PizzaExpress Opiniones 

1180
•
TrustScore: 3 sobre 5

2,9

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

It all comes down to customer service. Not a lot to ask and in any customer facing business something of a no-brainer. The meal was fine and quick albeit not spectacular but the service was cold, mech... Ver más

Valorada con 5 estrellas sobre 5

We had an amazing waiter called Ryan and it was great food. My whole massive group was completely astonished at the kindness and patience of the staff. Pizza express harpenden is my favourite restaura... Ver más

Valorada con 1 estrellas sobre 5

Arrived 25 minutes late, cold, plus desert was squashed. Customer service terrible, they don't do a thing. Won't be ordering from them ever again. Disappointed with order and customer service.

Valorada con 5 estrellas sobre 5

Pizza Express Wimbledon Broadway Amazing service, great staff and management. Clean, cool and comfortable on ean extremely hot day. Ollie, was welcoming and a great host to my friend's, daughte... Ver más

Información sobre la empresa

  1. Servicio de takeaway
  2. también en la categoría
  3. Pizza a domicilio
  4. Pizza para llevar
  5. Servicio de pedidos de comida online

Información proporcionada por diversas fuentes externas

Experience the finest ingredients, eye-catching design, friendly and efficient service - all wrapped up with the passion for pizza which infuses everything we do at PizzaExpress?


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(1180)

123 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Insufficient topping to cover the base!

Just opened a Pizza Express frozen pizza. What a let down, the sauce doesn't even cover the very small section of the base that isn't crust.
I have eaten in pizza expresses from London to Leeds and many in between but after this frozen pizza base with a dash of topping I won't be going into restaurants nor buying frozen. A waste of money.

14 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great new menu at Pizza Express at…

Great new menu at Pizza Express at Swindon! Love the salads but prefer the dough balls as opposed to bread sticks.

Prefer chefs to use gloves -saw my goats cheese handled by the chef. Good service.

12 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dusgusting staff product and absolute ripp off…

How is this place even still existing the food was cold horrible and and £24 for a 9 inch pizza???? advertised as a much larger pizza. Absolute rip off and trading standards would have a field day with this company spent 48 pounds and got 2 9 inch cold pizzas in much bigger boxes thought we were getting the largest size not just the largest box called the restaurant who literally told me were pizza express you pay for the name not the flavour I couldn't believe it staff care less than the customer

11 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Manger likes to fight with staff on shop floor

Was in Worcester branch tonight manager and staff fighting over stolen unpaid wages, manager acted super unprofessional then started acting like a hard man after the staff left, manger acted like a child demanding keys back, I will not be back if the company does not pay its staff properly as that pure disgusting as the manager came off as a total idiot.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A stress-free, fun-filled celebration that didn’t cost a fortune.

We recently hosted our daughter's 9th birthday party at Pizza Express in Harlow, and we couldn't be more grateful for the incredible experience. The staff were absolutely amazing—so welcoming, friendly, and full of energy. They ran the entire party from start to finish, keeping the kids entertained and making everything run smoothly. The food was delicious, and all the children had a fantastic time. It was a stress-free, fun-filled celebration that didn’t cost a fortune. Thank you, Pizza Express Harlow, for making our daughter’s birthday so special! Highly recommended for kids' parties.

7 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish service order came in scattered…

Rubbish service order came in scattered and when I called to report the condition in which my order was delivered the lady who pick up the phone rude with no customer service manner. Rubbish service and rubbish customer service.

7 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Epsom branch Pizza Express

Talking about Epsom branch Pizza Express.

Food was okay but the service was horrible. We had a bad experience on Sunday. The short haired waitress was rude and disrespectful and billed us twice for the same item which we did not notice until later. I wouldn't recommend this Pizza Express to anyone

4 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hampton Court Pizza Express

Hampton Court Pizza Express
We have just had some great pizzas at Pizza Express Hampton Court. The meal was really great and made even better because we were served by Rosa, who was really lovely, funny, kind and professional. We’ll definitely be back. Thank you Rosa

5 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

pizza express you have lost the plot

Yet another pizza express where the stuff are so lovely but over worked seriously under paid and dealing with 100 deliveroo orders b4 anyone sitting in to !! Honestly pizza express you have become a money making machine and that’s all u bloody care about!! a disgrace

29 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

We really enjoyed our meal at…

We really enjoyed our meal at Plymouth's Theatre Royal Restaurant.
We dined pre-show at PizzaExpress there.
The staff are welcoming, friendly, and efficient.
Our Romana La Reine pizza's and mixed salad were delicious.
We didn't rate the Birthday IPA though, it was the worst IPA we have ever tried. Really lacking any flavour, cheap tasting.
If you're an IPA lover - avoid it. You'll be terribly disappointed.

Really happy to see Cornish Orchards Cider on the menu - We will be sticking to that next visit.
Always a good flavour and much better value than the miserable tasting Birthday IPA.

28 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

For years i have been a fan and also…

For years i have been a fan and also long running Gold member. It takes one bad experience and bad senior staff attitude to make you think twice about spending your money at PE. Especially when they have cut the portions, raised the prices and moved away from quality to a downgrade. Still, it wasn't that, it was what the senior head of the branch where i dined, and her attitude that changed everything forever. Sel a view PE

27 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They did not let me have a different…

They did not let me have a different side. I even offered to pay extra. They did not have things on the adult menu that they had on the kids menu. They undercooked my chicken and therefore I had to ask for them to cook it more- I had already been waiting over half an hour. They're service was terrible and I find the staff members rude, I would not recommend going here.

27 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Thin and tasteless

Margherita pizza ordered. Wafer thin and tasteless. Didn't even touch the sides. What a disappointment 😔

26 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pizza Express

Pizza Express, Cribb Causeway, Ordered a takeaway via just eat, Order arrived within 15 minutes of the delivery time.
Pizza was cold, Dough Balls, cold,

*Both had gone hard and was inedible*
Ordered value £59. 38.
Just eat refunded £9.38.
Pizza Express refused to take any responsibility for the poor quality food.
See below thier final response, totally unacceptable from this company.

If you remain unhappy with the resolution offered by Just Eat I would suggest contacting them again to discuss your complaint further.

As Pizza Hut Customer Care are unable to assist you further with your complaint, we would deem your contact closed and I must make you aware that any further correspondence in relation to this contact may not receive a response.

Best Wishes
Darren
Senior Team Manager
Pizza Hut Customer Care

24 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Only one waiter was working and he cooked as well!

Only one waiter was working in the entire Newmarket branch, and he said the chef was not in. He cooked all the orders himself whilst extremely stressed. There was not even water despite it being 25 degrees outside, and our food was disgusting.

We had already driven from another Pizza Express 20 miles away that was closed in the middle of the day and had a handwritten note on the door.

We have been going to Pizza Express for thirty years...and our experience with both branches in unbelievable.

20 de mayo de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Disappointed changes - review from a loyal customer

I have been quite loyal and satisfied customer of Pizza Express for over a decade. Unfortunately I have find the recent changes so disappointing that I’m writing a review on here.

First the Buddha salad has no humus, costs more and was under whelming. But my biggest disappointment came when I saw the changes to the rewards clubs, there is little to no savings for me at the Silver or Gold. They need to find other ways to reduce costs as these changes are going to drive customers away.

13 de mayo de 2025
Opinión espontánea

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