PostcardManiaOpiniones 

327
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'd like to mention the great service provided by Hannah Sweeney. She has been an angle helping this technology limited person--myself. She always answers my questions with solid answers and always... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

First two mailings had much frustrations. Poor communication, lack of follow thru , misleading postage quotes, poor attention to detail on creating mail piece. Third mailing was so much b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The PostcardMania team is full of rockstars! I've had an incredible experience working with them. They always deliver, are extremely responsive, and really know the industry I'm working in. They've he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m a Block Watch Captain for my condominium community of 502 households, with approximately 1,500 to 1,800 people. We’ve experienced an increase in criminal and suspicious activity, so I started a Fa... Ver más

Información sobre la empresa

  1. Agencia de marketing

Escrito por la empresa

Join 81,767 Businesses & Plan your direct mail marketing campaign FREE. PostcardMania designs, prints and mails postcard mailers for advertising


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

327 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

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(327)

70 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I spent hours listening carefully to…

I spent hours listening carefully to make sure all recommendations by postcard mania were lined up from selecting a mailing list to design and follow up. The only thing that happened was I lost thousands of dollars without a single client coming through. They said sorry we can't guarantee results that was their very sophisticated reply. They make promises of a glorious outcome and then nothing. Simply nothing for thousands of dollars.

My reply to post Postcard Mania's reply

I spent more than 12 K of which almost 2700 plus was the first mailing ( I CAN PROVIDE EXACT NUMBERS ) I paid thousands for the list to be marketed monthly so the monthly digital marketing was being done every month. This digital or internet monthly advertising was part of a package called Everywhere Small Business the mailing of postcards to the same list was done once as you mentioned however since we made no money at all and had no one show up in a very high traffic city in the washington dc metro area it would be foolish to continue to spend thousands. No one in the right mind will keep doing the same thing to get the same results.

Now we know you can't guarantee results but you should have safety features to protect your client it should never be legal nor ethical to expect someone to spend more than 12 K and not have a single client that is very strange and it doesn't come across as honest.

Dr Mazhari

14 de abril de 2024
Opinión espontánea
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Respuesta de PostcardMania

Hi Morjan- You purchased a campaign that included 3 mailings to the same list but stopped the campaign after only one mailing was completed. Repetition and consistency is a vital element to any marketing effort so that is the likely cause for not getting seeing an ROI. You are correct, we can't guarantee results and our Marketing Consultants are trained thoroughly to never make promises since many factors are outside of our control (such as current demand or local competition). We strongly encourage you to continue mailing and can help with whatever you need to get back on track.

Valorada con 1 estrellas sobre 5

Will not stop calling!

Will not stop calling!! It is every single day!!! I was taking time to think about purchasing from them, but this tactic has completely turned me off.

10 de enero de 2025
Opinión espontánea
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Respuesta de PostcardMania

I'm very sorry to hear this and will make sure you are not contacted by PostcardMania moving forward.

Valorada con 5 estrellas sobre 5

PostcardMania is the best

PostcardMania is the best. Angel B and others usually help me. They are super nice, very helpful and supportive. I recommend PostcardMania to every small businesses to scale up and grow their businesses.

3 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a very disappointing experience…

I had a very disappointing experience with Postcard Mania. They guarantee a 90% delivery rate, but in my case, only 30% of the postcards reached valid addresses—70% were returned as undeliverable. I sent back 700 undeliverable postcards in one batch via FedEx, as instructed by Postcard Mania, but after months of persistent follow-up, I finally received some feedback. Unfortunately, I was never informed about the process for returning other batches. The returned cards were sent to fake or invalid addresses, including empty houses and non-existent locations.

I’m glad I chose to have the cards sent back to me instead of directly to them, as I would have never known how many were sent to incorrect addresses. Despite providing photographic proof and detailed documentation, Postcard Mania has yet to resolve this issue. Their process of returning cards via FedEx seems designed to delay, as it took them 3 weeks to arrange a FedEx pickup and another 8 weeks to confirm the number of returned cards—potentially to exceed the 60-day dispute window with credit card companies. Even though my campaign has ended, I am still receiving returned postcards via USPS, further proving that many of the addresses used were not real.

If you’re considering Postcard Mania, be aware that their promises may not align with the results. They failed to deliver what I paid for, and their customer service was slow and ineffective. I strongly advise against trusting that they will make things right.

28 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Postcard Mania is the BEST in the business!

Postcard Mania has the best in the business for marketing! Each person you work with puts your marketing needs as first priority. They do an amazing job with the designs, their suggestions and are very efficient at getting your campaign finished. I've gain a lot of new customers thanks to Postcard Mania!

