Prezzybox Opiniones 

2319
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... Ver más

Valorada con 5 estrellas sobre 5

Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... Ver más

Valorada con 5 estrellas sobre 5

An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... Ver más

Valorada con 4 estrellas sobre 5

I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos
  2. también en la categoría
  3. Juguetería

Sobre Prezzybox

Escrito por la empresa

We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary. We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them. Sale GIFTS FOR HER BEST SELLERS

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(2319)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No real customer service. No refund.

No contact from Prezzybox but send me an email to ask for a trust pilot review. So here it is.

No real customer service. I had a custom gift delivered that was printed incorrectly. Struggled to find a contact number as it refers to a partner company.

Spoke to customer services, they couldn't do much as they deal with 3rd party companies and they are the mediator. So no direct contact with the supplier.

They said they would contact me via email with an update. This was a week ago. No contact, no mediation, no refund

So.....not good really. So ive binned this gift and cut my losses and brought another gift instead.

When thing go right, good company. When things go wrong no interest at all.
Sad really. I will use AMAZON in future. Yeah you pay more but they have a responsive customer service when things go wrong.

16 de diciembre de 2024
Logotipo de Prezzybox

Respuesta de Prezzybox

Hi!

Thank you for your feedback.

We can confirm that we requested pictures showcasing the issue with your custom gift so that we could address it appropriately. Unfortunately, we have not yet received a response to our email. To ensure this matter is resolved quickly, we have resent the email as a follow-up.

Once we receive the requested pictures, we will promptly take action to resolve this for you.

Please don’t hesitate to contact us directly if you need further assistance.

The Prezzybox Team

Valorada con 2 estrellas sobre 5

Ridiculously overpriced

Purchased from here once but will not return. Pretty much everything they sell is ridiculously overpriced and available elsewhere at less than half the prize Prezzybox will charge you, barring any products which are exclusive to prezzybox obviously.

8 de junio de 2024
Opinión espontánea
Logotipo de Prezzybox

Respuesta de Prezzybox

Hello,
We’re sorry to hear that you were dissatisfied with your purchase. Our customer support team have reached out to provide a return link for you. We apologise for any inconvenience caused and appreciate your feedback, as it helps us improve.
The Prezzybox Team

Valorada con 1 estrellas sobre 5

Order didn't arrive

My order never arrived so I had to go to Amazon instead. Now I've got to wait for god knows how long to get my money back. Won't be using again.

21 de diciembre de 2024
Opinión espontánea
Logotipo de Prezzybox

Respuesta de Prezzybox

Hello, Thank you for your review!
We are extremely sorry for the delay and the inconvenience you’ve experienced. We understand how frustrating it must be, especially during such an important time. We have reached out to the courier company to investigate the status of your order, and we are currently waiting for their response. Our customer support team will get back to you as soon as we have an update. Thank you for your patience, and once again, we sincerely apologise for the trouble caused.

The Prezzybox Team

Valorada con 5 estrellas sobre 5

Great to order from Australia to UK

I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't really like to do.
Orders alway arrive quickly, within a few days and great quality products.
Thank you Prezzybox.

14 de diciembre de 2024
Valorada con 1 estrellas sobre 5

H04BYA0004576018

H04BYA0004576018
I’ve had a message from evri that this order won’t be delivered and they told me to contact you…can you explain?

12 de diciembre de 2024
Logotipo de Prezzybox

Respuesta de Prezzybox

Hi there!

We appreciate your taking the time to leave a review. We are so sorry that your order was damaged in transit. Unfortunately, the item was then out of stock, so our customer support team processed a full refund for you. Please accept our sincere apology for the inconvenience caused.

The PrezzyBox Team

Valorada con 5 estrellas sobre 5

Great customer service

The web chat customer service team were very responsive and my questions had been answered within 5 minutes. The item I purchased arrived very quickly. Thank you!

10 de diciembre de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más