The service was truly thoughtful and went above and beyond by attending to the property even without a scheduled appointment. They understood the tenant's anxiety and made sure everything was safe, wh... Ver más
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Consulta las opiniones de los clientes
I took out a policy with PlusHeat today for the first time. I chose the Landlord Premium Cover and Kyle was excellent in helping answer all my queries in relation to the policy. The quote given was c... Ver más
Boiler service is due for this soring. I called Plus Heat to book the service- within 10 minutes Valery, of customer services picked up the phone. Valery was very good and courteous- she explained ev... Ver más
So helpful and polite and always fast response to calls. Made the job of house admin so much easier. The customer service this morning was spot on As always and all information given and reassured... Ver más
Información sobre la empresa
- Servicio técnico de calefacción y calderas
- Mantenimiento de viviendas
- Compañía de administración de propiedades
Escrito por la empresa
Supplying home emergency cover & call out services throughout the UK. Our technically trained support team are on hand 24/7 to provide unrivalled service when you need us most. Avoid expensive repair costs with affordable tailored cover; our home emergency cover protects your family (and your wallet) when things go wrong. Alternatively, visit our website to report a one-off repair should you not require a subscription plan.
24-Hour Response Time Guarantee
Have an engineer on site within 24-hours of reporting your issue
Report your issue to us online or via our 24/7 emergency helpline and have one of our trusted engineers on site in under 24-hours.
Información de contacto
27 Old Gloucester Street, WC1N 3AX, London, Reino Unido
- 0808 164 2892
- info@plusheat.co.uk
- www.plusheat.co.uk
4,6
Excelente
15 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Did an excellent job
18 de abril de 2026
Chloe served her purpose and dealt with…
Chloe served her purpose and dealt with my boiler insurance proffesionally and adequately with a discount for my friend whome I referred
Thankyou
16 de abril de 2026
Company doesn't pay their bills
Company doesn't pay their bills. They have owned my company money since July 2025. Have been chased repeatedly every time with the promise of immediate payment and nothing
17 de abril de 2026
Opinión espontánea
Respuesta de PlusHeat
Hi Blair,
Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and the frustration you felt.
I would really like the opportunity to look into this in more detail for you. If you could kindly provide us with your policy details (such as your property address, or job number), we will be able to review your case fully and see what more we can do to assist.
Please get in touch with us directly via support@plusheat.co.uk or on 0808 164 2892, and I will make sure your case is personally reviewed.
Kind regards,
Sean
Plus Heat Team
Engineer arrived on time and performed…
Engineer arrived on time and performed the boiler service in an efficient and timely manner.
Very professional, polite and courteous.
8 de abril de 2026
Opinión espontánea
Our appointment was missed had to wait…
Our appointment was missed had to wait until next day.
17 de abril de 2026
Boiler Service
PlusHeat were efficient, keen to be of help and employed a good gas contractor to service our Boiler
14 de abril de 2026
Great service was very considerate…
The service was truly thoughtful and went above and beyond by attending to the property even without a scheduled appointment. They understood the tenant's anxiety and made sure everything was safe, which is so reassuring. Thank you so much for your wonderful care!
17 de abril de 2026
The guy turned up on time
The guy turned up on time and took photos before and afterwards of the blocked sink. He was very polite, friendly and efficient.
Job done in about 15 minutes
17 de abril de 2026
The engineer was informative about the…
The engineer was informative about the issue and explained what needed to be done to fix it. It was fixed with care and we are now back up and running again. Thank you to the engineer.
17 de abril de 2026
Great experience
I chose to use the text message service and found this an excellent experience very user friendly, the operator communicated in a professional and friendly manner,all was booked and done in a matter of minutes.
17 de abril de 2026
Incorrect information in email sent by Plus Heat.
We had a problem with the company where they sent out an email where the information was clearly incorrect, Once I had connected the company their mistake was admitted and the agent I dealt with said that it would be corrected. Not acceptable, but at least the agent dealt with it efficiently.
17 de abril de 2026
Respuesta de PlusHeat
Hi Sadaqat,
Thank you for your feedback.
We note your comments regarding hidden charges and your overall experience. We would like to confirm that we have previously provided assistance in relation to your issue and communicated the available options in line with your service agreement.
If you require any further assistance or wish to discuss this matter further, please do not hesitate to contact us on 0808 164 2892 or email support@plusheat.co.uk
Kind regards,
Sean
PlusHeat Team
Boiler service
Received a courtesy phone call with ETA
Boiler serviced professionally , no issues at all
17 de abril de 2026
Quick and easy
James on customer success helped me book in my boiler service quickly with no issues.
17 de abril de 2026
assured us that a boiler service person…
assured us that a boiler service person was only 10 or so minutes away.
17 de abril de 2026
Helpful support from Chloe
Helpful support from Chloe. Company seems to offer what we need at a competitive price
17 de abril de 2026
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