My first clean today - kept in touch via WhatsApp - received message for date of clean and was advised to log on from 8am to see what time they would arrive - doesn't give a time but you can see ho... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Just had my first clean and very pleased....Windows and frames cleaned very well.... Back Bedroom and Bathroom windows over Conservatory so impossible to clean using a ladder... this is the perfect so... Ver más
La empresa ha respondido
1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Ver más
La empresa ha respondido
Booked my first clean online through the booking system, Was messaged when my clean would be done time and date. Payment can be done online. Excellent service, Would highly recommend.
La empresa ha respondido
Información sobre la empresa
- Servicio de limpieza de ventanas
- también en la categoría
- Servicio de limpieza de canaletas
- Servicios de limpieza
- Servicios de limpieza doméstica
Sobre Preen & Clean
Escrito por la empresa
Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:
- Barnsley
- Blackburn
- Bolton
- Burnley
- Bury
- Bradford
- Castleford
- Dewsbury
- Doncaster
- Goole
- Halifax
- Harrogate
- Huddersfield
- Hull
- Keighley
- Leeds
- Manchester
- Oldham
- Pontefract
- Rochdale
- Rotherham
- Salford
- Selby
- Sheffield
- Wakefield
- Wetherby
- York
Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!
Nobody cleans better
Escrito por la empresa
- Professional
- Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
- Friendly
- We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
- Reliable
- You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
- Value
- Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.
Our services
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Información de contacto
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4,6
Excelente
3 mil opiniones
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The windows look great
The windows look great, and very happy. Thanks
27 de julio de 2026
Opinión espontánea
Respuesta de Preen & Clean
Hi Jacqui, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
What a difference!
I had my first wash with Preen & Clean last week, and was really impressed. My previous cleaner used a bucket and ladders, and I believe washed my windows with dirty water.
The difference with the hot water, and brushes used by Preen & Clean really made a massive difference. Leon, who did my windows, was very friendly. I am really pleased, and would highly recommend them.
I
23 de julio de 2026
Respuesta de Preen & Clean
Hi Mike, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
First clean and happy with results…
First clean and happy with results thanks
21 de julio de 2026
Opinión espontánea
Respuesta de Preen & Clean
Hi Paula, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
First hot wash window clean by Brian…
First hot wash window clean by Brian from Preen & Clean. Got regular updates before arrival. Knocked on the door to say Hello & to let us know he was about to start. Really nice & friendly. Washed all windows & doors. Did a great job. Highly recommend. Thank you 🤩
27 de julio de 2026
Opinión espontánea
Respuesta de Preen & Clean
Hi Tina, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Respuesta de Preen & Clean
Hi Mr David, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Had my windows cleaned last week by…
Had my windows cleaned last week by preen and clean
Nice to actually have them cleaned now
Thank you to Luke
I’ve booked regular 4weekly cleans
26 de julio de 2026
Respuesta de Preen & Clean
Hi Gail, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Absolutely abismal customer service
Absolutely abismal customer service. Failed to arrive, said unable to complete with no explanation. I’d already paid as I’ve used this company for 40+ cleans. But even though I have messaged and rang no one comes back to me. Reorganised another twice and still not turned up with no explanation. Never had a problem before but feel as though I’m banging my head against a brick wall.
22 de julio de 2026
Opinión espontánea
Respuesta de Preen & Clean
Hi Cheryl, we're very sorry to hear this as these are not the standards we strive for. Our team has checked our system but we’re unable to locate an account under the name or postcode provided.
We'd like to investigate this further, please could you provide any additional details (such as the fulll property address, full account holder name, teleaphone or email) so we can locate the correct record.
Alterinatevily, you can contact our customer service team on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com and we’ll be happy to help.
Kind regards, Preen & Clean
Just moved in and my windows and doors…
Just moved in and my windows and doors had been cleaned for what looked like years! Well now they are absolutely sparkling so thank you very much, nice efficient service and received an invoice and payment details almost instantly which is very helpful. Definitely recomment
21 de julio de 2026
Respuesta de Preen & Clean
Hi Gabrielle, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Great
Great, reliable service did a fantastic job, have struggled to get a reliable window cleaner would highly recommend. Young man who did the windows introduced himself was friendly and polite, very happy
21 de julio de 2026
Respuesta de Preen & Clean
Hi Jenny, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Had windows done by preen and clean
Had windows done by preen and clean. Very happy with result. Also so easy to arrange appointment.
