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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was very lucky to find Dave a few years ago, and ever since he’s been my go-to expert whenever I have any tech problems. He’s always quick as a flash to respond, whether by message or telephone, and... Ver más

Valorada con 5 estrellas sobre 5

Dave has been a godsend in helping me to understand and utilise a new email system, choose how to manage my sensitive online documents, and in building a website for my business. He has been very help... Ver más

Valorada con 5 estrellas sobre 5

Would recommend planb IT to anyone. Dave really takes the time to get to know our individual business needs and has been incredibly helpful with updating our IT systems and bringing us into the 21st c... Ver más

Valorada con 5 estrellas sobre 5

It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats... Ver más

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Información sobre la empresa

  1. Consultoría de negocios e informática
  2. Consultor informático

Sobre planb IT Services

Escrito por la empresa

planb was founded by Dave Kitson in 2006 originally called aktconsultancy services, Dave a long time resident of Lancaster and well known, and respected, in the local area for IT services felt there was a need for cost effective IT to small businesses in Lancaster.

planb is built on a simple business ethic of cost effective solutions, transparency, trust and value. We appreciate our customers and always try to go the extra mile to look after them. For this reason we have a select exclusive customer base we steadily maintain, some of which we have for years.

Our core services concentrate on backup and disaster recovery solutions, IT support and advice, our systems are tried and tested. There are others like planb but they will never be planb.


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4,8

Excelente

TrustScore: 5 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(39)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommend Planb IT

Highly recommend Planb IT. Friendly, polite and very efficient. Dave has supplied IT technical support and computer installations both through self employment and via previous employment for over a decade to the company I worked for.

8 de abril de 2022
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Thank you for the great review

Valorada con 5 estrellas sobre 5

Excellent service

We are a local company and have known Dave for many years. With his quick response, friendly and reliable service to resolve any IT issues we've had over the years, we definitely recommend planb.
Thanks Dave :)

7 de abril de 2022
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Thanks for the great review and for your business

Valorada con 5 estrellas sobre 5

Great Company

Very knowledgeable, friendly and has a great response time. Dave explains things in terms we understand to help us in the future. All round great service.

6 de abril de 2022
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Thanks Louise =)

Valorada con 5 estrellas sobre 5

planb - A highly professional team.

planb have not just been there for repair work, but always quick to respond with advice and guidance - Dave is very professional in his approach to the work ethic. He knows how to interract in that immediate and helpful manner with the customer. Strongly recommended.

6 de abril de 2022
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Thanks Larry glad i can help

Valorada con 5 estrellas sobre 5

It makes a huge difference to small…

It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats how it is with Planb-it. Speed, efficiency and attention to detail ...always, thanks Dave at Planb-it .

5 de abril de 2022
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Its the least i can do Neurodropin does amazing work for the community! keep up the great work

Valorada con 5 estrellas sobre 5

Dave was amazing

Dave was amazing, personal tailored service, cannot recommend highly enough, fast and efficient, highly recommended, will call upon him again if required, many thanks for your excellent service

5 de abril de 2022
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Thanks Chris glad to help

Valorada con 5 estrellas sobre 5

Virus / Hacking issue fixed.

I was hacked and a large sum of money was taken out of my account and my Laptop corrupted.
I turned to planb IT Services who explained the issue, showed how it happened so I knew what was going on and best of all fixed the issue and cleared all nasty links etc.. on laptop.
The service was fast, efficient and friendly. The information wasn't given over all "tech-like" and I was able to understand what had happened and how to avoid. With the information given I was able to converse with the bank and got the money back.
Very pleased with service and would recommend to anyone, anytime.
Many Thanks planb

5 de abril de 2022
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I'm glad I could help sadly there's a lot of nasty people out there that will take advantage. Be vigilant

Valorada con 5 estrellas sobre 5

Friendly and prompt service.

Friendly and prompt service.
Would recommend to anyone.

5 de abril de 2022
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Thanks for your great review of our services and we look forward to helping you further

Valorada con 5 estrellas sobre 5

Highly recommended

Sourced new laptop in record time, excellent service. Highly recommended.

5 de abril de 2022
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Thanks Mark hope the laptops doing well 👍

Valorada con 5 estrellas sobre 5

Fantastic local business!

Fantastic local business, they really care about individual clients and are a reliable service when tech disaster strikes!

5 de abril de 2022
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Thanks Nicole for the ace review

Valorada con 5 estrellas sobre 5

Highly recommend

Bought a laptop off Dave. Good value and great service with superb aftersales back up.
Would highly recommend.

5 de abril de 2022
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Hi Robert hope you're all well 😀

Valorada con 5 estrellas sobre 5

Always really happy to help and advise…

Always really happy to help and advise . Had various work done by Dave and he is really knowledgeable helpful and inexpensive. Definitely recommend!

5 de abril de 2022
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Hi Kelly thanks for the great review hope you're all keeping safe and well

Valorada con 5 estrellas sobre 5

Would highly recommend

I have used PlanB for several jobs over the past few years including building a bespoke PC and updating a laptop that I didn’t think was salvageable. Dave provides a quick and efficient service for a very competitive price. He is friendly and patient, even when explaining things in easy terms for those of us who are not so technically minded!!

5 de abril de 2022
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Hi Rachel thanks for the great review hope Liams 3D printing is going well

Valorada con 5 estrellas sobre 5

Excellent Customer service- Plan B

Plan B/ Dave have done many jobs for us, from security cameras, PC problems, to mobile phones and kids devices! Quick service, great prices and excellent customer care. Highly recommended you try Dave first if you have a tech problem.

5 de abril de 2022
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Thanks for the great review Sandra hope all the Apple devices are still working strong

Valorada con 5 estrellas sobre 5

PlanB more like Plan A

This is the second time I have used PlanB to set up a new pc build. Dave was happy to provide advice and also took the build to test and boot up/add drivers. He even offered after service advice and aid when a boot issue occurred. Great service and brilliant contact. Would recommend to anyone who needs help or advice with their I.T issues.

5 de abril de 2022
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Thanks for the great review Gareth and glad I could help with Oscars computer

Valorada con 5 estrellas sobre 5

I have used IT services in the past and…

I have used IT services in the past and found sometimes people can make things overly complicated and inaccessible. So I was delighted to experience a more friendly and 'human' service here.
I first used PlanB at the start of lockdown - my computer needed some serious updating to cope with the sudden influx of zoom calls and online work - and Dave upgraded my computer, collecting it from my home and dropping it off again to make life easier. He also gave me loads of really useful advice about other tech related things I needed to sort out and helped me to find suitable items without trying to sell me things I didn't need.

I found Dave to be very friendly, helpful and trustworthy and I wouldn't hesitate to recommend him to others - I certainly won't go anywhere else for my IT needs now. :)

5 de abril de 2022
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Hope the co.outers still going strong I look forward yo upgrading your machine to Windows 11 soon 😊

Valorada con 5 estrellas sobre 5

A ⭐️ service

A ⭐️ service. Built me a gaming PC to great spec. Would highly recommend.

5 de abril de 2022
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Respuesta de planb IT Services

Thanks for the review Dale hope you and the family are keeping well

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