Quartzize Opiniones 

2115
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

WHAT A FANTASTIC JOB 👍 CHRIS & RYAN ACHIEVED TODAY DIDN'T STOP FROM THE TIME THEY CAME THIS MORNING TILL EARLY EVENING WE'RE SO PLEASED WITH EVERYTHING EVEN PUT MY INDUCTION HOB IN WORKING 🤗... Ver más

Valorada con 5 estrellas sobre 5

Just 2 days to totally transform our kitchen and utility. Chris and Ryan were great through out the fitting asking questions making sure we got the WOW kitchen we had hoped for. It was relatively pa... Ver más

Valorada con 1 estrellas sobre 5

Fitted my kitchen about 19 months ago, not a bad job to be honest. They fitted a cheap sink, now it's cracked, never been abused or had anything dropped in it. They told the sink manufacturer w... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. Work top overlays and splash backs were delivered on dates that they gave us, and installed a couple of days later as scheduled. Very professional installer called Carwyn. Very ha... Ver más

Información sobre la empresa

  1. Reformas de cocina

Escrito por la empresa

Quartzize specialise in kitchen makeovers, predominantly quartz overlay worktops. These can be fitted over your existing worktops and come with many benefits. - Generally 40% cheaper than granite. - Can be fitted in just a day. - Less mess to deal with as your existing worktops stay in place. - Hygienic and stain resistant. - More durable. For more information please visit our website http://www,quartzize.co.uk or call us on 0800 862 0295 for a free no obligation quotation.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 4% de las opiniones negativas

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3,9

Todas las opiniones

(2115)

91 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had fabulous worktops fitted by…

Had fabulous worktops fitted by Quartzize, Jake the fitter did the most Amazing job, paying great attention to detail he was polite and very helpful.
The kitchen was left clean and all the rubbish removed for an arranged collection.
First class service I would highly recommend
Transformed the kitchen very pleased

21 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst company we have ever dealt…

The worst company we have ever dealt with. Booked an appointment for today, Teresa Paige at 2.00. Changed our whole day around to be ready. Never arrived. Phoned, spoke to Beth at 15.13. She stated that Ms Paige was running late and that we had cancelled appointment. Beth stated she would contact Ms Paige and call us back. No return call. Phoned at 14.24, asked for CEO, transferred to Beth. She stated that she had called us back, my iPhone disagrees, and that we had cancelled and rebooked for October. A complete pack of lies. If anyone wants to deal with this company, don’t say that you have not been warned.

21 de agosto de 2025
Opinión espontánea
Logotipo de Quartzize

Respuesta de Quartzize

Dear Mr. Payne,

We are writing regarding the appointment scheduled for 21st August with our representative, Theresa. On the day, Beth called you at 2:10pm to let you know that Theresa was running slightly behind schedule and would be approximately 10–15 minutes late.

During the conversation, you mentioned that the appointment had been cancelled due to your wife being unwell and that you were planning to reschedule for October. At that time, we explained that there was no booking for October in our diary, and you indicated that you would call back to confirm a new date.

Shortly after, you contacted our colleague Jo asking for an update on Theresa. Jo explained the situation based on my earlier call, and the conversation became difficult. Beth then took the call to clarify once again.

We understand that these situations can be frustrating, especially with changes in health or schedule, and we always aim to provide clear communication and support. Our goal is to work with you to ensure any future appointments are arranged at a convenient time.

Valorada con 5 estrellas sobre 5

Kitchen facelift

Our upgrade to our kitchen was handled beautifully by Quatzize. The customer services are all excellent, kind and friendly. Most importantly they are efficient. My worktops were fitted by Jake, he did a first class job, everything looks amazing. He left everywhere clean and tidy and he was pleasant, friendly and helpful. A great way to improve the kitchen.

18 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jake

Jake was absolutely unbelievably clean and tidy. The worktops are perfect and a great job done. Cleaned up after as wellThankyou Jake

13 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent experience all the way…

An excellent experience all the way through from initial contact with Dan, the sales consultant to Tomass and Milosh, the fitters and then disposal of rubbish at the end. All very professional, workmanlike and a with keen eye for detail. All very friendly and accommodating. I'm very pleased with the result and the materials are of a high standard.

