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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I have never come across shirts which don't offer BOTH a torso size and a collar size. Pronto Direct only offer you a collar size on most of their shirts - meaning that, to get an 'XL' one to fit me... Ver más

Valorada con 5 estrellas sobre 5

Blue Nitrate Powder Free Disposable Gloves size XL in Boxes of 100. Fantastic Price and excellent quality too. They dont tear when your putting them on like more expensive versions ive ordered from el... Ver más

Valorada con 5 estrellas sobre 5

Ordered size considering size guide info. I upped to XL, but they were smaller than my current L polo shirts. Easy to return, made another order, first order credited, 2XL shirts arrived, all happy.... Ver más

Valorada con 5 estrellas sobre 5

The two hardback diaries were excellently packed and they arrived earlier than expected... well done. Price of each diary was very good, so was the quality! All in all, a pleasing purchase...

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4,1

Muy bueno

TrustScore: 4 sobre 5

236 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(236)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Five stars

Great product, great price and great service. Three greats equals Five Stars. Recommend without hesitation.

29 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not pronto! Useless.

I placed an order with them and 6 days later I had to call them as I hadn't heard a thing from them. Finally got a proof on my design, now waited another 13 days still nothing. No one on the main team can get through to custom order pishh. I asked for a full refund as it was taking way to long definitely not pronto. Only to be told oh thats the other team that have to say yes to that. Erm no. I paid you for a service you've not provided. Don't buy from these.

28 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pronto by name but not by nature ...

Very disappointed with this company and will not be back to use them again. The website claims "next working day delivery," so I ordered some footwear that was required urgently and paid an extra £7.95 for their "Premium Delivery.". Said footwear turned up after 2 days! No use to man nor beast. Then, to add injury insult to injury, I had to pay to return them as a) they were too small and b) I ended up having to source them elsewhere because the delivery was late. I got a poor excuse that they do not have free returns. Simple solution ... I will not use them again!

29 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero service

Ordered hi viz for required for work. Next working day (23/09/24). Didn't arrive.
Was told there was an issue at the warehouse. So I had to buy elsewhere, asked for a refund, was told I'd have to return the items to get said refund. 21days later still no delivery, but still being told I can't have a refund as they've now been shipped.
It's roughly a week since they said the items have been shipped and still no delivery has been received. Fortunately I purchased on my CCard so got a refund through them for the non existent delivery.
Pronto direct they are most definitely not. Empty platitudes and promises they certainly deliver.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Very impressed with Pronto direct
Quick and easy ordering with good range of products
Fast delivery
Easy returns and excellent customer services I had ordered several different sizes for comparison and once returns were received the refund arrived very quickly into my account

24 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service received from Harry and the team. Made sure at every stage we had the exact product we wanted. We were really impressed by the personal dedication shown as well as the excellent product received.

27 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought on the 7th of August

Bought on the 7th of August. It’s now the 12 th and still no order. Definitely NOT same day shipping. Been mailing them and they just don’t answer.

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalised Fleeces for Football team

Used Pronto Direct to provide personalised fleeces for my university football team. I had many comments on how good the quality of the fleeces were, this coupled with great customer service and extremely fast delivery (2 days for an order of 30+ units) make for an easy 5 STAR review. Definitely recommend.

17 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Obvious wrong colour.

Sent a cap that didn't match the website picture. After many emails including pictures of product on actual website page and the one received showing a totally different colour, and a frustrating phone call, was told you've got the correct item.This ended by me sending an email of complaint which has been ignored.

28 de mayo de 2024
Opinión espontánea

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