PureGym is what it is - a no-nonsense no-frills gym that has a wide range of well maintained equipment, cardio machines and weights, and most importantly is great value for money, and walkable. Highly... Ver más
La empresa ha respondido
Localización
Cambiar localización172-176 Upper Richmond Road West, SW14 8AW London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Good gym, large space with a good variety of equipment - which is good as busy periods can have a lot of people there clanging and banging, but again thanks to size of gym never feels like people are... Ver más
Have been training at Pure East Sheen for two years. Fantastic gym with affordable prices. Gabriel, Manager, welcoming, hugely informative when I first started. I train with Kain, PT. He has given me... Ver más
La empresa ha respondido
Hey PureGym East Sheen - could you please consider adding another flat bench? I think people using the decline bench only use it because the flat bench is taken. 5 star rating if you can add another f... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de PureGym UK - London East Sheen
Escrito por la empresa
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Información de contacto
172-176 Upper Richmond Road West, SW14 8AW, London, Reino Unido
3,9
Muy bueno
63 opiniones
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Walkable, affordable, welcoming, well-equipped
PureGym is what it is - a no-nonsense no-frills gym that has a wide range of well maintained equipment, cardio machines and weights, and most importantly is great value for money, and walkable. Highly recommended for those of us who don’t want to pay £100+ a month more for the pool and sauna at a gym we’d have to drive to. My local one also has a very nice atmosphere, everyone is welcome.
27 de abril de 2025
Respuesta de PureGym UK - London East Sheen
Hi Maire - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym
One more flat bench pls
Hey PureGym East Sheen - could you please consider adding another flat bench? I think people using the decline bench only use it because the flat bench is taken. 5 star rating if you can add another flat bench, but other than that good gym 👍
25 de junio de 2025
Opinión espontánea
Respuesta de PureGym UK - London East Sheen
Hi Jean, it's great to hear you're enjoying PureGym, and thank you for the 4* review!
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager who always appreciates and takes on board member feedback.
Thanks, PureGym.
Paid for day pass £13.99 London East…
Paid for day pass £13.99 London East Sheen. But, dashboard is not showing day pass.
Cannot contact Puregym for help, no response to email & no contact telephone number.
14 de junio de 2025
Respuesta de PureGym UK - London East Sheen
Hi Eve, thanks for leaving us this review. We are sorry to see this is 1 star.
We are sorry to hear this. Please could you reach out to Member Services via email - member.services@puregym.com or social media DM and they will be happy to take a look and advise you further.
We apologise for any inconvenience.
Thanks, PureGym
How I was welcomed by Victoria & Matt &…
How I was welcomed by Victoria & Matt & others at London East Sheen feeling I am amongst many best friends homey & safe giving me hope to continue and live again 🙏
27 de mayo de 2025
Respuesta de PureGym UK - London East Sheen
Hi Shirin - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
I love PG East Sheen
I love PG East Sheen, all the memebrs and staff are lovely especially Luca Pane
1 de abril de 2025
Respuesta de PureGym UK - London East Sheen
Hi Luca. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great job Victoria, Lydia and Mark, thank you
Had a repeat of a problem with random suspended membership and blocked PIN codes for entry.
Victoria the gym manager at Sheen was superb along with Lydia and Mark in taking a lead, actually finding a person to speak to and stayed on it until it was resolved. Super pleased to have her help and and get this resolved for us. Nice job, thank you
14 de enero de 2025
Opinión espontánea
Respuesta de PureGym UK - London East Sheen
Hi Tom! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It is great to hear the management team and staff on site could assist and get this resolved as soon as possible! Thanks, PureGym
Looking forward to getting fitter in 2025
Easy to sign up. Took advantage of their introductory offer.
12 de enero de 2025
Respuesta de PureGym UK - London East Sheen
Hi Jackie - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
A great local gym
It’s my local gym and my killer lifts routine is well supported by equipment. It definitely requires a few new machines for lats, glutes, and back day workouts. But it’s a great gym, with awesome, hardworking, and supportive staff.
6 de diciembre de 2024
Respuesta de PureGym UK - London East Sheen
Hi Chris. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Was a bit disappointed by all the aging…
Was a bit disappointed by all the aging kit, barbells etc, and there weren’t enough bumper plates for everyone wanting to use them. Vibe is pretty poor, no music playing or if it was so quiet it feels like a church.
