Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Ver más
Localización
Cambiar localizaciónUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... Ver más
The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.
The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Reino Unido
4,8
Excelente
420 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great products at great prices!
9 de noviembre de 2025
Respuesta de ProCook - O2 Icon
We appreciate your positive feedback; we're so glad you value our great products and prices!
Jamie the Asian guy who served me was…
Jamie the Asian guy who served me was an amazing person. He had patience and explained the different types of pots and which are comparable with my induction hob.
8 de noviembre de 2025
Respuesta de ProCook - O2 Icon
We're happy to hear that you had such a positive experience. We appreciate you mentioning the assistance you received in finding the right pots for your induction hob; thank you for your feedback.
Helpful staff
The lady was very helpful in advising on both product and cost would revisit when again in the area
8 de noviembre de 2025
Respuesta de ProCook - O2 Icon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found the advice helpful and would revisit our location.
Friendly and professional service.
5 de noviembre de 2025
Respuesta de ProCook - O2 Icon
We appreciate you letting us know that our service was friendly and professional! We are so glad to hear it.
Respuesta de ProCook - O2 Icon
We appreciate your positive feedback! We are so happy you found our layout nice, our prices affordable, and our service excellent.
Great experience at the O2 branch
Ver helpful staff explaining all the features of the products that I was interested in. Great experience at the O2 branch. Thank you.
21 de octubre de 2025
Respuesta de ProCook - O2 Icon
We're so glad to hear that our staff were very helpful in explaining the features of the products you were interested in. We appreciate your positive feedback about your experience at the O2 branch!
Respuesta de ProCook - O2 Icon
We appreciate your positive feedback! We're so happy you liked our products and found our salesman very helpful.
Top of the range products
Very professional customer service with staff who genuinely know what they are talking about. The products are first rate too. Would recommend Pro cook for kitchenware above any other retailer
16 de octubre de 2025
Respuesta de ProCook - O2 Icon
We're so happy to hear that you found our customer service professional and knowledgeable. We appreciate your recommendation of our kitchenware and your positive feedback on our products!
Respuesta de ProCook - O2 Icon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service
Good range of products and great service at the O2 branch. The staff were very helpful. I Loved the fact that this shop is open until 8pm on a Sunday. It really helped me out of a tight spot.
12 de octubre de 2025
Respuesta de ProCook - O2 Icon
We're delighted you appreciate our product range and the helpful service at the O2 branch. We're glad our Sunday opening hours assisted you. Thank you for your positive feedback!
Had the glasses i wanted
Had the glasses i wanted . Lady at the till checked everyone in the box to check they were perfect . Explained their one year guarantee too
11 de octubre de 2025
Respuesta de ProCook - O2 Icon
We're glad you enjoyed your experience and found the perfect glasses! We appreciate that our team's attention to detail and guarantee explanation stood out to you. Thanks for your feedback!
Respuesta de ProCook - O2 Icon
We appreciate you letting us know our staff was polite and helpful; it means a lot to our team.
Great Value Great Spec
Good value the only retailer to stock a really useful teapot of high quality. Perfect product and good service at a reasonable price and Blue Light card discount too. Well impressed
6 de octubre de 2025
Respuesta de ProCook - O2 Icon
We're happy to hear that you consider our teapot a good value and of high quality. We're also glad you appreciated the service and Blue Light card discount. Thank you for your positive feedback!
Good service
2 de octubre de 2025
Respuesta de ProCook - O2 Icon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great service from extremely helpful…
Great service from extremely helpful staff.
3 de octubre de 2025
Respuesta de ProCook - O2 Icon
We appreciate you letting us know our staff was extremely helpful and provided great service! We are so happy to hear it.
Great and knowledgeable staff
28 de septiembre de 2025
Respuesta de ProCook - O2 Icon
We appreciate you letting us know our staff was knowledgeable! We are so happy to hear it.
I bought bowls directly from the precook O2
I bought bowls directly from the Precook O2 shop and I’m really pleased with it. The staff were friendly and helpful, and they let me look at a few options before choosing. The bowl feels sturdy, looks great in my kitchen, and has been perfect for cooking and serving. It was also reasonably priced. Overall a really positive shopping experience and a product I’d happily recommend.”
27 de septiembre de 2025
Respuesta de ProCook - O2 Icon
We're happy to hear that you're pleased with your bowl from our shop. It's great to know that our staff were friendly and helpful and that you found the perfect bowl for your needs at a reasonable price. We appreciate your positive feedback!
Respuesta de ProCook - O2 Icon
We appreciate your positive feedback! We're so glad you enjoyed our good service and products.
Excellent products and prices
Excellent products and prices, combined with very good customer service.
25 de septiembre de 2025
Respuesta de ProCook - O2 Icon
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our products, prices, and customer service.
Product is very good and friendly staff
20 de septiembre de 2025
Respuesta de ProCook - O2 Icon
We appreciate your positive feedback! We are so happy to hear that you liked our very good product and friendly staff. Thank you.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.