Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissiv... Ver más
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Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissiv... Ver más
La empresa ha respondido
The physiotherapists themselves were good — professional and knew what they were doing. The problem is the front office. Getting through by phone is difficult, and when you do, follow-through is poor:... Ver más
We learned we needed a COVID test before returning to USA the next day and were able to schedule the four of us and get results at the Bury St Edmons site within a few hours of calling for the appoint... Ver más
La empresa ha respondido
Dear sir, madam, we had an appointment for a PCR covid test for our 5 year old son Luuk, at 34 Exchange street. Cesar was called over from another location. We are well travelled with our family, and... Ver más
Physiotherapy, RT-PCR Test, Rapid Antigen Test, Fit to Fly Test Certificates.
Unit 4, Park Farm Business Centre, IP286TS, Bury St Edmunds, Reino Unido
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Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissive of my injury. Thankfully I decided to get a second opinion from a different physio company in Hatfield who were amazing and sent me for an mri immediately as they were qualified enough to recognise the signs of a stress fracture. I wouldn't recommend physiowork in ware from my experience as the treatment I had did more damage than good, I personally don't believe the practitioner I saw was qualified well enough.

Respuesta de Physiowork
The physiotherapists themselves were good — professional and knew what they were doing. The problem is the front office. Getting through by phone is difficult, and when you do, follow-through is poor: I was told I'd get a call back within 24-48 hours and never did. I chased it up days later and spoke to someone else entirely, who had no idea why I was waiting on a call back and just said the original person (or a colleague) would be in touch. Still nothing. If you need the clinical team, fine — but don't expect anyone to get back to you when they say they will.
I would like to start by thanking Shrutika the Physiotherapist..For her knowledge, support, help and guidance she is very good at what she does..An excellent service, who listens, cares, understands and has good people skills..An asset to her company and someone I would recommend.
I have had a number of physio sessions in Milton Keynes. My physio, Supriya is excellent. She explains what she is doing in a very caring and client friendly manner and in a way which is easy to understand. A great listener too. Always interested in your well being which is always lovely to see. Well done, Supriya and you are on my list of professionals to recommend.
Thank you.
Mahmood
Really lovely lady who clearly knows her stuff!!! She’s really helping with my back pain!
Booked rapid antigen test the day before online, had the test the following day (arrived late) and got results within 20 minutes. Brilliant service!

Respuesta de Physiowork
The young man who has seen me twice now is very proficient and friendly. I’ve used your services 3 times now in less than a year and will continue to use your services. Thank you.

Respuesta de Physiowork
Practioner was gentle taking the samples and patient whilst I was looking for my passport details. Results came in the next day in time for my flight.
Easy to book the test online. Staff were courteous, result arrived in time, there was offer for reduced price on next test and was followed the next day with a letter of appreciation.
Booked on the day very quickly done.
Easy to find and parking at the front door.
Dear sir, madam, we had an appointment for a PCR covid test for our 5 year old son Luuk, at 34 Exchange street. Cesar was called over from another location. We are well travelled with our family, and have undergone many tests before. Cesar was the best. He was kind and respectful to our son. It turned around our appreciation of the clinic, after another person had not held his/her appointment in the morning at 8:45.
Very quick turn round from sample to result ..excellent service thank you 👍
I had excellent service when I went to have my test done. Staff member made me feel relaxed while having my test done. Also my test results came back very quickly.
Extremely polite service and rapid response for the results.

Respuesta de Physiowork
My husband and I cancelled this test two days before we were due to attend. Our cruise company abandoned the use of this test pre cruise.
I understand that we are not entitled to s refund for this service
Had a bad experience and I don’t think I will ever use them again! Changed my daughters gender to male on the certificate and positive of covid as well, did another test next day in a different lab and it was negative, they nearly ruined our family holiday!😡
I needed a PCR short notice. I called up and was booked in for the next day. My test was at 9.45 am and i had my results that evening. Great, convenient and fast service.

Respuesta de Physiowork
I would highly recommend Physiowork for easy booking and a quick turnaround on the results of my fit to fly for New Zealand. Friendly and professional.

Respuesta de Physiowork
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