Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Love this case. I had a thicker heavier one on my previous tablet and I hated it so I was on the hunt for a slim case that would not add much weight and still allow me to hold the tablet upright or pl... Ver más

Valorada con 5 estrellas sobre 5

This company makes a high quality, well designed, easy to use password journal. The individual pages are a heavier paper and stand up well to many days of use, the alphabetic letters are plastic coat... Ver más

Valorada con 1 estrellas sobre 5

If zero stars was an option that’s what i’d give this company. I ordered a 2 pack of ipad air screen protectors and received an OPENED package that had wrappers for all of the contents in the package... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great, sturdy product. Replaced a more expensive case made with cheap plastic. It was also shipped very quickly. Points I like: soft plastic holds my iPad securely; backing and cover strong. Nice t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda departamental
  2. Tienda de artesanías
  3. Tienda de accesorios de moda
  4. Tienda de artículos para el hogar
  5. Mercado online

Escrito por la empresa

We're Pros in Protection Rooted in the value of life, ProCase stands as the guardian of a better life In the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case." At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user. Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

426 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 73% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love this slim case

Love this case. I had a thicker heavier one on my previous tablet and I hated it so I was on the hunt for a slim case that would not add much weight and still allow me to hold the tablet upright or place it on a table sideways. This case is perfect for both.

25 de marzo de 2026
Valorada con 5 estrellas sobre 5

Good

Good, straightforward case. I wanted something simple and sturdy that protected my laptop. So far so good; 6 months and counting.

24 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Poor Customer Service

Reached out to customer support via email on 3/25/26 1:10pm regarding unreceived Order #PRO14491 and requested refund to avoid any further delivery but did not reveive a response. Unsatifactorty customer service.

25 de marzo de 2026
Opinión espontánea
Logotipo de procase.com

Respuesta de procase.com

Hi Paul,

We checked our records and found that you first contacted us on March 21, and we replied on March 22 asking you to confirm your shipping address, but did not receive a response. On March 25, you reached out again, and we replied the same day asking you to confirm whether the delivery photo matched your address—again, no response was received.

As of April 2, we proceeded with a full refund, but still have not heard back from you. Please kindly check your email (including spam/junk folders), as we have responded promptly at each step according to our customer service policy.

We are always here to help and would be happy to assist further if needed.

Valorada con 5 estrellas sobre 5

Great buy, very good product

Great, sturdy product. Replaced a more expensive case made with cheap plastic. It was also shipped very quickly.
Points I like: soft plastic holds my iPad securely; backing and cover strong. Nice touches: opening at back to easily remove my pencil; volume controls cushioned with tactile buttons.

25 de enero de 2026
Logotipo de procase.com

Respuesta de procase.com

Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.

Valorada con 1 estrellas sobre 5

ZERO STARS SHOULD BE AN OPTION. DO NOT BUY

If zero stars was an option that’s what i’d give this company. I ordered a 2 pack of ipad air screen protectors and received an OPENED package that had wrappers for all of the contents in the package inside and ONE screen protector was inside but had been USED and had DIRT stuck all over it. I literally received NOTHING but someone’s TRASH.

27 de enero de 2026
Opinión espontánea
Logotipo de procase.com

Respuesta de procase.com

We're truly sorry to hear you didn't have a positive experience. Unfortunately, we can't identify your purchase using the details shared here. To help us investigate and resolve this, please contact our customer support team at [support@procase.com] with your order number or any relevant information.
We appreciate your patience.

Valorada con 5 estrellas sobre 5

I have ordered successive ProCase…

I have ordered successive ProCase products exclusively for my IPad. I use it daily and the cases look good and last for way longer than I have seen re competitors' products.

20 de enero de 2025
Opinión espontánea
Logotipo de procase.com

Respuesta de procase.com

Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.

Valorada con 5 estrellas sobre 5

I have a cover for my ipad

I have a cover for my ipad. I like it because it is light and we'll built

25 de enero de 2025
Opinión espontánea
Logotipo de procase.com

Respuesta de procase.com

Thank you for your wonderful review! We’re thrilled that you love your ProCase product. Your support means the world to us, and we’re excited to continue providing quality products for you!

Valorada con 5 estrellas sobre 5

I try and return a lot of cases before…

I try and return a lot of cases before I find one that's suitable for me. This one was my keeper because it was the only one that would hold my tablet up in landscape mode without it slipping down. Over the years I've purchased two Galaxy Tab cases. Over time the plastic has broken and because I couldn't find a suitable replacement for the Procase, I have double sided tape holding one corner of the Galaxy Tab in the case.

