Pukka Opiniones 

264
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased an All Steak slice from my local supermarket, took it home and heated it in the oven, it smelt amazing, but when I cut it open.....A brownish thick glutinous mess oozed out, I remember wh... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Bought a chicken and mushroom family pie at our local Tesco, pastry was ok but next to no filling only found four small pieces of meat, I've tried tesco's own brand which was nice but won't be buying... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently tried the Pukka All Steak Pie and was thoroughly impressed. The tender pieces of steak in rich gravy were flavorful and comforting. The puff pastry cooked to a perfect golden crispness. Fol... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We normally purchase a Asda Chicken pie which is different I accept but similar size.We thought we would purchase a Pukka Chicken and Mushroom Pukka pie.Firstly I accept the cooking instructions are a... Ver más

La empresa ha respondido


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 98% de las opiniones negativas

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2,2

Todas las opiniones

(264)

60 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor

All pastry, no filling. So extraordinarily poor, I wonder how the company survives. Make your own, and get some decent nutrition!

19 de febrero de 2025
Opinión espontánea
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Respuesta de Pukka

Hi Alison, I am sorry for what happened with your recent purchase. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Valorada con 1 estrellas sobre 5

No meat should be called Gravy Pies

We were very disappointed with the two All Steak pies.
Two tiny pieces of beef and the rest gravy.
Gravy very tasty but where’s the meat. Come on Pukka sort this problem out or lose business.
We have forwarded a complaint to Pukka waiting for their response.

19 de febrero de 2025
Opinión espontánea
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Respuesta de Pukka

Hello Brian. Sorry about your recent purchase of our All Steak pies. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks. Vickie

Valorada con 1 estrellas sobre 5

Awful chicken and mushrooms pukka pies

I bought 2 pukka chicken and mushroom pies and cooked them for myself and a friend. To say disappointed would be a understatement. There was no chicken or mushrooms in the pies. Just some discusting glop which is meant to resemble gravy. DON'T BUY THIS PRODUCT!! you would be better off buying the supermarkets own brand

11 de febrero de 2025
Opinión espontánea
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Respuesta de Pukka

Hi Caroline, I am sorry for what happened with your recent purchase of our Chicken & Mushroom. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Valorada con 5 estrellas sobre 5

These are very nlce pies

These are very nlce pies. Full of flavour. Only bought from Chip shop with Chips. Will try frozen pies as seen in supermarket. Hope they are as good...

8 de febrero de 2025
Opinión espontánea
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Respuesta de Pukka

Hi David, Great to hear you enjoyed our full-on flavour! Thanks for taking the time to let us know, we really appreciate it. Thanks

Valorada con 1 estrellas sobre 5

Tried Pukka Pies for the first time and…

Tried Pukka Pies for the first time and definitely the last
My wife and I settled down to what we thought would
be a tasty lunch, pie mash and peas, the mash and pea
s were great but the pie contained one very sinewy
Piece of meat which could not be chewed,the contents
Was mainly gravy which was ok and the crust was alright, very disappointed!

30 de enero de 2025
Opinión espontánea
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Respuesta de Pukka

Hi Michael, I am sorry for what happened with your recent purchase. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Valorada con 1 estrellas sobre 5

I don't recommend the steak pie

I bought a Pukka steak pie from Tesco 2 days ago.
The gravy was OK, but that's all.
The meat was negligible in amount and drowned by the gravy and included a piece of connective tissue with attached fat.
The meat/gravy mix occupied the bottom 3/4 inch of the pie casing; above that was empty space.
I doubt that the very small amount of meat was exceptional - their machines must be set carefully to deliver this into each pie.
Garbage, had one bite, then threw the rest away - the rats will love it.

28 de enero de 2025
Opinión espontánea
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Respuesta de Pukka

Hi Mr Thomas, We are very sorry to hear about your recent experience with one of our steak pies. If you could please email us at reception@pukkapies.co.uk We can look into this for you. Thank you. Vickie

Valorada con 1 estrellas sobre 5

Hardly any chicken

Hardly any chicken - a couple of tiny pieces in loads of gelatinous "sauce", no veg or anything else in it. Will not buy again, ever.
Sometimes you do get what your pay for, this is true for pies (and sausages!)

22 de enero de 2025
Opinión espontánea
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Respuesta de Pukka

Hello David, Sorry about your recent purchase of our pies. Please email me at reception@pukkapies.co.uk so we can start an investigation.
Thanks. Vickie

Valorada con 1 estrellas sobre 5

Dreadful...

Dreadful.... The pie was only 2 spoonfuls of meat, pastry was a bit on the thin side, hardly any gravy.
Beef pie.... What beef? Please dont say it was a fault on the production line!!!!
Never again Pukka.....

10 de enero de 2025
Opinión espontánea
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Respuesta de Pukka

Hi Ann, I am sorry for what happened with your recent purchase of our pies. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.

Valorada con 1 estrellas sobre 5

Used to love a Beef & Onion Pukka pie

Used to love a Beef & Onion Pukka pie. I've had two in recent weeks and both have had inedible fat bits in them. So bad, you can't even chew it. I dread to think what part of the cow it is. Made me want to vomit! What's happened to the quality we all used to rely on?

