Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

As I live abroad I have used Pixum before for gift etc. However this time, for a birthday gift book I did together with my daughter, they dropped the ball and lost it in a ditch. Zero information or t... Ver más

Valorada con 5 estrellas sobre 5

I have used Pixum to create almost 40 photobooks over the past few years. The production is excellent. The digital version is available (if you know where to look) the second you have uploaded your fi... Ver más

Valorada con 5 estrellas sobre 5

Have recently taken delivery of my 2024 Photo Book of 100+ pages. I’ve produced an annual Photo Book using Pixum every year since 2008 and I’ve always been pleased with the outcomes. The Pixum softwar... Ver más

Valorada con 3 estrellas sobre 5

I have used many times in the past, always with great results but it's been a while now. However very disappointed with my recent order - they now use cheap, flimsy paper for the prints and they aren'... Ver más

Información sobre la empresa

  1. Servicio de impresión fotográfica

Escrito por la empresa

Pixum is one of the leading online photo services on the continent. Our branded products such as the Pixum Photo Book, Pixum Wall Art and Pixum Photo Calendars let our customers keep their most precious memories in the most beautiful form. Numerous tests have proven: we offer the best products, desktop software and mobile solutions as well as the best service in the industry! What drives us is our mission and the focus on our customers. This makes us the easiest, fastest and most innovative photo service on the continent. Pixum helps you make highly personalized photo gifts to fall in love with!


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

241 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,1

Todas las opiniones

(241)

16 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service and product …

Great attentive customer service and a fantastic product.
Thanks Pixum ....I wouldn't ever look anywhere else when getting photo books, canvas or any other photography related project done, you can always guarantee a top quality product

24 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great software, easy to use. Fast delivery of the product I designed. I like the matte finish. First rate experience all round.

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great print quality & end product. Really pleased with my finished order. So many custom features. Quick dispatch.

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dybt skuffet.

Dybt skuffet.
Sidder hele eftermiddagen og laver en fotobog, da jeg så skal ligge den i kassen, siger den at produktet ikke fåes i øjeblikket,"Find venligst et andet produkt."
Altså billederne er jo ligesom lagt ind til en bestemt størrelse bog.
Hvorfor så ikke sørge for ,at man ikke kan lave/ sætte billeder ind i den størrelse fotobog/produkt inden man går i gang med den, når i ikke har den.?🤬☹️
Lene Jørgensen.☹️

15 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Terrible website where to build your…

Terrible website where to build your own book. Design wise a nightmare. And zero service client. I made a 56 pages book and the site only let me print 24 pages. I would suggest to use a different site. Evitare evitare. Terribile creare un libro con il loro sito, e servizio clienti inesistente.

11 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not believe their quick delivery…

Do not believe their quick delivery promise or their satisfaction guarantee. I ordered a photobook on 6th September for an expected delivery on 13th sept as per their stated delivery time on their website and confirmed at the time of order. On 12th september, the delivery suddently changes to 25-27th so I enquire with an email (as you can neither call or chat) and 4 days later, I am still waiting for an answer. Really disappointing, especially as we'll miss the special occasion this photobook was for!

16 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I made my first fotobook ever

I made my first fotobook ever in november. I was astonished how easy it was with Pixum! I got my books a few days ago and I am very delighted with the result and the high quality of the books and the hole process.
I had some questions with my payments and the voucher, I contacted the Pixum Customer Service and got immediately help to my questions, thank you Jinke F!

15 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered an advent calendar

Ordered an advent calendar, never arrived still hasn’t. Been refunded but still told it will arrive. It won’t, waste of time and now I’ve got disappointed people who were looking forward to one this year

5 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give less than 1 star I…

If I could give less than 1 star I would, ordered a photo advent calendar which never arrived twice. They blamed the fact the delivery address which was incorrect, which is wasn’t I checked it. After the 4th dec and still no dispatch date, I asked for a refund which was given in full with no apology for their poor service or any kind of care about the situation. They even deducted the postage fee from my refund so I’m out of pocket! Awful, don’t use.

5 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

TAKEN MONEY WITHOUT PERMISSION

Finally after getting a rubbish response, This company has the audacity to send me a new advent calendar and take my money AGAIN!!!!! without my permission. so now I've paid for two advent calendars worth over £50 that i do not have. Also it is now the 5th December so they are no use to me!! I have asked for a refund, lets see if they respond.

4 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Golden Wedding anniversary album

This was my first experience of using Pixum or any similar company. I had a large number of photos on my home PC which I wished to have printed in an album designed to celebrate our Golden Wedding anniversary. After a few teething problems trying to work out what to do, I managed the process successfully. I found Pixum dealt with it all efficiently and am happy with the result

1 de octubre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más