I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... Ver más
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Consulta las opiniones de los clientes
Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... Ver más
An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... Ver más
I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de regalos
- también en la categoría
- Juguetería
Sobre Prezzybox
Escrito por la empresa
Información de contacto
Reino Unido
- www.prezzybox.com
No consta que haya invitado a opinar recientemente
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No real customer service. No refund.
No contact from Prezzybox but send me an email to ask for a trust pilot review. So here it is.
No real customer service. I had a custom gift delivered that was printed incorrectly. Struggled to find a contact number as it refers to a partner company.
Spoke to customer services, they couldn't do much as they deal with 3rd party companies and they are the mediator. So no direct contact with the supplier.
They said they would contact me via email with an update. This was a week ago. No contact, no mediation, no refund
So.....not good really. So ive binned this gift and cut my losses and brought another gift instead.
When thing go right, good company. When things go wrong no interest at all.
Sad really. I will use AMAZON in future. Yeah you pay more but they have a responsive customer service when things go wrong.

Respuesta de Prezzybox
Ridiculously overpriced
Purchased from here once but will not return. Pretty much everything they sell is ridiculously overpriced and available elsewhere at less than half the prize Prezzybox will charge you, barring any products which are exclusive to prezzybox obviously.

Respuesta de Prezzybox
Items I ordered were as advertised
Items I ordered were as advertised. Service very good.
Would certainly order again.
Order didn't arrive
My order never arrived so I had to go to Amazon instead. Now I've got to wait for god knows how long to get my money back. Won't be using again.

Respuesta de Prezzybox
Great to order from Australia to UK
I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't really like to do.
Orders alway arrive quickly, within a few days and great quality products.
Thank you Prezzybox.
Easy to order and prompt delivery.
Great value for money and quick…
Great value for money and quick delivery. Fun presents and gifts!
It arrived quickly and looked as…
It arrived quickly and looked as described. It was a present so I can't comment further.
Best Website for Gifts
My first choice when looking for gifts for hard-to-buy people! Always so affordable and great quality.
Beautiful products delivered quickly ☺️
All the cheeses ordered are very quick…
All the cheeses ordered are very quick to make and akin to cottage cheese. This should be made much clearer to prospective customers. All other products were as described. Delivery company ok, we got a picture of them on the floor outside an open door.
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H04BYA0004576018
I’ve had a message from evri that this order won’t be delivered and they told me to contact you…can you explain?

Respuesta de Prezzybox
Great selection of gifts as usual
Great selection of gifts as usual, quick delivery
I did not experience any problems
I did not experience any problems, from placing my order to it being delivered. I was kept up to date all the way.
Easy to use the app.
Easy to use the app, so many products, is not first time when I buy from Prezzbox and for sure ia not the last time, delivery was impeccable. Thank you.
Easy to buy and on-time delivery...
Great customer service
The web chat customer service team were very responsive and my questions had been answered within 5 minutes. The item I purchased arrived very quickly. Thank you!
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