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Preen & Clean Opiniones 

2900
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booked my first clean online through the booking system, Was messaged when my clean would be done time and date. Payment can be done online. Excellent service, Would highly recommend.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From first booking, to first clean was so quick and with great communication. Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very hi... Ver más

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Valorada con 4 estrellas sobre 5

1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the second time I am using Preen & Clean service as we recently moved to a new house. These guys are fantastic. They are on time, spot on, polite and trustworthy to treat your house as their o... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de limpieza de ventanas
  2. también en la categoría
  3. Servicio de limpieza de canaletas
  4. Servicios de limpieza
  5. Servicios de limpieza doméstica

Sobre Preen & Clean

Escrito por la empresa

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Escrito por la empresa

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2900)

560 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First clean today

Ciaran was really polite and did a fabulous job of cleaning our windows.

I love the app method of payment.

Woukd definitely recommend .

31 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Joonie, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Lovely

Lovely, polite guy. Job well done. Big thank you

30 de agosto de 2026
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Respuesta de Preen & Clean

Hi Jon Jones, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Great service!

I chose this company after reading many excellent reviews online, and I wasn’t disappointed. They kept me informed of their arrival time and were extremely courteous and professional. They did a great job on my windows, I can highly recommend them.

14 de agosto de 2026
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Respuesta de Preen & Clean

Hi Julie, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 1 estrellas sobre 5

Signed up and waited weeks for an…

Signed up and waited weeks for an appointment. It was then scheduled for this afternoon, but no timescale given.
Needless to say no one turned up, what a surprise on a Friday of the bank holiday.
Tried to call a few times doesnt even let you queue just asks you to leave a message and no one called me back. Can't speak to a real person online just a bot.
I will not be rebooking just to be let down again.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Amy, we’re really sorry to hear about your experience. We completely understand how frustrating it is to wait for an appointment, only to feel like you’ve been left waiting without any communication, especially when you’ve tried to contact us for an update. We’d really like the opportunity to look into what happened here, as this isn’t the experience we want for our customers. We’ve passed your comments over to our Customer Care Team so they can investigate the missed appointment and the contact attempts you’ve made. If you’re happy to provide your name and postcode, we can make sure they’re looking into the correct account and can get back to you directly. Thanks Preen & Clean

Valorada con 2 estrellas sobre 5

Not efficient/professional

First of all we were not notified that they had arrived as he said he knocked on instead of ringing the bell. Upstairs window ledge still dirty after cleaning. In addition back windows could not be done as operative said that he couldn't take hose through garage and utility room to the back of house.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Jeanette, thanks for taking the time to explain what happened. We’re sorry to hear you weren’t happy with the service. Our operatives should make every reasonable effort to let customers know when they arrive, so we understand your frustration regarding the doorbell. In relation to the upstairs window ledge, this isn’t the standard we expect, and we’ve passed your comments to our Customer Care Team to look into. Regarding the rear windows, our operatives aren’t permitted to take hoses through properties, including garages and utility rooms, due to our insurance and health & safety requirements. We appreciate this may be frustrating, but these guidelines are in place to protect both our customers and our team. Our Customer Care Team will review the concerns raised and look into the visit further. Thanks, Preen & Clean

Valorada con 5 estrellas sobre 5

I can actually see out of my windows…

I can actually see out of my windows again! They are looking bright and clear after Chris cleaned them. Chris was professional and friendly with a smile and very polite. He didn't take long to clean them, considering they are all the small square panes but he took care and did a good job. I'm very pleased and a satisfied customer. I would highly recommend your service, it was easy to book online and I was kept informed by text and email when the windows would be cleaned. Happy customer!

28 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Carole, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Great job

Great company - kept me up to date about when coming and when job was completed. Really happy with the clean. Great value for money and highly recommend

25 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Tracey, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Would recommend

Took time to do a thorough job. The service is easy to use.