19 de noviembre de 2025
Opinión espontánea
Logotipo de procase.com

Respuesta de procase.com

Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.

Valorada con 5 estrellas sobre 5

This company makes a high quality password journal

This company makes a high quality, well designed, easy to use password journal. The individual pages are a heavier paper and stand up well to many days of use, the alphabetic letters are plastic coated so do not bend or fade, each password entry is easy to identify with lots of room to add additonal information. The size fits easy in one's purse or business folder. This is a much more practical password journal than others I've look at in the market.

26 de diciembre de 2025
Valorada con 5 estrellas sobre 5

No surprises or disappointments

You had what a wanted, in stock. It shipped without delay and arrived quickly, intact and complete unlike the jerks at Amazon.
This is why I prefer to order direct.

26 de noviembre de 2025
Logotipo de procase.com

Respuesta de procase.com

Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.

Valorada con 5 estrellas sobre 5

Good Company

qUICK, as advertised, price good.

25 de noviembre de 2025
Logotipo de procase.com

Respuesta de procase.com

Thank you so much for your kind review! We’re really glad to hear you’re happy with your ProCase product and appreciate your support.

Valorada con 1 estrellas sobre 5

No delivery notification, horrible return policy

I was never notified of delivery and couldn’t find my package for days. The return policy is horrendous. They charge a 15% restocking fee and instead of providing and charging for a shipping label, you must pay for shipping yourself. I ended up not returning the product because between the cost of shipping and the restocking fee I would have received a refund of $3. They use Amazon shipping. You’re better off ordering the exact same product from Amazon for cheaper with free returns.

11 de octubre de 2025
Logotipo de procase.com

Respuesta de procase.com

Hi Sarah,

After carefully reviewing your order and our communication records, we found that our customer support team had been actively assisting you from Oct 22 to Nov 22 regarding your delivery issue. A partial refund solution was discussed, agreed upon, and successfully processed. Considering that a resolution was reached, we are concerned and unsure why our service still received a negative review.

Regarding the shipping method, some of our products are fulfilled through Amazon’s Multi-Channel Fulfillment service to ensure faster and more reliable delivery. This may have caused some confusion, and we kindly ask for your understanding.

If you have any additional concerns, please feel free to reach out. We’re always here to assist.

Valorada con 5 estrellas sobre 5

Protect Your Investment in Tech

Ordered a case to protect my AirPods Max. It was delivered promptly, reasonably priced, item as described, and provides more than sufficient protection for my headphones. I use it everyday and keep it in my backpack to ensure safe transport no matter what.

28 de octubre de 2025
Logotipo de procase.com

Respuesta de procase.com

Thank you for your support and kind words! Your support means a lot to us and motivates our team to keep doing better.

Valorada con 1 estrellas sobre 5

First

First, I almost lost the package because your delivery partner left it on the street, outside the building, and didn’t even ring my bell. Second, the quality of the product is so bad, that it only lasted a few days. It’s already broken on the right side.
Dissapointing.

25 de octubre de 2025
Logotipo de procase.com

Respuesta de procase.com

Hi there,
We’re truly sorry to hear that your experience didn’t meet your expectations. We’d love the opportunity to make things right.
Please reach out to us at [support@procase.com
] with your order details, and our customer service team will be happy to assist you.

Your satisfaction means a lot to us, and we’ll do our best to resolve this quickly.

Valorada con 4 estrellas sobre 5

Good case.

Good case.
The mesh / rubber case is little bit small, so it is hard to pull my T7 out. The exterior case is good enough.

21 de octubre de 2025
Valorada con 5 estrellas sobre 5

Loved the case

Loved the case. Darker blue than expected but I love the feel. The matte, soft feel was awesome. Updates on the shipping were great.

30 de octubre de 2025
Valorada con 1 estrellas sobre 5

I ordered a case for my iPad and it was…

I ordered a case for my iPad and it was delivered promptly. Unfortunately I ordered the wrong size. Contacted the store by chat and they sent a return label and said when it was returned they would send the right size. Fifteen days after they received the return no case and no refund. So much for customer service.

10 de octubre de 2025
Logotipo de procase.com

Respuesta de procase.com

Hi James,
We’re very sorry that your experience wasn’t satisfactory.
Our customer service team reached out to confirm your shipping address during the exchange process, but we didn’t receive a clear reply, which caused the delay.
Please check the latest email from our support team — they’re already assisting you with this matter.
We sincerely apologize for the inconvenience caused and appreciate your understanding.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más