I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Ver más
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Localización
Cambiar localizaciónUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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Consulta las opiniones de los clientes
Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!
La empresa ha respondido
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Ver más
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fit... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Alcester
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Reino Unido
- 01789 764033
4,7
Excelente
1 mil opiniones
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Efficient and friendly service
20 de abril de 2026
Friendly staff and job done satisfactory
Friendly staff and job done satisfactory
22 de abril de 2026
Great customer service and communication
Great customer service and communication
22 de abril de 2026
Protyre - Alcester - excellent.
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyone from the person who took my initial booking call to seeing Aidan there on our MOT day were brilliant, so friendly and helpful. THANKYOU.
17 de abril de 2026
No problems
15 de abril de 2026
Great service as always
Great service as always. Polite, friendly and professional team too.
13 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
No mileage recorded when tyres fitted
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fitted. I queried this and requested it be added. I was told they didn't do that but have their own records. If I have an issue with the tyres in future I am concerned that I have no proof of the mileage or where the tyres were fitted. The garage said it was not policy to record mileage for this type of work and I couldn't persuade them to change. It left me uncomfortable in what would otherwise have been a positive experience.
8 de abril de 2026
Respuesta de Protyre Autocare - Alcester
Dear Sharan,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Alcester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful & friendly
Got me in at short notice, staff friendly & polite. Didn’t take advantage, just fud what needed doing.
8 de abril de 2026
MOT & Service
MOT & Service, kept up to date, needed so work doing also, picked car up full de-brief, staff went that extra mile, great service !
8 de abril de 2026
The guys in alcester are very helpful
The guys in alcester are very helpful. Two new tyres fitted and everything running well.
23 de febrero de 2026
Great garage
Great garage. Doesn’t just hand your keys back at the end of the job, but talks you through what is good and what you’ll need to look out for going forward, without being pushy etc. Highly recommended.
1 de abril de 2026
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