Radiators 4u Opiniones 

251
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good response time when queries raised. Haven't checked the radiators yet as they were delivered the day we went on holiday. However the driver was completely clueless and had no working SatNav and no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rang Nick for advice on buying radiators he was calm and efficient and very professional. Order was delivered very quickly...rang customer service just gor a query and was greeted with a very friendl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Their website was simple to follow which for a very occasional DIY plumber made life easy. I needed a TVR with a corner fitting. I ordered it over the weekend and received the item via DPD two days l... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

No dislikes on your part, very good quality valves and quick despatch, but I had to phone DPD after they told me parcel was delivered (long wait on automated answering system). Eventually told it was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de radiadores
  2. Contratista de calefacción
  3. Proveedor de equipos de calefacción
  4. Servicio técnico de calefacción y calderas

Escrito por la empresa

Radiators 4u has been a trusted, independent UK radiator supplier and heating specialist since 2002. Operating from our Kiln Road base in Portsmouth, we help homeowners, interior designers, and trade customers across the country find the perfect heating solutions for any renovation or building project. As an established online radiator retailer, we stock a comprehensive range of high-quality heating products. Whether you are looking to buy designer radiators online, source classic column radiators, or purchase traditional cast iron radiators, we offer styles to suit both modern and period properties. Our extensive catalogue also includes space-saving vertical radiators, bathroom towel rails, energy-efficient central heating options, and essential accessories like thermostatic radiator valves. We make upgrading your home heating straightforward, providing free UK delivery on standard off-the-shelf stock, fast next-day delivery options, and bespoke, made-to-order radiators tailored to your exact specifications. Browse our full collection online at www.radiators4u.co.uk or call our Portsmouth-based team of heating experts on 02394 216 216 for friendly, practical advice on BTU outputs and radiator sizing. We will always respond to any reviews within our 24 hour service level agreement. For Cast Iron Radiators see Cast Iron Radiators 4u, for Column Radiators see Column Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

251 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(251)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very Satisfied

Ordered a towel radiator for our bathroom which was delivered within two days. Found it was too big to fit in the area given and returned it to a local SMR depot who exchanged it immediately for a smaller one. Workers at depot very helpful and polite. Brilliant service and product.

16 de abril de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

SMR Bathrooms not only supported me specifying the correct equipment but went the extra mile to ensure the items were delivered to meet a very tight deadline.

26 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Product

Ordered a shower track rail and paid a lot less than a similar national supplier
Good product , everything there , good assembly instructions

19 de marzo de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

RETURNS POLICY - ALL SORTED

20 MARCH 2015
Spoke with Paul Duffy the General Manager at SMR after my review. We resolved the return of the rad within a few minutes, their courier dropped off the new rad the next morning and took the other one back and I paid for the return (which I was happy to do). All sorted.
The new radiator goes on the wall next week and I'm sure it will be fine.
Happy we resolved the matter quickly and in an amicable manner.
I'll be giving SMR another go
Andrew

I ordered a rad and when it came it looked too small and I rang to order a larger one and pay the difference. I thought the new rad would be delivered and the other one taken back and I would pay the extra return charge, which I was happy to do. But I was told I had to organise my own courier firm with a limited time scale. Also I would have to pay in full for the new rad and not just the difference.
I thought I would try SMR Bathrooms because we renovate alot of houses. I won't be using them again
Very disappointed with your policy.
Andrew Rapinet

12 de marzo de 2015
Opinión espontánea
Logotipo de Radiators 4u

Respuesta de Radiators 4u

Dear Andrew

Firstly thank you for taking the time to place your review, your feed back is very important to us to help with our continuous improvement program.

Secondly after reading your review & then following this up with a phone call to yourself this morning I am glad we were able to resolve this challenge amicably between us.

It is company policy to charge for any replacement order due to ordering errors, followed by a full refund on original order when received back with ourselves. I am however disappointed that we did not offer you the after sales care that I expect all my staff to offer (Reference, arranging collection of original order) especially when you were more than willing to pay for said collection.

As you know, after talking this morning, we have now sorted this for you & we hope you understand & accept our apologies for any inconvenience caused. Your correct unit & collection of original should be with you with-in the next 24 hours.

Many thanks

Paul Duffy
General manager

Valorada con 4 estrellas sobre 5

Excellent product and service

Bought the ceiling to ceiling shower curtain rail, which was of the quality described. Good instructions and fittings. I had to email to check on delivery (hence 4 not 5 stars) but it then arrived as promised.

10 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very quick efficient service

I order shower rail by phone and received a call from Steve the next day saying part was ready to be delivered.Received next day in perfect condition .
based on this service would defiantly use again .This was the only suppler I found to sell a 2 meter long curved shower rail .

22 de febrero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Great customer service, texts to advise when goods are to be despatched/delivered and follow up calls to ensure you are happy. This, coupled with great competitive pricing means i would definitely recommend SMR and use them again myself. All this over the Christmas period when things could get delayed, but thankfully didn't.

9 de enero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chrome Towel Rail

I found the site easy to use, with a good choice of radiators. Ordering was simple and straight-forward. The radiator arrived a few days later and was left with a neighbour. Well packaged and in good order. It will be a while before I fit it into my system, but do not anticipate any problems.

8 de enero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality product

Great quality material, there's so many cheap and shoddy materials on the market we wanted something that looked great. Although we're not quite ready to fit, all items listed were supplied, and delivery on date requested. Will look lovely when we're finished.

18 de diciembre de 2014
Opinión espontánea

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