1 de enero de 2025
Opinión espontánea
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Respuesta de Pukka

Hello Dawn, I am sorry for what happened with your recent purchase of our Beef & Onion pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.
Vickie

Valorada con 1 estrellas sobre 5

The chicken and mushroom single pie I…

The chicken and mushroom single pie I bought had a good crust but the filling was just a load of mushy slop. There was no discernable mushrooms and there was one tiny (5mm) piece of chicken.

31 de diciembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Roger, I am sorry for what happened with your recent purchase of our Chicken & Mushroom pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you.
Vickie

Valorada con 4 estrellas sobre 5

Changed my mind.

I recently gave a Pukka Chicken and Mushroom pie a poor review saying that I would not buy another. However since talking to Pukka Pies about it I decided to give them the benefit of the doubt and bought one for myself and one for my wife.We were surprised how much better they were than my original one, which must have been bad luck.So I hope this balances things out.I will definitely buy again.

18 de diciembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hello John, It’s lovely to hear such positive feedback. We hope you keep enjoying our Chicken & Mushroom pies. Thanks
Vickie :-)

Valorada con 1 estrellas sobre 5

Terrible ,used to love them now they're…

Terrible ,used to love them now they're just full of tasteless slop (chicken and mushroom)

To be fair i did buy a steak and kidney one and that was nice 👌

13 de diciembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Jason, I am sorry for what happened with your recent purchase. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you.
Vickie

Valorada con 1 estrellas sobre 5

First time I have ever bought a single…

First time I have ever bought a single pukka pie and it was a steak and bourbon ( I also bought a steak which I will bin )

Pastry was ok but as for the filling , it was non existent , 2 x 1cm cube of steak and rest was gravy

Would not recommend

9 de diciembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Robin, I am sorry for what happened with your recent purchase of our Steak & Bourbon pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation.
Thank you. Vickie

Valorada con 1 estrellas sobre 5

Don't judge a pie by it packaging

Looks good on the packing.when I cut into to Chicken and bacon pie it look like pet food and only about 25% of contents compared to picture.

6 de diciembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Lionel, I am sorry for what happened with your recent purchase of our Chicken & Bacon pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Valorada con 1 estrellas sobre 5

My favourite pie is a Steak & Kidney !

My favourite pie is a Steak & Kidney !
Usually buy Tesco's or other brands; thought I'd try Puka for a change. Don't know why as I haven't enjoyed this maker's products before.
Looked forward all day to my tea and when the time came I was so disappointed. Steak was tender but with absolutely no flavour of any kidney!
Went in the bin; money wasted. Never a Puka again!

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi John, I am sorry for what happened with your recent purchase of our Steak & Kidney pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Valorada con 1 estrellas sobre 5

Stay away from the family size pie

We normally buy the standard size pie as they are perfect, wonderful pastry and lots of filling. We decided to try the family size chicken and mushroom pie and were very disappointed. There was hardly any filling. We counted three chunks of chicken and barely any sauce. Just a pile of pastry. Definitely do not recommend the family size pie

20 de noviembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Amy I am sorry for what happened with your recent purchase of our Big Chicken & Mushroom pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you.

Valorada con 2 estrellas sobre 5

1st time full of meat but since the…

1st time full of meat but since the beef is non existent please could you sort out your way you make them as l love your pies and would love to give you 5 stars i cant wait for you to sort this out regards a starving 80 year old woman

18 de noviembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Wendy, I am sorry for what happened with your recent purchase of our pies. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Valorada con 1 estrellas sobre 5

No filling

Bought two mincemeat and onion pukka pies. There was about a forkfull of filling absolutely awful. Tesco own pies have more filling and a lot cheaper. Will never buy pukka pies again.

6 de noviembre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Catherine, I am sorry for what happened with your recent purchase of our Minced Beef & Onion. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

Valorada con 1 estrellas sobre 5

Chicken flavoured pie

Bought a chicken and mushroom pie for the first time today. I have never had Pukka pies before but was led to believe they were good.
What a disappointment. One minuscule piece of chicken and a tiny sliver of mushroom in a sticky liquid. The top pastry was fair but the rest was a gooey mess. Never again.

30 de octubre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi Dave, I am sorry for what happened with your recent purchase of our Chicken & Mushroom pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an investigation. Thank you. Vickie

Valorada con 1 estrellas sobre 5

steak and ale pie for two…

Bought a steak and ale pie for two without doubt the worst food I have ever tasted had to throw away more than half which ruined the remainder of the meal absolutely awful never again.
It's been a week since contacting reception at pukka pies as instructed to enable to take it forward, no word as yet.
Another week and a bit now with no further contact looks like vickie is AI so I will never in future purchase another item produced by this company

28 de octubre de 2024
Opinión espontánea
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Respuesta de Pukka

Hi James, I am sorry for what happened with your recent purchase of our Steak & Ale pie. I would like to investigate this for you, could you please email me at reception@pukkapies.co.uk and I can talk you through what to do to start an
investigation. Thank you. Vickie

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