Elite Villa Management Opiniones 

8
TrustScore: 4 sobre 5

4,2

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Información sobre la empresa

  1. Viajes y vacaciones

Información proporcionada por diversas fuentes externas

Professional Villa Management and Property management solutions in Playa Blanca Lanzarote


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4,2

Muy bueno

TrustScore: 4 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(8)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very happy and very satisfied client for over 14 years.

I have been a client of this company for over 14 years. Their honesty, trustworthiness, service and performance has always and continues to be outstanding. As with all rental properties things do go wrong. The mark of a great agent is fixing them in a timely manner with the least disruption to the clients. Elite Villa Management, to their credit, have always dealt with these type of issues in a professional and efficient manner.

19 de noviembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic holiday - thank you

We had a fantastic 11 days at Casa Calma, the villa was spotless and had everything we needed. The Welcome Pack was also much appreciated. Kevin who looked after the pool was efficienty, friendly and helpful. Although we were not at the villa during the mid-stay clean everything was perfect on our return and they had even taken the re--cycling which we were intending to deal with later in the day. Many thanks and we look forward to returning next year.

29 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super company to deal with

Super company to deal with would not hesitate to book again great villa (villa Rebecca) towels changed every third day and fresh bed linen after 7 days nice welcome pack inc bottle wine 🍷 they also loaned us 2 pool towels as we only took hand luggage thanks guys !

22 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

Well what can I say, me and the wife stayed in Casa Aloe Vera earlier this year. The villa cleaning was brilliant, and although we had a calima the first couple of days, the pool cleaner came to clean the sand out the pool left behind from the calima. Which I thought was a great service.

The staff were very friendly and extremely helpful, will be staying with them again very soon!

19 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Company

Good Company,

Overall services have been fantastic, cleaning quality is amazing and any maintenance issues found are dealt with as quickly as possible.

I personally have found the level of service to be above and beyond.

19 de octubre de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Casa Innismore September 21 - 28 - 2017

Inside the villa was clean and well equipped , outdoors poolside however a parasol base was badly rust corroded and unusable I reported this to Elite Villa Management via a personal visit to there office and explained the problem face to face on the 2nd day of our stay, 5 days later and the last day of our stay a gentleman turned up at the villa with a new base and took the unusable base away, in the intervening period between reporting the problem and the problem being resolved the was no contact from Elite Villa Management , it would have been nice if they had shown some concern and kept us informed

14 de octubre de 2017
Opinión espontánea
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Respuesta de Elite Villa Management

Thank you very much for your comments,

We do not own this villa and when you reported the issues we let the owner know straight away. The owners informed us that you were in contact with them.

We can't buy or change items in a villa without permissions from the owners and as such we did not replace the item straight away.

We did not keep you informed as you were in direct contact with the owner who was dealing with this.

We am glad you found the villa clean, as this is our responsibility.

I am sorry that we did not change the parasol base quickly enough for you, but as I have said we did it when we were told to.

If you do come back to stay at this villa in the future please bear in mind that any non emergency maintenance issues that you may have will first need permission from the owners before we can act.

Kind regards,


David.

Valorada con 5 estrellas sobre 5

We stayed at Casa Clara in Playa Blanca …

We stayed at Casa Clara in Playa Blanca for 11 nights in April.Firstly, what a great villa ! Well equipped,heated pool and a full Sky package including Sports for when you just want to chill out on the very comfy sofa.
Suzanne,Dave and the team looked after us wonderfully.Nothing was too much trouble.They even booked us a cab for the return trip to the airport which arrived on the dot and took all the hassle out of guessing if it would turn up at all !
Would recommend both the Villa and all at Elite Villa Management.
Thanks,
John & Angie

27 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

what would have done without them.

What ever we have needed doing they have always gone on and above our expectations.
They are always helpful ,professional and friendly.
We would recommend them to all who need villa management, you can have peace of mind at all time.

5 de enero de 2017
Opinión espontánea

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