27 de agosto de 2026
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Respuesta de Preen & Clean

Hi Mr Mark Harrison, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

The clean was excellent

The clean was excellent. Very pleased with the service

27 de agosto de 2026
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Respuesta de Preen & Clean

Hi Joanna, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 1 estrellas sobre 5

Absolutely a joke of a company

Absolutely a joke of a company, endless texts of were coming in next few days.Next thing u know they moved dates again and again and again and again.
Ps.Prior to leaving this review I afew times queried , was told you'll get text 2morrow..not the case.

27 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Mohammed, Thanks for raising this. We’re sorry to hear about the repeated changes to your scheduled date. We’ve passed this over to our Customer Care Team, who are looking into what’s happened.

Unfortunately, issues outside of our control can sometimes affect schedules, and while we always aim to keep customers updated, we appreciate how frustrating repeated changes can be. We’re only human, and things don’t always go exactly to plan but we do want to understand what’s happened here and make sure it’s looked into properly. Kind Regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Leon from Preen & Clean did an…

Leon from Preen & Clean did an absolutely cracking job today — honestly, the best window clean I’ve had since using this company over the last 3 months! 👏🏼

He stayed longer than he probably should have and properly scrubbed the windows, going above and beyond to get them looking clean. My husband spoke to him beforehand and explained just how filthy they were, and Leon really took it on board and worked so hard to put things right.

I’ll be completely honest, I was giving Preen & Clean this clean as a last chance and it was going to determine whether I continued using them. Last month, the lads who cleaned the windows had to come back three times in one week because they were still filthy — and even after the third visit, they still weren’t properly clean, which was really disappointing.

But Leon has completely turned that around today. He’s saved Preen & Clean a customer, and I’m genuinely really impressed with the effort he put in. Sometimes it’s simply about taking pride in your work, and Leon definitely did that today.

Thank you, Leon! ⭐️⭐️⭐️⭐️⭐️

26 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Keeley, Thank you so much for such a brilliant review! It’s fantastic to hear that Leon went above and beyond and has completely turned things around for you. We’ll make sure he knows just how much his hard work and pride in his work has been appreciated.

We’ve also passed your lovely feedback on to Leon’s Area Manager so he can get the recognition he deserves.

We’re really pleased to have been given the chance to put things right and, most importantly, to have saved you as a customer. Thank you for giving us that last chance and for taking the time to share such detailed feedback. Thanks, Preen & Clean

Valorada con 5 estrellas sobre 5

My windows were fitted a couple of…

My windows were fitted a couple of months ago and were very dirty. You did a fantastic job on my windows. I highly recommend this company for any window cleaning. Thank you

26 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Victoria, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Windows

Bobby gave an excellent service and reasonably priced,

24 de agosto de 2026
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Respuesta de Preen & Clean

Hi Jason, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Always Preen Always Clean

This is the second time I am using Preen & Clean service as we recently moved to a new house. These guys are fantastic. They are on time, spot on, polite and trustworthy to treat your house as their own. Cleaning is thorough, the jobs promised are real tasks they remember every time even when somebody else is covering the area for their colleague. A great example of professional team and brilliant entrepreneurial business model with high quality and standards. Will not change.

20 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Payam, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Excellent service

So easy to book and very clear communication about when the visit would occur.
Speedy service and an excellent clean - very happy to be signing up for a regular service

17 de agosto de 2026
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Respuesta de Preen & Clean

Hi Haughton, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Kept me informed of date and time, as well as changes. Would highly recommend. Thank you.

21 de agosto de 2026
Opinión espontánea
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Respuesta de Preen & Clean

Hi Rebecca, thank you for your 5* review! Kind regards, Preen & Clean

Valorada con 5 estrellas sobre 5

The initial booking process was easy…

The initial booking process was easy amd the team turned up earlier than suggested. Brilliant process and service. Can't believe we haven't used Preen & Clean before! 🧼

23 de agosto de 2026
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Respuesta de Preen & Clean

Hi Michael, thank you for your 5* review! Kind regards, Preen & Clean

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