30 de noviembre de 2024
Respuesta de PureGym UK - London East Sheen
Hi Luke - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Regarding the point which you have raised about the bumper plates, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
I love the fitness classes and…
I love the fitness classes and flexibility at Pure Gym
21 de noviembre de 2024
Opinión espontánea
Respuesta de PureGym UK - London East Sheen
Hi Julie - Thank you for taking the time to leave this review!
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Respuesta de PureGym UK - London East Sheen
Hi Nathan - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Great local gym
Great local gym. Well laid out. Affordable. Friendly staff.
30 de septiembre de 2024
Opinión espontánea
Respuesta de PureGym UK - London East Sheen
Hi Marcia - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. Our team are just as brilliant too!
We are really happy to hear you enjoy using the gym! Thanks, PureGym
I really don’t appreciated how the…
I really don’t appreciated how the classes run , the PT , him don’t help very much , don’t care about safe manual , I asked to help me how to fix one of the stuffs he look unhappy to help .. So bad experience, this is Pure Gym in East Sheen.
28 de abril de 2024
Respuesta de PureGym UK - London East Sheen
Hi Maria. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your visit.
It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Poor Cleanliness in Toilets/Showers
Looks like no cleaners on site.The toilets weren’t clean, smelly and water flooded the floor by the sinks.
Terrible experience!
19 de abril de 2024
Respuesta de PureGym UK - London East Sheen
Hi Robert. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused on your visit.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
cannot download app
I use apple US and unfortunately am unable to download your app as it is UK only based.
Classes are usually pump, LBT or spinning. Would be nice if there were other kind of classes.
24 de febrero de 2024
Respuesta de PureGym UK - London East Sheen
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do apologise for any inconvenience caused in not being able to download the App. Please note you can also access the Members Area online on desktop!
If you have any other/specific suggestions for classes please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
No Guidence
There is little or no guidence for the use of equipment, the induction was merely showing you where the eqipment was not how to use it.
17 de febrero de 2024
Respuesta de PureGym UK - London East Sheen
Hi Clifford! Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars.
You can reach out to a member of staff on your visit to ask any questions regarding equipment, and how to best incorporate these into your workouts. Thanks, PureGym
I payed for my membership but now I…
I payed for my membership but now I can’t use it because I am not able to download the PureGym app on my phone
6 de febrero de 2024
Respuesta de PureGym UK - London East Sheen
Hi, thank you for leaving us this review. We are sorry to see this is 1 star.
We are sorry to hear this. We do hope this has now been resolved. If you require further help, we advise speaking to Member Services via email or social media as they will be happy to assist and advise you further.
Thanks, PureGym
Cleaning
Pure gym in East Sheen is only open between 8am and 8pm at weekends but the cleaner is cleaning between 8am and noon vacuuming around you feet and cleaning the toilets when you need them. Can’t the cleaning be done out of hours?
4 de febrero de 2024
Opinión espontánea
Respuesta de PureGym UK - London East Sheen
Hi Philip. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
The PureGym branch in East Sheen
The PureGym branch in East Sheen, London, is a very spacious gym, divided into sections for weight training and cardio. It is well-organized and well-divided. The only problem is that in the weight training area, there is only one flat bench for chest, leading to queues for those wanting to perform their workouts. This is inconceivable for such a large gym, especially considering that bench training is one of the most commonly performed exercises. The same issue applies to the areas designated for squats, with only four zones available. Additionally, two of these zones are often occupied for an extended period by individuals performing deadlifts, (preventing others from using the space for squats) because they have a different flooring. This results in the squat area being occupied.
Simply allocating a few square meters for deadlift flooring, separate from the squat area, would resolve this issue, ensuring better use of space and facilitating a more efficient gym layout.
In summary, the main stations for major muscle groups should be better managed to allow for enjoyable and comfortable workouts without the need to struggle for available space.
I hope that the gym management can takes my suggestions into consideration. These are relatively small adjustments that could significantly enhance the quality of workouts and the overall experience for those using the gym.
15 de enero de 2024
Respuesta de PureGym UK - London East Sheen
Hi Chiara. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.