I almost cried when I read the item I wanted was out of stock, but as I read on in the email sent to me I was shocked to find out that an alternative had been sought at no extra cost to me, it's this... Ver más
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Consulta las opiniones de los clientes
I have had a new fridge installed today by Grant and Ed. An excellent job and very helpful couple of chaps. A credit to your company and my dog particularly liked Grant ! Thank you .
La empresa ha respondido
UPDATE: Kudos to the Purewell Electrical management team for reaching out to my Mum this morning & resolving the pricing error. Much appreciated. Buyer beware with prices… check around. Panasonic... Ver más
La empresa ha respondido
I bought a fan ahead of a heatwave while in my third trimester of pregnancy, so I was a bit more anxious (and probably a little dramatic!) about getting it in time than I needed to be. It was out of... Ver más
Información sobre la empresa
Escrito por la empresa
Purewell Electrical have been selling appliances for over 60 years, so we like to think we know a thing or two We focus on stocking a range of products, with fantastic staff knowledge before you buy, and exceptional after-care to make sure you are happy with your product. Feel free to have a look at our site to give you some ideas, or pick up the phone and give us a call on 01202 484411 and we will be happy to help.
Información de contacto
Meteor Retail Park, Wilverley Road, BH23 3RU, Christchurch, Reino Unido
- 01202 484411
- website@purewell.co.uk
- www.purewell.co.uk
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Bad treatment and patronising sales advisor…
Customer service and the way I was spoken to was dreadful . Always thought of purewell electrical as a good company with good customer service . Seems that has changed greatly. Charged £49.99 for simply cancelling at 8.30am before it had even left the yard. An order less than 12 hours old ! With the way things are financially within the economy for people atm I’m very disappointed they felt the need to take this . Never again will I shop with them .

Respuesta de Purewell Electrical
Prompt delivery,the heater thermostat…
Prompt delivery,the heater thermostat is pointless does not work properly, also cannot connect to internet
Exceptional service!!!
We ordered a chest freezer because our old one stopped working and was full of our Christmas shopping. Purewell Electric delivered our new chest freezer within an hour of ordering- wonderful and friendly company- and competitive
whole experience was so good.…
The saleroom staff helpful and knowledgable, met my needs in a non pressurised atmospere. The showroom was clean and spacious and plenty of stock.
The staff behind the desk were polite and patient with me.The delivery and installation ( 13/12/22) went so smoothly and Grant & Dean so helpful, went above and beyond what they needed to do.Polite, respectful, friendly and helpful. I would recommend this company to anyone.
Excellent personal service
Really pleased with excellent service given. Very helpful with all queries and everyone we dealt with from selecting the television to installation was polite, informative and approachable. Would definitely recommend
Very pleased with our new fridge freezer
Very pleased with our new fridge freezer. Excellent customer service, telephone call notifying us of the delivery slot. Very pleasant and helpful delivery driver. Also nice to know they are local to us too. Would highly recommend and will return next time we need any electrical item. Thank you
The people were great!
Excellent installation engineers.
The engineers that installed our Bosch Dishwaser were excellent, even cleaning out the existing drain.
Purewell's installation engineers are excellent
Purewell's installation engineers were briliant. Before they installed our new Bosch dishwasher, the diagnosed a plumbing problem (drain pipe was missalligned and virtually blocked.) They cleaned and reset the drian pipe and connected up the appliance. The gave detailed instructions about the machine and demonstared and tested the install. Great service from a local company.
Great service
Great service, very prompt and even had a phone call to advise an 1hour delivery spot - perfect
The Most Helpful Company
The help, sound advice and prompt action they gave my elderly parents. Couldn't fault them. An amazing company.
Perfect shop to view items and helpful…
Perfect shop to view items and helpful staff. Ordered cooker with delivery which arrived speedily 2 days later. l would recommend this shop for A1 sevice * * *
Oven installation
Great customer service & the 2 guys installing were extremely helpful & went the extra mile to ensure a seamless fit.
excellent online service
We ordered our mew machine online which was a comparable price to other online retailers and as we were local to the store we were told delivery would be made the next day which was far better than expected.
Customer for life
From the moment I entered the store someone came to attend to me which is a rare occurrence nowadays. I got great service from these people from purchase to installation. Their prices are comparable to the large on-line and other electrical retailers plus of course a level of service which you will not get from the giantsTEJI5668

Respuesta de Purewell Electrical
Very satisfied.
I am very pleased with the freezer and the service offered by Purewell Electrical. Many thanks.

Respuesta de Purewell Electrical
Fantastic service from start to finish!!!!
Fantastic service from start to finish! Purchased a fridge freezer, Ed's advice superb! Delivered on time and took away our old very large and heavy American Fridge freezer from our 2nd floor flat (without a lift!) by two delivery men who were both still smiling and happy when all done! A big thank you to all !!

Respuesta de Purewell Electrical
Excellent service
Great prices, local company, always efficient and helpful. Kept in touch re delivery dates. Thanked us on the phone for our order.
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