One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... Ver más
La empresa ha respondido
Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!
La empresa ha respondido
Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de mobiliario para oficinas
- Tienda de suministros para oficinas
- Servicio de reparación de equipos de oficina
- Proveedor de equipos de oficina
- Servicio de renovación de oficinas
Sobre Posturite
Escrito por la empresa
Services and resources
|
|
|
|
|
|
|
Shop by category
|
|
|
|
|
|
|
For your home
|
At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Información de contacto
The Mill, Station Road, BN26 6SZ, Berwick, Reino Unido
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4,5
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Posturite
Good afternoon,
Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.
Kind regards,
Rebecca
Respuesta de Posturite
Good afternoon Leon,
Thank you for taking the time to leave us a review. We look forward to helping you again in the future.
Kind regards,
Rebecca
The assessment was very professional…
The assessment was very professional and the assessor listened and observed to ensure the right equipment was purchased. I felt the service was first rate and very customer focuesed.
9 de junio de 2026
Respuesta de Posturite
Good afternoon Robert,
Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.
Kind regards,
Rebecca
Amazing keyboard. Great company to buy from
Very easy and smooth process to make the order. Great comms, kept informed of each stage of the order from purchase to shipping to delivery.
Amazing product, the keyboard is lightweight, functional and user friendly.
2 de junio de 2026
Respuesta de Posturite
Good afternoon Robert,
We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.
Kind regards,
Rebecca
Item was delivered in good time
Item was delivered in good time. I'm hoping it last longer than the last one of these keyboards though, as that one broke after less than 3 months
3 de junio de 2026
Respuesta de Posturite
Good Morning, Thank you for taking the time to leave us a review. We appreciate your feedback on the delivery and are sorry to hear of your experience with your previous keyboard. We hope this new keyboard meets and or exceeds you expectations! Should you come to experience any issues with your keyboard, please do contact our customer service team at support@posturite.co.uk and one of my colleagues will be happy to assist you accordingly. Kind regards, Samuel
Efficient, Friendly & Professional!
Posturite were very efficient and professional throughout. I found their advice and recommendations very helpful and the delivery of equipment seamless. Thank you.
1 de junio de 2026
Respuesta de Posturite
Good afternoon Kerry,
Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.
Kind regards,
Rebecca
Respuesta de Posturite
Good afternoon,
Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.
Kind regards,
Rebecca
It's been moths, and I don't have my chair yet
Very poor communication and terrible service. I paid for and ordered a chair from Posturide back in March 2026. After much nagging, they delivered a defective chair at the end of April 2026. I am still waiting for an update on a functioning chair...
4 de junio de 2026
Respuesta de Posturite
Good Afternoon, Thank you for taking the time to leave us a review. Please be advised, whilst investigating this internally with my colleague in the warranties team, it appears that there has been a warranty issued and this is being worked proactively by our warranties team accordingly. We will ensure we get this matter resolved as quickly as possible for you. If you require further assistance/updates regarding this, please contact our warranties team under warranties@posturite.co.uk and my colleague will be happy to assist you. Kind regards, Samuel
Respuesta de Posturite
Good afternoon Maheshwari,
Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.
Kind regards,
Rebeca
Not happy with the delivery of the item…
Not happy with the delivery of the item as the delivery company left it outside my property behid the waste bin and have not notified me of the item delivery. I found it couple of days later when I went to remove the waste bin, by the time the item got wet.
3 de junio de 2026
Respuesta de Posturite
Good Morning Jijoy, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your delivery and the condition of your ordered goods. If the ordered goods appear faulty due to the condition upon which you discovered your delivery please contact our warranties team under Warranties@posturite.co.uk, and one of my colleagues will be happy to assist you accordingly. Kind regards, Samuel
Delivery was made
Delivery was made. I have implemented the changes suggested on the call, it too early to see if they make a difference.
4 de junio de 2026
Respuesta de Posturite
Good afternoon Jas,
Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
very help full
very help full, easy to order, great communication,
very fast delivery
4 de junio de 2026
Respuesta de Posturite
Good afternoon Leanne,
Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.
Kind regards,
Rebecca
Respuesta de Posturite
Good afternoon Kalliopi,
Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.
Kind regards,
Rebecca
Respuesta de Posturite
Good afternoon Maxine,
Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.
Kind regards,
Rebecca
Really fast delivery and great product
Really fast delivery and great product. Does exactly what you said it would, brilliant.
4 de junio de 2026
Respuesta de Posturite
Good afternoon Michael,
Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.
Kind regards,
Rebecca
Respuesta de Posturite
Good afternoon Naylha,
Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.
Kind regards,
Rebecca
This product is not as good as…
This product is not as good as Logitech. An annoying "malfunctioned" message appears every three minutes, which makes it very frustrating to use. To get it working again, I have to unplug it and plug it back in, but the error returns within three to five minutes. This happens even though the software and drivers are fully up to date. I would rather choose Logitech, as it has never let me down.
1 de abril de 2026
Opinión espontánea
Very professional, quality service and excellent products
Very professional, friendly, and polite service. I was genuinely amazed by the quality of the service provided.
I am also extremely impressed with my purchase. The ergonomic chair is so comfortable and offers so many useful functions, allowing me to personalise the seating experience and adjust positions to suit my needs.
I can’t recommend them highly enough.
4 de junio de 2026
Respuesta de Posturite
Good morning. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
quick and easy !
4 de junio de 2026
Respuesta de Posturite
Good morning Hayley. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.
I had a very disappointing experience…
I had a very disappointing experience with Posturite. My desk was eventually delivered on the fifth attempt, and there were several points where I genuinely doubted it would ever arrive.
A lot of emails and phone calls were needed just to try and get updates or move things forward regarding the delivery, which shouldn’t have been necessary. The whole process felt disorganised and frustrating.
The delay was especially disappointing given the nature of the product. It’s quite ironic that a desk designed to improve posture and reduce back pain ended up doing the opposite — being without it for over three weeks actually caused discomfort and issues I was trying to avoid.
That said, when Pipa and Sussie became involved, things did start to progress more quickly, which I appreciated.
The installer, Gavin, was also great — professional, helpful, and a real positive in an otherwise poor experience.
However, the overall process was far too stressful and poorly managed. Reliable delivery and good communication should be standard, not something that requires constant chasing.
Unfortunately, based on my experience, I wouldn’t recommend it without significant improvements.
1 de junio de 2026
Respuesta de Posturite
Good Morning Amanda, Thank you for your feedback and we sincerely apologise for your experience. This has been raised with the relevant departments and we are actively working to improve this service for our customers to ensure a smoother journey and swifter resolution. We would like to assure you this is not typical of the service we strive to provide and thank you for bringing this to our attention. Should you require any further assistance or support in the interim please do not hesitate to contact me directly. Kind Regards Louise
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.