Never again
Never again. Realized 20 minutes after I impulsively purchased that the product basically had false advertising. I reached out within an hour after purchase to cancel my order and it took them 3 days to respond. Their response was, “Sorry your order is already shipped so you will have to return once you receive the package.” Annoying but okay.
It then took 12 DAYS from when I was told the item had “shipped” to when the product actually shipped from their warehouse. I reached out the same day I received my package—I am told I have to pay return shipping because it’s not a defect, even though I was basically lied to about the shipment. FINE, I will pay the return shipping—I just don’t want to support this company at this point.
It’s now been 12 days since my initial email asking about returning the item. I didn’t hear back after sending the pictures they requested. I’ve followed up a second time asking what the status of my return is and I still have heard nothing.
DO NOT BUY THIS PRODUCT. They bank on misleading people and making it extremely challenging to return. My next step is going to my bank. I’ve never dealt with such a predatory company.






