ProCook - O2 Icon Opiniones 

419
TrustScore: 5 sobre 5

4,8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Ver más

Valorada con 5 estrellas sobre 5

I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... Ver más

Valorada con 5 estrellas sobre 5

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.

Valorada con 5 estrellas sobre 5

The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

419 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(419)

25.919 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Thank you for your response

Thank you for your response. However, I would like to clarify that no one has been in touch with me, nor has anyone assisted me regarding this matter.

I’m unsure why it states that an advisor has contacted me, as this is not the case. I would appreciate it if you could look into this further and ensure that someone reaches out to me as soon as possible to properly address my concern.

I look forward to your prompt response.

16 de febrero de 2026
Opinión espontánea
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Respuesta de ProCook - O2 Icon

Thank you for your review, in order for us to look into this further please can you provide the requested details.

Valorada con 5 estrellas sobre 5

Super helpful staff

Super helpful staff - thank you for helping us find exactly what we came in for: a new crepe pan for Pancake Day! My granddaughter spotted a mini frying pan too, which has had lots of use since. Great pans, great staff and a discount too!

18 de febrero de 2026
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Respuesta de ProCook - O2 Icon

We're delighted our staff helped you find the perfect crepe pan for Pancake Day! It's wonderful your granddaughter enjoys her mini frying pan. We appreciate your kind words about our staff and pans!

Valorada con 4 estrellas sobre 5

The item was a gift for my son

The item was a gift for my son. He seems happy with it

17 de febrero de 2026
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Respuesta de ProCook - O2 Icon

We're happy to hear your son is pleased with his gift! Thank you for sharing this positive feedback with us; we appreciate it.

Valorada con 5 estrellas sobre 5

Experienced team Great service!

Experienced team Great service!
The team here helped me with getting a new set of induction friendly pans, and advised on how to take care of them too. Really knowledge and offered up the services such as free home delivery that I could take advantage of. Great quality equipment too!

14 de febrero de 2026
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Respuesta de ProCook - O2 Icon

We're happy to hear our team provided great service in helping you select your induction-friendly pans and advising on their care. We appreciate that they offered services such as free home delivery and that you find our equipment great quality!

Valorada con 5 estrellas sobre 5

Great knowledge

Great knowledge. Extremely helpful

15 de febrero de 2026
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Respuesta de ProCook - O2 Icon

We appreciate your kind words! We are so glad that our knowledge and help were beneficial to you. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Great selection of products

Great selection of products, excellent and very quick and professional service given.

18 de febrero de 2026
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Respuesta de ProCook - O2 Icon

We appreciate you sharing your thoughts! We are so happy to hear that you liked our great selection of products and received quick, professional service.

Valorada con 5 estrellas sobre 5

Really great service all three guys in…

Really great service all three guys in the shop were really well spoken really helpful I asked questions to do with material of the baking trays and knife I was buying and they had all the answers my first experience shopping there will definitely be going back again

16 de febrero de 2026
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Respuesta de ProCook - O2 Icon

We're happy to hear that you found our team helpful and well-informed! We appreciate you taking the time to share your positive experience and are glad that you plan to return.

Valorada con 5 estrellas sobre 5

ProCook

Great product as described and at a great Item, fantastic seller. A credit to ProCook. Highly recommended.

29 de enero de 2026
Valorada con 5 estrellas sobre 5

Friendly staff

I wanted to buy a hand blender, saw the one I wanted in Pro Cook. There isn’t a branch near to me. I went to the shop in the 02 complex. The staff member who served me (I didn’t get his name) was friendly and attentive. A pleasant experience.

4 de febrero de 2026
Valorada con 5 estrellas sobre 5

Great Customer Care

The staff at the O2 were very friendly and helpful. Taking time to answer my questions. This helped me to find the right piece of equipment to suitable for my needs.

19 de enero de 2026
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Respuesta de ProCook - O2 Icon

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were friendly and helpful in answering your questions and finding the right equipment for you.

Valorada con 5 estrellas sobre 5

Lovely oven dishes

Great customer service and we love our new dishes.

19 de enero de 2026
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Respuesta de ProCook - O2 Icon

We appreciate your positive feedback! We are so happy to hear you enjoyed our customer service and your new dishes.

Valorada con 5 estrellas sobre 5
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Respuesta de ProCook - O2 Icon

We're glad you appreciated our shop's space and organization. Thank you for your positive feedback; we value it greatly.

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