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

From Steve the salesman to Paul the gas… magic

From Steve the salesman to Paul the gas filter and Jake who fitted my worktops ,all was excellent Jake texted me said he would come at 7/45 and right on time he set up in the garden and set to work ,I went out for a few hours and when I came home he was clearing up kitchen was spotless as was the garden I fell in love with my new worktops it was like I had a new kitchen so thank you 🙏

11 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORKTOPS CRACKED, 2 REPAIRS, MEANINGLESS GUARANTEE NO REPLY TO SETTER QUOTING SECTION 49 AND 52 OF CONSUMER RIGHTS ACT

I had worktops fitted on 3 sides of my kitchen and windowsill, that fitted to the windowsill was a very different shade, eventually Quaretsize replaced it, then I noticed cracks in 3 areas, I sent photos and was asked to pay £50 for repair despite them being within the guarantee period, the cracks were disguised but not long after reappeared, after several emails they were again repaired, within a day they reappeared. I complained and have had no reply, I sent a letter by tracked delivery on 23rd June quoting Consumer Rights act 2015 and have had no reply. The fitter who did the work said "you can hit this with a hammer and it won't break - not that you would" I distinctly remember him saying that, we are being ignored in our complaint, all the cracks are near joins, could it be when they were cut that the damage started? I would never recommend this company

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

marble quartz worktops

Had marble quartz worktops, new hob and sink fitted by Jake yesterday. Amazing attention to detail and fitted to perfection.
All staff from the delivery drivers to office staff have been so helpful and accomodating.
Highly recommend.

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Quality of Workmanship

Jake and his colleague were very professional and friendly, efficient and skilled. I am really really happy with the finish and how they went about the job. Really tidy too both during and clearing up afterwards. I would highly recommend

6 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very professional company

Very professional company and Jake and his colleague who came to fit the worktops were polite, efficient and cleaned up after they had finished .We are very pleased with the result . The only reason I have put 4stars rather than 5 is that we were left with all the off cuts to dispose of. Jake told us that we should have been told at the first visit that we could arrange for rubbish to be collected. We cannot remember ever being asked about that.
I would recommend this company to give your kitchen a makeover.

4 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jake and his apprentice fitter did a…

Jake and his apprentice fitter did a fantastic job when fitting my new worktops from Joe’s Doors. I’m so pleased with the result. It’s like having a new kitchen for almost half the price.
It’s a 10/10 from me ⭐️⭐️⭐️⭐️

29 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brand new kitchen at half the price

From the first meeting with Roger the rep to Raff the surveyor to Wil the fitter all were very polite friendly and courteous.
Wil arrived on time and worked cleanly and efficiently from the start. All areas both inside and out were left clean and tidy.
The workmanship provided by Wil was second to non, my kitchen looks brand new.
I will definitely recommend having quartzize to replace your work tops.

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent job done

Such pleasant guys, Chris and Paul, they worked quietly and efficiently. All the mess was cleared up both inside and outside when they had finished. The worktop looks amazing, what a great job, it exceeded our expectations. I would thoroughly recommend your company.

23 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality

We had Jake to fit our work tops, he was friendly and helpful. The quality of the materials and workmanship was excellent, would definitely recommend. Thank you we are really happy with outcome.

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shame on you I wrote a review a few…

Shame on you I wrote a review a few days ago and guess what? You couldn’t even be bothered to reply.
Shame you got your money and then you can’t I can be bothered to check. See if everything was okay with the finishing job.

26 de junio de 2025
Opinión espontánea
Logotipo de Quartzize

Respuesta de Quartzize

Hi Siobhan,
Apologies that nobody had replied to your original review.
The team that deal with our Trustpilot reviews were not in the office from Wednesday last week and have returned today.
Your Account Manager has tried to call you numerous times but doesn't seem to be able to get any answer from you.
Please contact the office on 08008021792 option 2 at your earliest convenience.

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