You get what you pay for really. There always seems to be 1 or 2 machines broken and a few not in good condition plus a pet peeve of mine is the weights are never put back or if they are it's rare the... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónAlexandra Retail Park, OL4 1SA Oldham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Brilliant staff and management who care for members. Manager is really friendly and helpful same with all the PTS and staff. Brilliant community and people allowing you work and train hard always will... Ver más
La empresa ha respondido
I only come here because I got a cheap deal. The gym is fairly well equipped but the clientele here have no respect for the gym. Went tonight and weights and dumbbells literally all over the floor. Cu... Ver más
La empresa ha respondido
I enjoy the classes I attend. Especially the classes hosted by Ian Hall. He makes it very interesting. If it wasn’t for the classes I won’t go gym. I do think that they can do more Zumba sessions af... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de PureGym UK - Oldham
Escrito por la empresa
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Información de contacto
Alexandra Retail Park, OL4 1SA, Oldham, Reino Unido
3,3
Medio
108 opiniones
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I came back for a second chance 😐
I came back for a second time after using Oldham Pure in October 2025 which was a bad experience then.
Walking in the place was a very strong smell of body odour, turns out the heating was on. Stood under an air conditioning unit on the glute machine which was blowing out hot air.
Understandably its the clients that you have at that gym that are not putting the weights back but there was weights everywhere else but on the racks. People vaping. I get that its a Sunday afternoon and you cant have staff present all the time, but I feel it needs staffing more than it should be to enforce rules.
I will stick to any other PureGym in future.
8 de febrero de 2026
Opinión espontánea
Respuesta de PureGym UK - Oldham
Hi Jonny- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and we are looking for new ways to combat this. Please note that temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers if you have any concerns! If you would like to escalate any of these concerns further, please reach out to the Gym Manager and they will be happy to look into this for you. Thanks, PureGym
It is the worst gym in existence, at least for public government funding standards.
It is the worst gym in existence, the manager doesn't check equipment after being told several times by me and others who I speak to in the gym.
There is literally something wrong with every machine just due to the unbalanced nature of the gym it's self flooring doesn't match what's there, nothing is bolted to the floor, no safety checks.
For example peck deck seat still not sorted after months of being told, even me and one of my mates had to tell the manager, still nothing. And the other peck deck left arm is stiff and also isn't parallel with the other side, pretty much alot of the machines are quite lob sided.
I've been injured several times because of the gyms inability to actually get people out to sort and straighten out everything especially the racks omg the racks.
Of course not everyone, but the majority of new comers are damaging the gym, it's reputation, and vandalising and not taking care of the equipment they use. Usually young lads between 16 18, and alot of people don't put their weights back and don't even get told off for it.
Get in your way, deliberately steal things, or even my things in the past.
People are rude and stare, people don't help at the gym like certain PT who work there when people are clearly doing the forms bad or completely wrong. Constantly speak and not actually do much of anything,
Also staff don't even tell anyone off anymore for doing the most basic rules to follow that isn't hard, even when said to follow the rules like putting the weights back.
Unstaffed a lot too at the worst possible times.
People get in your way or stand behind you when your lifting especially heavy which can throw your hole balance and cause injuries itself.
It's just a ignorant, and lazy management in this gym and it isn't just me that has said this everyone I've spoken to agrees including the workers
5 years in that gym and I've seen the huge fast decline and again it's because of immigrants vandalising, not knowing rules slamming weights and cables, one manager works in two PureGym wtf where is the work flow, that's more stress and more things for the manager to not do.
They are also very ignorant and don't say hi and can't take blame for their wrongs either when told straight, well at least from what I've seen, and my own interactions.
I keep me to myself but it's got to the point where it has to be said.
But yeah bent gym, no maintenance or proper management, don't know what they are doing, or just blank ignore or don't help at all.
I feel judged when I'm in that gym alone. They r lucky the safety inspectors haven't come out because I bet they would make sure it gets done right.
They r getting away with it due to a wager as well, but they claim it's always safe which still defeats what they claim in their form so they can still get into trouble.
I remember one time where one of the workers said oh it's supposed to be bent it's how the bars are like what no that isn't how they are supposed to be.
But yeah anyone goes to this gym first time, keep this in mind. It is usually worse when you're lifting heavy since that's where a lot of the cracks show and are noticeable.
I remember when the management in late COVID times between 2020 and 2021 was amazing then but after COVID stopped, it went down hill after that.
Oh don't forget how everything breaks a lot and can take up to a month on average to get them sorted at times and their excuse or we try but they just won't come out . Eh stop justifying and projecting and admit with pride that the management is not good and the system is just broken nothing works and the multiculturism doesn't work either at least in not these extremes.
11 de febrero de 2025
Opinión espontánea
Respuesta de PureGym UK - Oldham
Hi Tyler. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager who will be happy to discuss these concerns further. Thanks, PureGym.
