you. Please could you share your order number with us so we can look into this further for you?

Valorada con 5 estrellas sobre 5

5 stars richly deserved!

Easy to use website made personalising my gift really easy. Item delivered two days after ordering and is extremely well made and high quality. I rarely give a full 5 stars but this company deserve it!

18 de febrero de 2026
Opinión espontánea
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Respuesta de Personalised Gifts Shop

Thank you so much for your lovely review. We are delighted to hear that you found our website easy to use and that your order arrived quickly. It means a great deal to us that you were pleased with the quality. We truly appreciate your support and hope to see you again soon.

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