Started using this gym earlier last months clean tidy lots of room. Its gotten really busy now but hasn't lost its standard. Love the flexibility and its cleanliness
La empresa ha respondido
Localización
Cambiar localizaciónWarwickshire Shopping Park, CV3 2SB Coventry, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really easy to join and immediate confirmation with full details of how to download app and get started. Only negative was not being able to set a deferred start date beyond the next 7 days. I need ed... Ver más
La empresa ha respondido
Can't fault the equipment and the class availability, something for everyone and nobody judges anybody. But I have to say I felt some of the "PTs" were a bit mediocre. Jamie clearly knows his stuff t... Ver más
La empresa ha respondido
The no joining fee promotion was a definite plus. It does come occasionally though. However, my email was already registered with Puregym earlier (having no active membership) and hence, it did... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de PureGym UK - Coventry Warwickshire Shopping Park
Escrito por la empresa
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Información de contacto
Warwickshire Shopping Park, CV3 2SB, Coventry, England, Reino Unido
4,0
Muy bueno
118 opiniones
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Started using this gym earlier last…
Started using this gym earlier last months clean tidy lots of room.
Its gotten really busy now but hasn't lost its standard.
Love the flexibility and its cleanliness
28 de noviembre de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Angie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We couldn't agree more on that one; we know flexibility is important to our members and we are here to provide! Our app also has lots of features so that members can get the most out of their membership, including seeing how busy your home gym is! It’s great to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym
Not quite what I expected
Can't fault the equipment and the class availability, something for everyone and nobody judges anybody. But I have to say I felt some of the "PTs" were a bit mediocre. Jamie clearly knows his stuff there's no question of that. Clarke is very new, but I think he has the knowledge and mindset to excel at being a PT, but I feel like he's not very supported and his talents are being wasted. Monday night burn class with .... was a bit of a joke, a PT that openly tells everyone he's just had a week off and he can't be bothered.. doesn't even bother with a warm up.. not a very good look and he clearly has no interest.
27 de abril de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Sarah, thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes and equipment, so that members have a variety of ways to workout. We would like to apologise for any inconvenience caused by your recent class and it would help us if you could get in touch directly with Gym Manager to provide more information regarding your concerns (such as date and time or names etc.) so that this can be investigated further. Thanks, PureGym
Honestly it's Friday afternoon-hit the gym 🤸♀️💪
Honestly it's Friday afternoon, I have had the best day ever today at the gym- I toured around the new gym it's friendly lovely little community- they run classes sessions workouts upstairs for extra classes to maintained exercises to machines in Ricoh arena Coventry CV6 6as- it's nice on the side and genuinely what more do you want just after you've just shopped hit the gym or come to window shopping pop down to the gym it's near, local and overall, I like the view short on the side and out of way how it's been structured building looks smart- parking can be an issue small and fit enough but it's all ok for me walk just down the road, Up to Ricoh .🤜😊 Definitely I'm coming back here with my fella 🤞. 10/10 staff have been friendly and met them on the promotion advertising gym with offers in the day on my road with their huge backpacks pure gym offer signs board cool and smart way of doing this customer service amazing ...
Many thanks
Sam 🌺
11 de diciembre de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Sam- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! . We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Muhammad - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Very good workout
22 de noviembre de 2025
Opinión espontánea
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Mark - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Good Rxperience.
17 de noviembre de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi- Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and we hope to see you back soon! Thanks, PureGym
Was meant to get my joing fee taken…
Was meant to get my joing fee taken off. I don’t two days ringing the buzzer not one member of usless staff even can to help me
It’s a cheap gym when cheap usles staff
16 de noviembre de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Dave - Thanks for taking the time to leave this review—we always appreciate and take on board member feedback. All promotions are valid for a limited time, so if the code didn’t work at the time of joining, it’s possible the offer had already ended. Additionally, a few gyms are excluded from certain promotions, which could also be why the code wasn’t applied. You can find details of these exclusions in our Terms & Conditions. If you still need support with this, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. Thanks, PureGym
Easy to join
Really easy to join and immediate confirmation with full details of how to download app and get started. Only negative was not being able to set a deferred start date beyond the next 7 days. I need ed to start in 2 weeks so 2 weeks membership wasted because I wanted to make use of a special offer that expired this evening.
13 de octubre de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Parmjit - Thanks for taking the time to leave this review, we are pleased to see this is 4 stars. With any promotional offer, we allow these to be delayed by up to 7 days. Without a limited time offer code applied, members can delay their start date by up to 1 month. Thanks, PureGym
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Ashfaq - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Best experience ever
15 de julio de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Jane. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Jamie's MIND class was 10/10 and will…
Jamie's MIND class was 10/10 and will try to attend again - professional and a good work out! 'Try' only because we have to travel some way to reach the gym otherwise we would attend regularly.
22 de junio de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi there - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym
Amazing place to go!
Team is amazing, the trainers make the classes so worth going! Personal training is worth the money.
12 de marzo de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Katie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Joined through my work
Joined through my work, very easy to navigate and good choice of categories to choose........however on my 1st trip to the gym I found the showers cold which I was shocked at and a fellow guy said they're all like that at this particular gym!!
10 de marzo de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Daniel. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We apologise for any inconvenience caused by the showers; please speak to a member of staff in the gym, if problems persist! Thanks, PureGym
Tried to use my free 3 day pass to…
Tried to use my free 3 day pass to find it had expired less than a week after getting it. I was unwell so couldn’t train. But I guess just another marketing ploy to get people to sign up and to an overpriced gym
5 de marzo de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Vampz. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Each day pass expires at midnight. If you buy a day pass at 2pm, you have until midnight on the same day to use the gym. Please note that day passes do not last 24 hours.
There’s an option to delay your promotional day pass start date for up to 7 days.
If unable to use this pass on the day, please reach out to our Member Services team who can re-arrange this for you! Thanks, PureGym
The no joining fee promotion is a good bonus
The no joining fee promotion was a definite plus. It does come occasionally though.
However, my email was already registered with Puregym earlier (having no active membership) and hence, it did not allow me to proceed and instructed me to reach out to member services - who has not responded to the email in the past 3 days.
As I did not want to miss the promotion, I registered with an alternate email of mine.
Got to see if this resolution of mine STICKS
3 de marzo de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do apologise for the delay and any inconvenience caused upon sign up. But we are happy to hear you are all set up with your promotion included.
Enjoy your membership with us! Thanks, PureGym
Excellent!
The equipment was great. The building was very spacious and there was alot of equipment.
21 de febrero de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi there - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.
We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.
All very impressive
Called in at gym. Was shown around by helpful staff. Impressed at the set up. Joined on line. Very easy joining process.
20 de enero de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Martin – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Fab experience love a Sunday training…
Fab experience love a Sunday training session
Clean and tidy great range of equipment
5 de enero de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Samantha - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
absolute crap you cannot use changing…
absolute crap you cannot use changing rooms until 5 am, what is the point in opening 24 offered a shower room to change in.
5 de enero de 2025
Respuesta de PureGym UK - Coventry Warwickshire Shopping Park
Hi Tyrone - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Could you please get in touch directly with the Gym Manager to provide more information so this can be looked into. Thanks, PureGym.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.