Local gym has alot of machine is clean…
Local gym has alot of machine is clean and staff are friendly great showers and changing room.
28 de agosto de 2025
Respuesta de PureGym UK - Oldham
Hi Mumin - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and see your positive comments! Thanks, PureGym
I love this gym
I love this gym. The staff are great and the atmosphere is so friendly. Equipment is superb.
18 de noviembre de 2025
Respuesta de PureGym UK - Oldham
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Absolutely disgusting Gym
Absolutely disgusting Gym. The one in Oldham has equipment that is damaged and smells vile. They do not clean their gyms properly and the showers are utterly disgusting. If you are going to join a gym, join a leisure Centre pay that little bit more and you will get the Cleaning with it.
14 de diciembre de 2024
Respuesta de PureGym UK - Oldham
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. . Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Joining self explanatory and easy.
Joining self explanatory and easy.
Joined due to separate female gym.
12 de julio de 2025
Respuesta de PureGym UK - Oldham
Hi Ascia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Awful gym in Oldham
Awful gym in Oldham, most of the equipment is broken, no staff there whats so ever, first time visiting a puregym will not be returning
1 de julio de 2025
Respuesta de PureGym UK - Oldham
Hi Cai, thank you for taking the time to leave this review. We are sorry to see this is 1 star.
We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible.
If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can.
Thanks, PureGym
Respuesta de PureGym UK - Oldham
Hi, Thanks for taking the time to leave this review, we appreciate and value our member feedback.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.
You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!
Thanks, PureGym
good gym I loved it
12 de mayo de 2025
Respuesta de PureGym UK - Oldham
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Respuesta de PureGym UK - Oldham
Hi Victoria - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
The steps where easy to follow during…
The steps where easy to follow during the registration process.
31 de marzo de 2025
Respuesta de PureGym UK - Oldham
Hi Freeman. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
My friend pays to bring a buddy and…
My friend pays to bring a buddy and it’s me and it would not allow me access
30 de marzo de 2025
Respuesta de PureGym UK - Oldham
Hi Meg, thanks for leaving us this review. We are sorry to see this is 1 star.
We are sorry to hear this. We would advise reaching out to Member Services via email or social media DM and they will be happy to take a look and advise further.
Thanks, PureGym
It’s good gym but unfortunately you…
It’s good gym but unfortunately you have to have strong immune system in your body coz you always gona catch viruses from this place.No safety and disinfectant measures are placed.They taking too many people but no enough space.For using one machine you have to wait long and long.All machines handles are toxic and sticky.They need big space for taking great number of people.Whenever I go next week I catch virus and don’t go for next two weeks.So I won’t recommend those who can afford better place.
25 de marzo de 2025
Respuesta de PureGym UK - Oldham
Hi Sahibzada, thank you for taking the time to leave this review.
We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.
Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.
Thanks, PureGym
Amazing gym!
Amazing gym, great facilities and the classes are fantastic! Friendly team always happy to help! Highly recommend.
21 de marzo de 2025
Opinión espontánea
Respuesta de PureGym UK - Oldham
Hi Joanna! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so.
Enjoy your next class! Thanks, PureGym
The times of use for the gym the only…
The times of use for the gym the only downside is when you want to use the equipment there is normally someone sat on it but not using it and in their phone
18 de febrero de 2025
Opinión espontánea
Pure gym, Oldham
Decent facilities and kit, good amount of equipment, clean facilities, great staff
28 de enero de 2025
Opinión espontánea
Respuesta de PureGym UK - Oldham
Hi Martin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
There is sometimes a smell as soon as…
There is sometimes a smell as soon as you come in, I think if the gym supplied some bodysprays in the bathrooms so people can use them or spray an area if needed. Also, airfreshners that automatically spray would be good.
5 de enero de 2025
Respuesta de PureGym UK - Oldham
Hi Tayyabah - Thank you for taking the time to leave this review! I'm afraid that we do not offer any complimentary products such as deodorant. We certainly recognise the good of good hygiene though as you have mentioned, which is exactly why we provide facilities such as showers in the changing rooms and cleaning stations which are situated around the gym. Thanks, PureGym.
Love the gym……bad showers
Not great first thing in the mornings when you need to wait for a shower once you have finished your workout due to shower still broken & blue rolls always running out ….should be available due to having good hygiene practices
12 de diciembre de 2024
Respuesta de PureGym UK - Oldham
Hi Mark. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your visit.
We would like to assure you that we are reviewing feedback and will ensure all points raised are addressed in club.
We fully understand the importance of supplies being available to members and staff and this will be dealt with. Thanks, PureGym
Showers have been closed off...only 3…
Showers have been closed off...only 3 now.. not enough for size of gym....I use cardio equipment...not enough of them....usually some aren't working....would like a wet area....and having seen that my monthly fee is £21 now,I might pay more and go somewhere else with better facilities
14 de diciembre de 2024
Respuesta de PureGym UK - Oldham
Hi Gary- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.