Halfords Autocentres Opiniones 

136.909
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I received excellent service yesterday, Tuesday, October 6th, 2026, 4.30 p.m., at the Poole Store near Tower Park from Luca and Reece. I needed a new inner tube replacement quickly, and they obliged w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Halfords McConechys Autocentre in Elgin unreliable service. 03.10.2026 coolant change took two hours to get it done. Turned out they found two major issues what needs to be fixed ASAP, but the Fi... Ver más

Valorada con 1 estrellas sobre 5

CITROAN C3 DIESAL 1 OCT 2026 TEST HALFORDS LAST10 YEARS REPAIRS PAID FOR Mot failure just smoke test over plated 0.56 mine was0.67 averaged ×6 attempt readss pumping throttle flooding fuel,diesal i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to book; very prompt service and friendly reception staff. Job completed ( replacement front brake discs and pads) in good time and to a high standard. Helpful advice about how best to protect t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de automóvil
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de aire acondicionado para automóviles
  6. Tienda de neumáticos
  7. Tienda de reparación de automóviles

Sobre Halfords Autocentres

Escrito por la empresa

Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.

Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.

We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).

You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.

Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

137 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(136.909)

2304 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Booking process was easy@

Booking process was easy@, dropped my car off before appointment time, and was informed that it would be done and hour from the appointment time, which it was.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 1 estrellas sobre 5

Halfords McConechys Autocentre in Elgin…

Halfords McConechys Autocentre in Elgin unreliable service.
03.10.2026 coolant change took two hours to get it done.
Turned out they found two major issues what needs to be fixed ASAP, but the Final Vehicle Report not mentioned any of the issues. It's been said that will be approximately a thousand pounds and two days to fix it.

My car has been fixed the same day by a professional mechanic from a private garage for less than half amount of money.

3 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service from the guys at…

Very good service from the guys at Filton.

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 2 estrellas sobre 5

Unable to repair the vehicle or…

Unable to repair the vehicle or diagnose the problem despite charging for a diagnostic and replacing a part that didn't rectify the fault. Wasted time and money.

1 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.

If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We hope to hear from you soon.

Valorada con 5 estrellas sobre 5

Clear and efficient customer service

I was greeted in a friendly and respectful manner and any questions I had were answered effectively.
My car was returned to the parking slot I left it in for ease of collection.
Friendly and efficient team who gave advice where necessary and no pressure.

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Straightforward MoT

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Our first time using Halfords for an…

Our first time using Halfords for an m.o.t.went to Chorley, great service, great staff, would recommend.

6 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, helpful staff, good job all round.

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 3 estrellas sobre 5

Very good booking process,interim…

Very good booking process,interim service and mot done very quickly,advised on work that needs to be done,was a bit shocked at prices for some of the repairs.

6 de octubre de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.

If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We hope to hear from you soon.

Valorada con 5 estrellas sobre 5

Overall good service

Overall good service. Friendly staff and very informative.

3 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

they sent me a discount for a £20 MOT

they sent me a discount for a £20 MOT. I was worried it was a way to get me in and then nit-pick. However the guys in Tunstall were fast and fair. They took the time to explain what might come up next year.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Completed the work in good time and…

Completed the work in good time and staff were helpful, I would recommend to others

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 1 estrellas sobre 5

Took my VW ID3 electric car in for…

Took my VW ID3 electric car in for service not sure if this was done properly as the tyres had supposedly more tread on them than the last service no battery health on invoice as requested and advised this would be done. Also took partners diesel car in for service and MoT it failed told over £800 to get it through price went up again when I rang to say I would have it done.Picked car up found oil on wing, on mirror and down door it a white car. Took car elsewhere had all work done £370.
Also found if I had taken electric car to VW garage it would have been £18 cheaper and would have been done properly.
I will need to take other car back for Retest I will update again.
My advice is have a shop around and don't just go for the convenience it could cost you £100s extra

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.

If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We hope to hear from you soon.

Valorada con 5 estrellas sobre 5

Great job done , efficiently and promptly

Easy to book; very prompt service and friendly reception staff. Job completed ( replacement front brake discs and pads) in good time and to a high standard. Helpful advice about how best to protect the new pads over the
first 200 miles of driving. Highly recommended garage services.

5 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

friendly ,efficient staff

friendly ,efficient staff. fair price and you know how much you are paying up front

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Quick simple and friendly enough z got…

Quick simple and friendly enough z got the job done and asked if I wanted to keep my old tyre

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Really supportive staff when I popped…

Really supportive staff when I popped into Halfords on spec for help. They thoroughly checked my car and found a problem, booked my car in for a couple of days later and problem sorted. Very friendly and welcoming team who were there to help me. Thoroughly recommend Halfords Mansfield

26 de septiembre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Efficient

Efficient, well informed and on time. Also a good price.

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 5 estrellas sobre 5

Staff were very engaging

Staff were very engaging, valued me and kept me fully info throughout as to what was wrong with the car, what needed to be done with it and when it would be ready. Service with a smile throughout and I felt valued.

6 de octubre de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.

We look forward to seeing you in one of our garages again in the future.

Valorada con 1 estrellas sobre 5

Appalling service and fabricated repair advice at Halfords (Bury New Road)

I have been a loyal Halfords customer with previous vehicles and never had an issue—until now.

I recently took my 4-year-old car to the Bury New Road branch for a full service and MOT. Afterwards, they gave me an advisory note claiming the steering and suspension needed attention, specifically stating both rear shock absorbers needed replacing, complete with a quote to book it in.

Because the car is relatively new, I decided to take it to my main dealership in Stockport for a second opinion. After paying for a thorough inspection, the dealership confirmed there is absolutely nothing wrong with the steering, suspension, or shock absorbers, and they provided video footage of the inspection as proof.

I am deeply shocked that Halfords tried to charge me for unnecessary, costly work. Worse still, I have sent three separate written complaints about this and have been completely ignored—not even a basic acknowledgment.

Due to the complete lack of response, I am now reporting this to Trading Standards and have contacted BBC Watchdog, who noted they are receiving numerous similar complaints about Halfords.

I will never use Halfords again, and I strongly urge others to get a second opinion before paying for recommended work here.

28 de marzo de 2026
Opinión espontánea
Logotipo de Halfords Autocentres

Respuesta de Halfords Autocentres

We are disappointed to hear that this experience fell short of your expectations. We strive to offer an excellent service every time, so we will use this feedback to improve for future. Your satisfaction is important to us, and we’re eager to have the chance to make it right.

To do this, we ask that you contact us using the following link, ensuring you include all details that will assist, e.g. booking reference. This will enable us to work together towards a speedy resolution: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us

We look forward to hearing from you.

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