Preston Baker Opiniones 

819
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gemma Carter was extremely helpful to us at every stage. Whenever I had a question she got me an answer straight away or put me onto someone who could help. As buyers we were not technically her clien... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience with Preston Baker from start to finish on the sale of our property on our onward purchase. Our estate agent, Rachel Lansdell, was fantastic throughout! She helped us achieve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We sold our house with Preston Baker in November, after previously being disappointed with Manning Stainton. Andrew at Preston Baker was a breath of fresh air – proactive, strategic, and genuin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Please be aware of the current Preston Baker fee pricing strategy. At the valuation stage we were advised to make an initial (non-refundable) pre-payment to receive a reduction in their eventual fees.... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. Corredor hipotecario
  3. Agencia inmobiliaria
  4. Agencia de alquiler de inmuebles

Escrito por la empresa

Preston Baker Estate Agents - we're all about making moving home easier, and getting you the result you want. We work relentlessly to get the best outcome. When you sell with us you will only deal with one person throughout the process, and will be kept fully informed. We can also help you find your onward move, including homes not on the market. If you are thinking about selling, get in touch for a free property valuation, or book a free valuation here: https://prestonbaker.co.uk/book-valuation?utm_source=trustpilot&utm_medium=trustpilot&utm_campaign


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

819 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 25% de las opiniones negativas

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4,3

Todas las opiniones

(819)

31 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolute joke gives me 2 dates for…

Absolute joke gives me 2 dates for moving and doesn't accept responsibility go through review procedure done by fellow colleague result nothing to answer to see what ombudsman says if I'm still alive when they come to decision

15 de enero de 2024
Opinión espontánea
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Respuesta de Preston Baker

Dear Mr Eccleston,

We're sorry to hear how you feel about your experience with Preston Baker.

Whilst we completely understand the stress this process must have caused, as we have discussed at length throughout our thorough investigation of your complaint, we as the sales and marketing agent, do not confirm moving dates, it is your solicitor that confirms this. Unfortunately we were unable to release keys to you on the day you arrived with your furniture, as you had not legally exchanged contracts and therefore were not the legal owner. We have provided all evidence to the ombudsman and will await their ruling on the matter. In the meantime we wish you happiness in your new home.

Kind Regards

Tom Kirk
CEO

Valorada con 5 estrellas sobre 5

Such lovely people they can’t do enough…

Such lovely people they can’t do enough for you, pictures they take are outstanding and they always keep you up to date and explain things very clearly, estate agents fees are all about the same except with Preston baker you do get your money’s worth and more certainly no complaints from me

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We hired Preston Baker to handle our…

We hired Preston Baker to handle our house sale as they have an outstanding reputation and we can say without a doubt that they certainly lived up to that reputation.
One of the most difficult times in buying and selling a house is the final month when having to deal with solicitors, vendors and purchasers and Terri Burrows from Preston Baker, who was looking after us, definitely came through for us. Terri not only did what would be expected from an estate agent, but she even went the extra mile, and we can say without a doubt that our house sale and purchase would have taken much longer had it not been for Terri's efforts in the final week when some challenging situations and difficulties arose.
We cannot recommend Preston Baker highly enough and if you want an estate agent that delivers more than what it promises then this is the estate agent for you.
Rob & Margaret
Doncaster

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gemma Carter of Preston Baker is the best estate agent in North Leeds

We have worked with many many estate agents over the years. Gemma Carter of Preston Baker is head and shoulders above any of them. She recently successfully negotiated a very complex deal that incorporated two leases to be negotiated as well as the sale and she achieved it all within the target date. If you want to achieve the best price for your property and have confidence in a professional engagement and getting a deal over the line you are in a very safe pair of hands with Gemma Carter.

28 de junio de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks for your review, and it's great to hear how pleased with Gemma's service you are.

Valorada con 5 estrellas sobre 5

i highly recommend Gemma Carter

i highly recommend Gemma Carter . Throughout our purchase Gemma was patient and extremely helpful and greatly assisted the transaction

9 de julio de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks so much for your review Simon; it is much appreciated. We are very happy to hear how pleased you are with the service provided to you by Gemma.

