PureGym UK - Reading Calcot Opiniones 138

TrustScore: 4 sobre 5

4,0

Bath Road, RG31 7SA Reading, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Just take your finger out and clean down the changing room shower areas with some bleach and some limescale remover, its not hard to do. Same for wash hand basins in the toilet areas. They are... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always great. Puregym Calcot has an amazing friendly vibe and super friendly staff. Kit availability always good during the day. Changing rooms and kit always well maintained and staff on hand if need... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The stupid door system, you would think you’re going into a high security government building and don’t get me going on that stupid long pin nunber you need for the front door and water machine! Mus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pure Gym Calcot is a fantastic gym. But what makes this gym 5 star is classes delivered by the incredible PT Eli. Her passion, expertise and professionalism are delivered each and every time. After... Ver más

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Información sobre la empresa

  1. Gimnasio
  2. Centro de fitness

Acerca de PureGym UK - Reading Calcot

Escrito por la empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Información de contacto

  • Bath Road, RG31 7SA, Reading, Reino Unido

4,0

Muy bueno

TrustScore: 4 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Mostly good

Iv been a member at Calcot reading for 1year and overall it’s a good pure gym !
Positives -great classes with Will & Joe who seem to have a great following after a few short months
Negative-too many kids hanging around the equipment need to be moved on /no loitering
One member of the team shouldn’t be aloud to take fitness classes as lacks enthusiasm and oddly enough doesn’t look like he cares with absolutely no vibe !signs should be put up reminding people of personal hygiene.
Overall it’s a decent gym which I understand is under new management.

27 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super friendly vibe and great kit

Always great. Puregym Calcot has an amazing friendly vibe and super friendly staff. Kit availability always good during the day. Changing rooms and kit always well maintained and staff on hand if needed.

2 de febrero de 2026
Opinión espontánea
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Nice

A nice, easy going clientele and staff. Enjoyable classes.

24 de mayo de 2025
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Paul - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym

Valorada con 1 estrellas sobre 5

Puregym Reading terrible

The Reading gyms - Calcot, Basingstoke, Caversham - are all now pretty awful. Calcot is marginally better than the other two b/c newer, but going downhill fast. The bathrooms are terrible, they smell, the toilets are never working, litter everywhere, showers never working (no hot water, switches broken), even the gym equipment is showing its age. What a pity, I hope management can do something. I'll be looking around at other options.

14 de junio de 2025
Opinión espontánea
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Dennis, Thanks for taking the time to leave this review, we're sorry to see it's 1 star.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!

Thanks, PureGym

Valorada con 5 estrellas sobre 5

Nice and Easy to rejoin with discount…

Nice and Easy to rejoin with discount for 3 months. Excellent service!

11 de junio de 2025
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Menakshi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!

Thanks, PureGym

Valorada con 5 estrellas sobre 5

Seamless & Efficient

A seamless, efficient and easy to navigate process.

23 de febrero de 2025
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi there - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.

Valorada con 1 estrellas sobre 5

Unsure if I can use the gym or not

On completing the joining form at the beginning of the year, I had added that I have a slight disability brackets it was just to make the German wear that I am partially sighted). However, doing so has not allowed me to access the pure gym app because it continuously stops me from progressing and suggesting I email the site manager. I had done this on day one but still to this moment not received anything back for an induction or any communication.

Last week I had been near to the gym and so I popped in where I have been informed by a new manager that my membership will be sorted. I had confirmed that I do not require any further assistance, it was just a note to inform the gym just in case I needed to know anything due to my disability. I'm still unsure if my past can work or if I am able to enter the gym without an induction as I still have had no communication.

1 de enero de 2025
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information so this can be investigated. You can either do this in person (by pressing the Assist button by the door during staffed hours) or by emailing them directly. Thanks, PureGym.

Valorada con 5 estrellas sobre 5

Well equipped

I like PureGym, been using it in the past. Well equipped, spacious, broad class options. No contract which is quite convenient if you want to stop the gym for any reasons. Would recommend.

