I ordered from Rafterfe and never…
I ordered from Rafterfe and never received my parcel.
This company is based in the USA, but their delivery service to the UK is extremely poor in my experience. The parcel was never delivered to my address, and there is no valid proof of delivery such as a signature, photo, or confirmation that it reached my property.
The seller attempted to rely on GPS coordinates and a delivery image, but the location shown does not match my address. The item also appears to have been left in a communal stairwell, which is not secure delivery or proof that the parcel was received by the correct person.
Despite multiple requests, the company has not taken responsibility or provided proper proof of delivery, and instead attempted to shift responsibility onto me to contact the courier, which is not the customer’s responsibility.
As a result, I have not received my order and the issue remains unresolved. I would not recommend this company based on my experience with their delivery and customer service.
19 de junio de 2026
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