Valorada con 5 estrellas sobre 5

Highly recommended

We recently sold our house through Preston Baker, and we couldn’t be happier with their service. After a less-than-ideal experience with another estate agent in Leeds, we switched to Preston. Jess, our main contact, was brilliant from start to finish. She was incredibly responsive, keeping us updated after every viewing. Her dedication and hard work helped in getting our house sold. Highly recommended! 👏🏡”

13 de junio de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks for your review Samuel. We really appreciate you taking the time to write it, and are delighted to hear how pleased you are with the service provided to you by Preston Baker and Jess.

Valorada con 5 estrellas sobre 5

A refreshingly good agent

Not used these to sell a property, but having looked for a property over the last few months I’ve dealt with more than a few estate agents 🙄 So, how refreshing to deal with Preston Baker, efficient, knowledgeable, professional and you
could see the good rapport they built up with their client and nothing was too much trouble.
Not all agents are the same!

15 de junio de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thank you for your review Fiona, and we appreciate the lovely feedback.

Valorada con 5 estrellas sobre 5

Exceptional service

We had a fantastic experience with Preston and Baker from our initial inquiry through to the completion of our property sale. The team was both professional and friendly, making the entire process smooth and stress-free.

A special thank you to Rachel Landsdell, who kept us fully informed at every step of the sales process. Rachel went above and beyond, offering unwavering support and invaluable advice. Her dedication and proactive approach were truly appreciated.

We were particularly impressed with the fast communication, ensuring our queries and requests for updates were promptly addressed. Rachel's assistance in dealing with the solicitors to expedite the completion was invaluable.

Overall, the team at Preston and Baker was lovely to work with. They were always happy, honest, and transparent with us, especially Rachel, who was our first and constant point of contact. After our positive experience, we wholeheartedly recommend Preston and Baker for all your property needs.

15 de abril de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks Claire - what a lovely review. We are really happy to hear how pleased you are with the service provided to you by Preston Baker and Rachel. We really appreciate your comments.

Valorada con 5 estrellas sobre 5

Appreciation for Gemma Carter

We wanted to highlight our appreciation of fantastic service received from Gemma Carter on the purchase of our property. Gemma consistently went above and beyond her remit to support and progress the sale forward and connect all dots. Her communication, dedication and professionalism were superb and she was always quick to respond. Unfortunately our solicitors were dreadful, but Gemma supported with giving them a nudge and provided us with updates that we would likely never have got so we could action items and keep things moving. We do not think we would be happily settled in our new property now without her. Gemma is a big asset to Preston Baker. We cannot thank you enough!

2 de mayo de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks Lauren. We really appreciate you taking the time to leave us a review. We are delighted to hear how pleased you are with the service provided to you by Gemma.

Valorada con 5 estrellas sobre 5

Angela has been great and really…

Angela has been great and really supportive. When we were considering selling, Angela spent a great deal of time talking us through the process and what to expect. We are selling and buying with Angela and she has made the process so smooth and easy :)

25 de mayo de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thank you for your review Ishka. We really appreciate you taking the time to write it and are delighted to hear how pleased you are with the service provided to you by Angela.

Valorada con 5 estrellas sobre 5

Helpful, Knowledgeable, Tailored

Steph was great. Supportive and understanding as I consider whether to sell my home...something that is a very big decision to make. She provided me with the relevant information and I never felt under any pressure to make a decision. If I decide to sell I will definitely be back in touch with Steph. Thank you.

24 de abril de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks for your review Sara. We really appreciate you taking the time to leave a review, and to hear how pleased you are with the service provided to you.

Valorada con 5 estrellas sobre 5

Highly Recommended - Thank You Angela & PB

In the midst of the rollercoaster of buying and selling houses, Angela at Preston Baker made the whole process worthwhile. Her professionalism, dedication, communication and support throughout the whole process was nothing short of exemplary and I’m so glad we chose to sell our house with Preston Baker. Initially we went with a different agent thinking did it really matter which agent we went with but we can honestly say the service previously experienced and on the other side of the chain were worlds apart from what we received from PB throughout that we cannot recommend Angela and PB highly enough to anyone embarking on a house moving journey. Yes the fees the matter when weighing up your options but the service you receive is invaluable so make sure you choose the right fit for you and your family - we certainly did. Thank you!

1 de mayo de 2024
Opinión espontánea
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Respuesta de Preston Baker

Laura, Thanks so much for your review. We really appreciate you taking the time to write it. We are delighted to hear how pleased you are with the service provided to you by Angela.