22 de diciembre de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Bernarda - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Valorada con 5 estrellas sobre 5

Great gym with good vibes

There are so many things I love about this gym. The staff are friendly and the vibe is unitimidating. My only criticism would be that I would like to see more dancey, aerobics and high energy classes in the morning when I feel it would help boost my mood. In my ideal world I'd go to dance or Aerobics 9am every morning!

14 de diciembre de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Laura - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym, overall! If you have any specific suggestions regarding the classes in the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Valorada con 5 estrellas sobre 5

Great atmosphere

Great atmosphere

14 de diciembre de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Valorada con 5 estrellas sobre 5

Great Gym

Clean gym and changing rooms. Plenty of working equipment. Easy access.

1 de noviembre de 2024
Opinión espontánea
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Valorada con 1 estrellas sobre 5

I tried joining Pure Gym

I tried joining Pure Gym. I was given an offer of no joining fee and half off the first month. However, when I tried to take up the offer (which was before the deadline), there was an error and I was told to contact member services. I contacted member services via email (there is no phone number) and over 3 weeks later they have still not got back to me.

1 de octubre de 2024
Opinión espontánea
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Ed - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you get your membership updated. Please make sure you have sent the email correctly as within 3 weeks we would have replied. An automatic reply will first be sent giving you information on your query and if this didn't help you can reply further to that email. Thanks, PureGym.

Valorada con 4 estrellas sobre 5

Gym layout and equipment is excellent

Gym layout and equipment is excellent. Not always easy to find staff. Noise level from equipment and music can be too much in peak times. Member of staff didn't show for an appointment I presume booked and no staff at the induction point. Waited 15 mins. I left.

9 de octubre de 2024
Opinión espontánea
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Helen - Thank you for sharing your review! We value and take note of all feedback from our members. Our goal is to create a welcoming space where you can enjoy an effective workout in a clean, safe, and friendly environment.

We strive to offer a diverse selection of equipment to ensure everyone has plenty of workout options, so we're glad to hear that you're pleased with it. Regarding your points raised on noise levels and your experience with your local staff, we are reviewing feedback and will ensure this is addressed in club. Thanks again, PureGym.

Valorada con 4 estrellas sobre 5

Joining was great and the trainers are…

Joining was great and the trainers are lovely. Only downside was the music in my first class for so loud that I couldn't hear the trainer at all and it was a bit overwhelming when nearly keeling over as so unfit. Hopefully they aren't usually so loud, else I may need to wear ear plugs! Great class though.

30 de septiembre de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to make the beginning of your fitness journey easy so it's great to hear you had an easy time joining us.

Regarding the point about the volume, our staff undertake regular volume checks for the safety and comfort of our members but if you approach the Gym Manager with more infomation they can look into this for you.

Enjoy your workouts and your progression upwards in your fitness journey! Thanks, PureGym

Valorada con 5 estrellas sobre 5

It’s clean and has a nice presentation…

It’s clean and has a nice presentation and arrangement of equipment to it.

21 de septiembre de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Good clean tidy well stocked gym .

Good clean tidy well stocked gym .. spacious with plenty of weights .. benches .. treadmills etc .. friendly staff with good knowledge.. good drinks variation ..all round good gym experience

2 de mayo de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi Anthony, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!😊

Thanks, PureGym

Valorada con 1 estrellas sobre 5

DISAPPOINTED

so packed, cold showers,

25 de marzo de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hi there! Thanks for taking the time to leave this review, but we are sorry to see it's 1 star. We would also like to apologise for any inconvenience caused.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym.

With regards to your point raised about the shower temperature; we always appreciate and take on board member feedback., and will make sure this is reviewed in club. Thanks, PureGym

Valorada con 5 estrellas sobre 5

Guest visit

Went as a guest...easy to set up the visit.
Lovely Gym at Calcot, clean and not busy

1 de marzo de 2024
Logotipo de PureGym UK - Reading Calcot

Respuesta de PureGym UK - Reading Calcot

Hey Robert - That's great to hear and thanks for the 5* feedback regarding Puregym Calcot!

Richard, PureGym

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