Gym classes well run by super friendly and helpful fitness trainers. Classes open to all ages and fitness level, so chuffed to see multi generations, from mother and daughter to mother, daughter and... Ver más
La empresa ha respondido
Localización
Cambiar localización102 High Street, KT19 8BJ Epsom, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I joined easily enough only to turn up for my 1st class Bodytone 6.30am 30th jan and be met by a rude coach who didn't even identify himself or explain anything to me so not a great start but optimist... Ver más
La empresa ha respondido
Good gym but needs more variation in classes. There isn’t enough Pilates classes. The old Pilates teacher was wonderful but only allowed weekend sessions there is nothing during the week. The new clas... Ver más
La empresa ha respondido
I am member on Epsom gym for over a year , the Managers are very friendly and the gym is very clean and you can see the cleaner has the cleaning constantly. Also the personal trainers are very friend... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de PureGym UK - Epsom
Escrito por la empresa
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Información de contacto
102 High Street, KT19 8BJ, Epsom, England, Reino Unido
4,4
Excelente
73 opiniones
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
used this gym for years
used this gym for years, excellent, clean, good equipment, recently had to change gym plan/freeze it for 2 extra weeks, good solution, and changed plan easily
17 de marzo de 2026
Opinión espontánea
I joined as a Buddy to try the classes…
I joined as a Buddy to try the classes out, it was very easy and I look forward to my first class tomorrow!
1 de octubre de 2025
Respuesta de PureGym UK - Epsom
Hi Katie - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Respuesta de PureGym UK - Epsom
Hi Pushpa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Code did not work and couldn't get in…
Code did not work and couldn't get in the gym and there was nobody working at the gym to help
17 de mayo de 2025
Respuesta de PureGym UK - Epsom
Hi Ashley - Thank you for taking the time to leave this review. We are sorry to hear there were difficulties accessing the gym. If you have not already, we ask that you reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Respuesta de PureGym UK - Epsom
Hi Avinash - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Respuesta de PureGym UK - Epsom
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Fantastic value for money!
Pure Gym Epsom has a great vibe, good facilities and classes. It's a fantastic value for money!
24 de marzo de 2025
Opinión espontánea
Respuesta de PureGym UK - Epsom
Hi Filipa! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Respuesta de PureGym UK - Epsom
Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
The young guy (sadly I didn’t get his…
The young guy (sadly I didn’t get his name) who gave us a tour of the gym and a run down on membership was excellent.
At the end of the joining process on my phone it didn't stop ‘processing my request’ in spite of me receiving confirmation emails of my joining!
25 de febrero de 2025
Respuesta de PureGym UK - Epsom
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience caused upon joining.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; it is great to hear you enjoyed your tour! Enjoy your time with us! Thanks, PureGym
Great classes, great staff
Great classes, great facilities, lovely , helpful and supportive staff
22 de enero de 2025
Opinión espontánea
Respuesta de PureGym UK - Epsom
Hi Shirin - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
The gym is well-equipped
The gym is well-equipped, but does get very busy. The changing room is clean, but there is a terrible smell in the showers. The worst thing is that I paid a joining fee when i signed up last month, but this fee is now waived from this month!
20 de diciembre de 2024
Respuesta de PureGym UK - Epsom
Hi Feroz - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.
Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.
Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.
Respuesta de PureGym UK - Epsom
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
REVIEW: PUREGYM EPSOM
Simple, professional, effective & friendly. Great equipment ...it's all good!
29 de noviembre de 2024
Respuesta de PureGym UK - Epsom
Hi Dorian. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
One of best gym in Epsom
One of best gym in Epsom, it would be worth to meet new members and working together one gym one team together! Social circle is most important thing to make friends.
Keep it up the good work!
28 de octubre de 2024
Respuesta de PureGym UK - Epsom
Hi Ryan - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Highly recommend PureGym
Highly recommend PureGym.
Having used other gym companies im so glad I found this one because from the introduction into the gym the staff were great!!
This standard has continued from contacting through email to help with classes.
I like that you see the staff there clearly doing their jobs well.
Equipment all works and great choice too.
Where the equipment is spaced out you don’t feel intimidated when working out which can be important for some.
I’m currently in college studying to be a level 4 PT so finding the right place for me was important.
Its a great relaxed environment.
Another bonus is the free app, it’s easy to navigate and has so much information helping you guide through workouts and a lot more.
I’m on the plus membership which gives extra perks.
One of them is free access to the flavoured sports water machine.
I think PureGym has thought of it all from the customers point of view.
This 5 star review is well deserved.
Thankyou puregym.
4 de noviembre de 2024
Opinión espontánea
Respuesta de PureGym UK - Epsom
Hi Clare - Thank you so much for your feedback! We're glad to hear you're enjoying the friendly staff and range of equipment. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Respuesta de PureGym UK - Epsom
Hi there - Thank you for taking the time to leave this review! We want to make the beginning of your fitness journey smooth so it's great to hear you had an easy time joining us.
Is there anything that you feel we are doing really well with? We’d love to see what we’re doing right and what we can improve on! Thanks, PureGym
Excellent and sufficient gym equipment…
Excellent and sufficient gym equipment and good atmosphere 👍
6 de septiembre de 2024
Respuesta de PureGym UK - Epsom
Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
Respuesta de PureGym UK - Epsom
Hi Clive, thank you for the 5* review and welcome to PureGym!
We hope you enjoy your future visits to the gym!🙌
Thanks, PureGym
Respuesta de PureGym UK - Epsom
Hi Cynthia, thank you for the 5* review and welcome to PureGym!
We hope you enjoy your future visits to the gym!🙌
Thanks, PureGym
Great UI and UX
28 de junio de 2024
Respuesta de PureGym UK - Epsom
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.