20 de julio de 2026
Respuesta de Preen & Clean
Hi Miss Jaqueline, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Respuesta de Preen & Clean
Hi Sarah, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Excellent 5⭐️ service
Excellent 5⭐️, service demonstrated excellent communication throughout the process and ensured prompt service. I am very pleased, thank you ☺️
23 de julio de 2026
Respuesta de Preen & Clean
Hi Trudie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Windows are super clean and window…
Windows are super clean and window cleaner was friendly
23 de julio de 2026
Respuesta de Preen & Clean
Hi Helen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Respuesta de Preen & Clean
Hi Chelsea, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Luke was very friendly and…
Luke was very friendly and professional. I would appreciate if the Sils can be done properly as well. I would recommend and reuse services.
8 de julio de 2026
Opinión espontánea
Respuesta de Preen & Clean
Hi Farah, thank you for your feedback. We’re really pleased to hear that Luke was friendly and professional during your clean.
We’re sorry to hear the sills weren’t completed to the standard you expected. We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right.
We’ve passed your name over to our customer service team so they can look into this and help resolve the issue. If your account is registered under a different name, please get in touch with our team so we can locate your details and assist further.
Kind regards, Preen & Clean
First Clean Done
Since moving into my new home, never had our windows cleaned. Based on people reviews / price we decided to give the company a go. I had my first clean done, and was very happy with the result. The guy who came round was very professional. Would recommend to use.
17 de julio de 2026
Opinión espontánea
Respuesta de Preen & Clean
Hi Nabeela, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Respuesta de Preen & Clean
Hi Emily, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Disappointing
I was expecting a really good experience from Preen and Clean after all the stunning reviews but I’m afraid it hasn’t been great. I’ve had 4 cleans. The first clean was pretty good and communication channels reasonably efficient but trying to reorganise a visit with only a days notice last week was a nightmare. Recent cleans have left spider webs in some window corners and vertical lines of water spots on my windows. No response to email , WhatsApp not seen or responded to, telephone goes straight to answer machine though I did get a response to my phone message but too late to reorganise. Despite having managed to cancel my contract out of sheer frustration and request that the visit be cancelled, the agent still turned up to clean when I was on holiday and only half the number of windows to my house were accessible. Too much stress!
17 de julio de 2026
Opinión espontánea
Respuesta de Preen & Clean
Hi Gillian, We’re really sorry to hear that your experience didn’t meet expectations, especially after a positive first clean. That’s certainly not the standard we aim to deliver.
Looking into your account, we can see that two of your cleans were rescheduled, one due to access issues on the street and another due to a technician falling ill. Unfortunately, these situations are sometimes out of our control, but both cleans were successfully rearranged and completed, and we weren’t made aware of any issues with those cleans at the time.
We’re also sorry to hear about the difficulty you experienced when trying to get in touch. While our lines can be busy during the day, we do always return calls and we can see we attempted to call you back and requested further details via message, but didn’t receive a response.
In terms of the cleaning itself, we didn’t receive any reports regarding spider webs or spotting, and we would always encourage customers to let us know straight away so we can address any concerns promptly.
We sincerely apologise that the cancellation wasn’t processed correctly and that a technician attended while you were away, we understand how frustrating that must have been, and this should not have happened.
We’re really sorry things ended this way, but we would be more than happy to look into everything again and put things right if you’d consider giving us another chance. We wish you all the best for the future! Kind Regards, Preen & Clean
Excellent job
Excellent job, sparkling windows and frames/sills. Great communications. So easy and efficient. A+++
20 de julio de 2026
Respuesta de Preen & Clean
Hi Lisa, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I found these guys to be very…
I found these guys to be very professional and as promised all windows plus front and back door cleaned to a high standard and no streaks.I have a lot of window and found the price more than competitive and will continue to use this service going forward
Many thanks
20 de julio de 2026
Respuesta de Preen & Clean
Hi Mark, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
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