Valorada con 5 estrellas sobre 5

Professional friendly service

Excellent service so far communication is superb , open and honest feedback and dialogue throughout once viewing has taken place .Julie is a true professional she is professional at all times, friendly courteous polite and caring.She understands our needs as a vendor and therefore I feel she is a credit to the estate agency industry .Big Thank you .

3 de mayo de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks for your review. We are so pleased to hear how happy you are with the service provided to you by Julie.

Valorada con 5 estrellas sobre 5

Amazing service

Can’t say enough about how well the sale of our house was managed by Gemma. What can be quite a stressful event was made easier knowing we had advice whenever we needed it (even on her days off). When our sale fell through, Gemma was straight back on with the marketing and arranging new viewings very quickly to keep the momentum going with our move. She helped push everything through at the end also, giving the solicitors a much needed nudge along.
Thank you so much Gemma!

2 de mayo de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thank you for your review and for taking the time to write it. We are delighted to hear how pleased you are with the service provided to you by Gemma.

Valorada con 5 estrellas sobre 5

Couldn’t recommend Pete & Julie…

Couldn’t recommend Pete & Julie more!!!! Sold our house straight away and been great throughout the whole process! Would 100% be recommending to all friends and family and will use them again if we were to move again!

26 de abril de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks for the lovely review Emily; we really appreciate it. Happy to hear how pleased you are with the service provided to you by Pete and Julie and that your house sold straight away!

Valorada con 5 estrellas sobre 5

Steph at Preston Baker

Steph at Preston Baker has provided excellent customer service. She has accommodated viewing times, discussed options and values my house. She offers a complete service.

25 de abril de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks so much for your review Debra. We really appreciate you taking the time to leave it, and to hear how pleased you are with the service provided to you by Steph.

Valorada con 5 estrellas sobre 5

Angela Williams

I would highly recommend Angela Williams.
From our first meeting she was so helpful,knowledgeable and her customer service superb.
Nothing was too much trouble at any time of the day! Any queries were answered immediately.
She made our process run smoothly and is extremely personable.
I will without a doubt be asking personally for Angela again.
Thank you so much

19 de abril de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks for taking the time to leave a review Emma - it is much appreciated. We are very happy to hear how pleased you are with the service provided to you by Angela.

Valorada con 5 estrellas sobre 5

Property Valuation

Hedley came to view our property. He was prompt, introduced himself and the company prior to viewing.
He was professional and respectful at all times and only proceeded to view when asked to do so. Throughout, he was engaging - asking only appropriate and relevant questions. He even shared some of his views and visions on the future prospects of our home and what new buyers would be looking for, which I found very interesting. He had clearly done his homework/research prior and provided me with an expected and realistic valuation. He provided some advice about "pre-sale clearouts" to promote a better selling opportunity - again which I found extremely useful. All in all - a very positive experience. Thank you.

12 de abril de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thank you for your review Dawn. We are delighted to hear how pleased you are with the service provided to you by Hedley.

Valorada con 5 estrellas sobre 5

Anna Greaves from Preston Baker

Anna came to our house and gave a valuation for the property and supplied us with a comprehensive outline of the sales process. Her knowledge of the current housing market and the practical advice she offered were invaluable. We most certainly plan to use the company when we put our house up for sale.

10 de abril de 2024
Opinión espontánea
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Respuesta de Preston Baker

Thanks for your review Alan. We are delighted to hear how pleased you are with the service provided to you by Anna.

Valorada con 5 estrellas sobre 5

Angela Williams from Preston Baker is simply the best

We could not be happier with Preston Baker estate agents when we sold our house. Angela from Preston Baker is just fantastic and we would have been lost without her. From start to finish, her communication with us was amazing. We had her mobile number so could text or ring her at any time and she would respond immediately. She was so proactive and chased everyone involved in the chain to ensure our house sale went through quickly and smoothly. She greatly reduced our stress levels during a stressful time. Angela helped us achieve full asking price for our house sale and subsequently we managed to buy our dream home.
She was approachable, friendly, efficient and supportive throughout. We highly recommend Angela from Preston Baker to anyone considering selling their house.

13 de diciembre de 2023
Opinión espontánea
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Respuesta de Preston Baker

Anna, Thank you for your review - it is very much appreciated. We are delighted to read how pleased you are with the service provided to you by Preston Baker and particularly from Angela, and that she helped you achieve full asking price for your home allowing you to buy your dream home.

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