7 de agosto de 2024
Opinión espontánea
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Respuesta de PostcardMania

Thank you for the wonderful review! We appreciate the kind words and we look forward to continuing our business relationship!

Valorada con 1 estrellas sobre 5

Terrible company to work with

Terrible company to work with. After spending a lot of money on mailings and receiving zero return on investment. I told them several times awhile ago I did not wish to waste more money on mailings and was done. Today 7/6/24 I saw an unathorized charge on my bank account for $750 and have no understanding of how and why they would charge me without my knowledge and after told them I was done. I wish I had never given them money or time of day. Terrible experience.

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brianna is in constant contact with…

Brianna is in constant contact with every step of our campaign. Appreciate all of her professionalism, communication and suggestions. Great job Brianna!
Laurie - KPD Labs

2 de julio de 2024
Opinión espontánea
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Respuesta de PostcardMania

Thank you for the wonderful review! We appreciate the kind words and I will be sure to let Brianna, your Campaign Coordinator, know about this!

Valorada con 1 estrellas sobre 5

Spent $6000 on a marketing campaign…

Spent $6000 on a marketing campaign with PCM on their ''everywhere small business'' and received zero leads. When i say zero leads, i mean exactly zero. I wonder if they even mailed out the postcards, Don't see how else they could have messed up this bad.

8 de marzo de 2024
Opinión espontánea
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Respuesta de PostcardMania

Hi Kelly, your cards were mailed per your specified mailing schedule which is confirmed by the USPS mail tracking report found in your MyPostcardMania portal. Also in your portal are the results of your online marketing showing almost 200k ad displays and 2,500 clicks to your website. After you left us your first negative review in April, someone from our Quality Control team reached out to address these concerns but it looks like you refused this help. Again, we're very sorry if these efforts didn't produce an ROI but the campaign did perform the important task of increasing your exposure to a targeted demographic. We would have loved the opportunity to help so it's unfortunate we couldn't work things out.

Valorada con 5 estrellas sobre 5

Great experience for over 1 year!

I have had a wonderful experience using postcard mania for over 1 year. Nicole Kendall is always super helpful and keeps me on track with my mailings! I would highly recommend them if you are looking for an effective mailing campaign!

13 de junio de 2024
Opinión espontánea
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Respuesta de PostcardMania

Thanks for the 5-Stars!!

Valorada con 4 estrellas sobre 5

Great customer service

Andi Belau is our campaign coordinator and she has been nothing but helpful! The designers did not get my vision for the postcard at all and did not use anything I provided for the first round of proofs. It looked so generic and did not fit what our company was looking for. Andi and I had a great phone call and she passed on all of my concerns as well as edits to the designer and was able to get the new design to me very quickly - and it was pretty much perfect. Josh Irish is the marketing consultant I've been working with and he's been great as well. He never put any pressure on us to purchase more than what we are looking for and he always had good suggestions on how to move forward in our campaign. Both Andi and Josh have been very communicative and helpful along the way. I've had a lot of questions and concerns and they've always helped. My only complaint is that the designers clearly don't read the full questionnaire and don't seem to care about what the customer wants.

22 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service was exceptional

The service was exceptional, and the process was very easy. They created a great marketing campaign specific to our industry and it has been painless. And, cost effective.

19 de abril de 2024
Opinión espontánea
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Respuesta de PostcardMania

Thanks for the 5-Stars!!

Valorada con 1 estrellas sobre 5

Horrible experience

Horrible experience. The postcard they designed for me wasn't even relevant to my business it was sooo bad. I ended up getting a refund and I will be using another company. They do NOT care about the customer. Don't waste your money. DERROGATORY treatment apparently is the same as calling staff out on the shoddy work I paid for. I am ALWAYS professional. Sorry not sorry.

27 de marzo de 2024
Opinión espontánea
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Respuesta de PostcardMania

Hi There - It's unfortunate we couldn't work things out with professionalism and civility. Your order was canceled and account closed due to the offensive comments you made towards our staff. We work hard to ensure the happiness and success of all our clients but draw the line at abusive and derogatory treatment. You have been fully refunded for your order.

Valorada con 5 estrellas sobre 5

Orlando deserves a raise

Orlando deserves a raise. It's nice when you are talking to someone who is good at their job but also likes their job. Oralndo was so informative, helpful and charming. I got off the phone knowing exactly what your company could do for us and the exact price it was going to cost. I have worked with so many companies who give ballpark prices and dangle you around but that is not how I felt today. Give this man a raise

27 de marzo de 2024
Opinión espontánea
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Respuesta de PostcardMania

Thank you for the wonderful review! We appreciate this kind feedback and I will be sure to let your Marketing Consultant, Orlando, know how well he did at making your experience that much better! We look forward to continuing our business relationship!

