The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent... Ver más
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The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent... Ver más
La empresa ha respondido
I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy lifting—cataloging all furnitu... Ver más
La empresa ha respondido
I received a prompt reply from Eric. Remediation was offered and accepted. My trust with this company has been fully restored. Thank you for your professional courtesy and recognizing me as a not... Ver más
La empresa ha respondido
The auction is experience as a whole was positive. The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface Checkout / invo... Ver más
La empresa ha respondido
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
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The wrong item (worth about a dollar, at best) arrived from them and I sent a dozen text messages explaining their error, their response was "can't do anything about it". To be clear, they never sent the actual item I purchased and never responded when I requested a refund. Their text correspondence policy is simply a waste of time. Beware.

Respuesta de Rasmus Auctions
I was able to get the restaurant equipment I needed at a fraction of the price. I have even purchased high end living room furniture on the site as well

Respuesta de Rasmus Auctions
Quick and easy auction format. Easy pickup process. The experience has been great on every item I've won.

Respuesta de Rasmus Auctions
Everything went smoothly- got some good stuff at super cheap prices

Respuesta de Rasmus Auctions
I have been loyal customer to Rasmus Auction I believe since they got into the Auction business until last time throw me under the bus. I bid and won about $700+ worth of furniture. One of the item was environmentally damaged, which is hard to see it on the posted pictures unless mentioned on the item description. I figured it out on the site that the item is falling apart when I tried to pick it up.
I talked to what they call it site project manager to have this item be refunded since it did not mentioned on the description that the item has severe environmental damage, falling apart and not able to pick it up. Manager refused with bad attitude, and said "everything mentioned on the pictures". I said, pictures do Not tell me everything, suppose to be mentioned on the description as well as it says on #8 Rasmus Terms & Condition.
I did not pick up the item. Next day, I contacted Rasmus office with no luck, texting back & forth.
I gave up the refund and asked them to get the item back, they said, "You abandoned the item and we cannot find it. Now, my hard worked money never refunded, and the item is gone.
Finally, CEO contacted me texted me threatening saying "CONTINUED DISPUTES REGARDING THIS TRANSACTION MAY RESULT IN SUSPENSION OF BIDDING PRIVILEGES". I said, in fact I am going to suspend myself from Rasmus before you do. I will go head and report this to my area Attorney general, BBB & civil court and of course keep posting reviews all social media until I get my money back.

Respuesta de Rasmus Auctions
Its was easy to monitor the bids and pick up was quick and frictionless. That is all I ask

Respuesta de Rasmus Auctions
Great experience with Rasmus - the pick-up representative was very helpful, and the load up was quick, efficient, and professional. I look forward to the next one.

Respuesta de Rasmus Auctions
They are reliable and deliver exactly what they advertise. Have always had a good experience with them.

Respuesta de Rasmus Auctions
The team is always friendly and helpful. They make the entire process less daunting for everyone. A+

Respuesta de Rasmus Auctions
An honest bidding system. Straightforward, no gimmick.

Respuesta de Rasmus Auctions
Easy check in
Fabulous personnel
Always helpful & pleasant!

Respuesta de Rasmus Auctions
I'm still trying to get the title from the dealer ship, it has been a roller coaster with the car auction, I might need your help here

Respuesta de Rasmus Auctions
Overall easy process, BUT part on my win was missing and when I wrote you about it, and they provided a partial credit for a future purchase… thank you Erik.

Respuesta de Rasmus Auctions
Easy to use platform. Accurate descriptions. Good communication and I can pick up the phone and talk to someone when needed, which is rare.

Respuesta de Rasmus Auctions
I have purchased multiple items through Rasmus Auctions and the experience is always the same. Excellent. This time was no different. In a world where things often are not as they appear to be, Rasmus has earned my confidence and they deliver what they advertise.

Respuesta de Rasmus Auctions
Everyone was very nice and helpful when I went to pick up items.

Respuesta de Rasmus Auctions
Good catch all website, many good, transparent vendors with good finds and prices.

Respuesta de Rasmus Auctions

Respuesta de Rasmus Auctions
It was my first time winning auctions with Rasmus. I was a little nervous not knowing what to expect. The entire process was seamless. Easy pickup. No chaos. Would definitely do it again!

Respuesta de Rasmus Auctions
Well from the beginning to end was great and easy, all the support staff at the location were amazing and so nice to talk to. Plus the items were as they were in the picture

Respuesta de Rasmus Auctions
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