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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Over 11 years of work relationship and 11 assignments, Polilingua has been among the top few outsourcers that I love to be at their service.

Valorada con 5 estrellas sobre 5

In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email commu... Ver más

Valorada con 5 estrellas sobre 5

Ho avuto modo di collaborare con l'azienda nella traduzione del testo di laurea in inglese e russo per la successiva pubblicazione. L'esperienza e stata di alto livello, ho avuto modo di usufruire anc... Ver más

Valorada con 3 estrellas sobre 5

Payment late by 1 month (and counting) after invoice generation. Very slow/ non-existent responses by the PM and he doesn't direct you to anyone that can help chase the issue. P/s: after I emailed t... Ver más

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Información sobre la empresa

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Escrito por la empresa

PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.


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4,5

Excelente

TrustScore: 4.5 sobre 5

130 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Non-payment despite confirmed work

I worked with PoliLingua Limited on a transcription project and delivered the assigned files according to the provided guidelines. After delivery, their own Project Manager confirmed that the work (corresponding to USD 125) was reviewed and considered correct. However, the company is refusing to pay this amount, stating that their end client did not accept the full delivery. They are attempting to link payment to client acceptance and are requesting unpaid rework instead. To be clear, I was contracted directly by PoliLingua, not their end client, and no “pay only if client pays” terms were agreed in advance. Despite multiple follow-ups, the confirmed amount remains unpaid.
I recommend that freelancers clarify payment terms very carefully before working with this company.

8 de diciembre de 2025
Opinión espontánea
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Respuesta de PoliLingua

While the details provided in your review do not allow us to pinpoint your specific identity or the exact project with absolute certainty, we believe you are referring to a project involving our client, Defined.AI. This is currently the only significant project experiencing a payment dispute.
At this time, Defined.AI is claiming that the work provided was subpar. Consequently, they are currently refusing to issue payment for the project.

To protect the interests of all parties involved, we have engaged legal counsel to investigate the validity of these claims and to seek a formal resolution.

Because this dispute is under active legal review, we are unfortunately unable to proceed with any payments for PO 2209255 until the matter is legally resolved.

We understand that this is an incredibly frustrating situation. We encourage you to reach out to Defined.AI directly through the official communication channels listed on their website. Doing so will allow you to verify the current status of their claim and the nature of their refusal to pay.

Please be assured that we are doing everything in our power to reach a swift conclusion. We value our relationship with our freelance partners and will notify you immediately once there is a concrete outcome from the legal proceedings.

We appreciate your professional understanding as we navigate this complex process.

Valorada con 5 estrellas sobre 5

I worked with PoliLingua as a…

I worked with PoliLingua as a translator from English to Kirundi. I really appreciate their professionalism and the payment on time. PoliLingua is the Translation Agency I can recommend to other clients who need well-done jobs.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a very positive experience…

I had a very positive experience working with PoliLingua on a French ↔ Kinyarwanda over-the-phone interpretation assignment. The communication throughout the process was clear, timely, and professional. The project details were well organized, and expectations were clearly outlined from the beginning.

The team was supportive and responsive, making the collaboration smooth and efficient. I also appreciated the prompt payment, which reflects their reliability and respect for linguists’ work.

Overall, PoliLingua is a trustworthy and professional agency, and I would be happy to collaborate with them again in the future. I highly recommend them to fellow translators and interpreters.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very nice first experience with…

Very nice first experience with Polilingua: I carried out a certified translation from German into French. The instructions and communication were clear, and the project manager was friendly and responsive. I received payment on time. I would be delighted to work with them again.

27 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Poli Lingua was great to work with

Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy to use. I would gladly recommend working with them.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trustworthy company

Polilingua PMs have been good professionals, and the company has been trustworthy and stable over the last many years that we have been cooperating.

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I completed a Turkish transcription…

I completed a Turkish transcription project with Polilingua. The communication was clear, the guidelines were well-structured, and the project management process was smooth and professional. Payment was processed on time as agreed.

Overall, it was a positive collaboration experience, and I would be happy to work with Polilingua again in the future.

1 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nasty Neevo Nightmare

A proofreading project was offered in a mass email at the derisory rate of $6 USD last year. Is this now the norm for LSPs to have to endure and be grateful for? This week, Neevo audio transcription is cancelled after two days. Having researched Neevo on the internet, over the years they have become notorious non-payers and finding excuses for not making payment. Transcription correction task remuneration prior to cancellation: $10 USD per 60 audio minutes. I know of at least one other transcriber colleague who has been subject to similar treatment.

11 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unpaid work

35 hour project completed, never paid. Not even an acknowledgment of receipt of the work from the project manager. Email interaction in the lead up to the deadline was shockingly rude and unprofessional. I hope PoliLingua’s clients know that this agency operates illegally by stealing the work of freelances whom they then do not pay.

14 de octubre de 2025
Opinión espontánea
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Respuesta de PoliLingua

Dear Sara,

Thank you for bringing this to our attention. We take allegations regarding non-payment and unprofessional conduct very seriously, as they do not reflect our standard operating procedures.

We have attempted to reach out to you via Trustpilot messaging system to gather more details and resolve this matter, but we have not yet received a response. We would like to investigate your specific project and the communication you mentioned immediately.

Please contact us by email with your project details. We are committed to ensuring all collaborators are treated fairly and paid for their work once the project terms are verified.

Valorada con 5 estrellas sobre 5

great working experience

I have been working with PoliLingua as a translator for a few years now. Their Project Managers offer a friendly environment and efficient communication, as well as smooth payments through their own invoicing system. It was really a pleasure working with PoliLingua and I am looking forward to further successful collaboration.

17 de diciembre de 2025
Opinión espontánea

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