Valorada con 5 estrellas sobre 5

5 stars for Nicole at Postcard Mania

Postcard Mania and our VIP Campaign Coordinator, Nicole Kendall have been fabulous to work with for our direct mail needs. She is quick to respond, helps ensure that they have everything they need from design to updated mailing lists and keeps me updated every step of the way. Thanks for taking great care of us, Nicole!

27 de febrero de 2024
Opinión espontánea
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Respuesta de PostcardMania

Thank you so much for the amazing review! I will be sure to let your Campaign Coordinator, Nicole, know about your kind words! We wish you the best ROI!

Valorada con 1 estrellas sobre 5

No Refund Policy

I was offered a service which at the time sounded great. I paid for the service however later discovered the service was not what I wanted. I asked for a refund. The would not refund all my money. They did nothing but collect my fund. Be very careful when signing up for anything with Rock or Postcard.

21 de diciembre de 2023
Opinión espontánea
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Respuesta de PostcardMania

Hi Troy, as discussed previously, you were fully refunded for all undelivered services in your account. I am sorry we were unable to find an amicable way to handle this.

Valorada con 1 estrellas sobre 5

Bait & Switch after you pay, they send out small cards!!

Do it yourself since they probably will do a bait and switch after you pay!! The salesman sold me jumbo postcards and they tricked me with the small ones mailed so the design was totally ridiculous since so much information was crammed onto that tiny pc! They won't give me a refund or do it over but instead want me to pay more , over $1,000 was paid for 1,000 worthless cards so since the design (which on the design was clearly on LARGE cards but they removed from the back office!!! ) printing was paid in April 2023 since I had to go back and forth with the design I originally made & sent them -- and then November 2023 the postage paid so they scammed me out of over $1,000 for worthless nothing and bad impression. The "salesman" only kept trying to upsell me or sell me more and then criticized my website to try to get me to pay them $400 for them to make one! That Postcardmania only wants me to SPEND MORE MONEY!!!! They flat out did a bait and switch back in April 2023, they were jumbo postcards and all the design back and forth for so many months were done in a JUMBO SIZE! When finally they did the design like was wanted, the postage had to be paid over $300 so yes APPROVED the design but it was for JUMBO NOT THE SMALL LITTLE SIZE where the design looked totally ridiculous since text and images were so small! They just need to do it all over in the jumbo size and by the way, there has been daily postcards returned for bad addresses! You want to waste $1,000 plus and 7 months of your life, then pay them but if you want it done right and honest, use some other company or do it yourself through Canva or some other! We are filing complaints to the FTC and Florida AG now and will be doing more until either it is all replaced w/ correct size or a 100% refund is done! Check out complaints on:
(Just google: postcardmania reviews like many on BBB) many say same as me, bad list, bad design, won't refund, continual upsell and just trying to get more and more money out of you, so this is why the FBI is going to be contacted because it is extortion. Sent out total useless and such embarrassing small postcards that was just a waste of so much money and time! These are bad, greedy owners!

4 de noviembre de 2023
Opinión espontánea
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Respuesta de PostcardMania

Hi Terry, although we had no contact with you, we are aware of what business you are posting this on behalf of. Barbara was only sent quotes for a 4.25x6 postcards and the size was listed on the Order Confirmation, Design Approvals and Mailing Approval. We take great measures to ensure transparance with all our clients and when this misunderstanding was brought to our attention; we quickly confirmed this campaign was no exception. Despite these findings and your threats of FBI involvemnt and acusations of fraud, we still attempted to defuse this by offering to heavily discount additional products. We are sorry you feel the need to continue to threaten our business, but we wish you the best on future marketing endeavors.

Valorada con 5 estrellas sobre 5

PostcardMania is a dialed in company

PostcardMania is a dialed in company. They know what they do and they do it well. It's been great working with Catherine, Rhianna, Taylor and others! If you're going the post card you've found your source!

20 de noviembre de 2023
Opinión espontánea
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Respuesta de PostcardMania

Thank you for the amazing review! I will be sure to let your Marketing Team know about your kind words! We wish you the best ROI!

Valorada con 1 estrellas sobre 5

Horrible experience

Horrible experience, dealing with Dawn, about receiving damaged merchandise, was a nightmare, she refused to send a replacement, or credit my account,(OUTRAGEOUS)!
Would not recommend buying from them!
Avoid at all cost, buyer BEWARE!

13 de septiembre de 2023
Opinión espontánea
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Respuesta de PostcardMania

We were unable to locate an account for you. We also do not have anyone named Dawn working here. Please call us at 1-800-628-1804 and ask to speak to the Quality Control Department. We definitely want to help make things right!

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