Raymour & Flanigan - Albany Latham Opiniones 

174
TrustScore: 4.5 sobre 5

4,5

873 New Loudon Road, 12110 Latham, NY, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Sales Person, Mike, was very informative and helpful. Did not rush you into making a decision and provided various options. I've bought many things from your store and never considered to go any... Ver más

Valorada con 5 estrellas sobre 5

My service from ordering my item to customer service and delivery was excellent. Hillary Hess did a great job of checking up to make sure my dresser got delivered safely. The diverly person was ver... Ver más

Valorada con 1 estrellas sobre 5

Your loss prevention department made things very inconvenient, requesting ID, credit card copy and mortgage/lease copies for an order that had an approved credit card two different times. I have orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When I walked in, I was Acknowledged! Then left alone!! Then Mike again acknowledge me when I was walking thru Showroom. His Professionalism and Courteousness was why I actually Bought $2,300 a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 873 New Loudon Road, 12110, Latham, NY, Estados Unidos

  • 5187821316

4,5

Excelente

TrustScore: 4.5 sobre 5

174 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(174)

4300 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The process of ordering is very easy…

The process of ordering is very easy and quick. We are very pleased

17 de enero de 2023
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Respuesta de Raymour & Flanigan - Albany Latham

It's great to hear that you found our ordering process easy and efficient! Thank you for sharing your positive experience with us. We hope to continue providing you with great service in the future. -Jeff V.

Valorada con 5 estrellas sobre 5

Happy camper

Great selection. Great price. Awesome customer service.

13 de enero de 2023
Logotipo de Raymour & Flanigan - Albany Latham

Respuesta de Raymour & Flanigan - Albany Latham

Thank you Kim Louisfor your review. We're happy to hear you found our service and selection to be amazing!! We hope to see you again. -Jeff V.

Valorada con 5 estrellas sobre 5

Great Customer Service!!

When I walked in, I was Acknowledged!
Then left alone!! Then Mike again acknowledge me when I was walking thru Showroom.
His Professionalism and Courteousness was why I actually Bought $2,300 and opened an Account with your company!
I was there just to look at options only!!
Mike, is a Great Salesman and a Humbled Veteran!!
Please, Thank Him for his Employment!🇺🇸

9 de enero de 2023
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you for taking the time to leave a review, Lyle! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Dennis very helpful

3 de diciembre de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you Margaret Dugan for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Valorada con 5 estrellas sobre 5

Excellent service from Jen!

Excellent service from Jen!! She was very knowledgeable and patient with us!

25 de octubre de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you for your review Kimberley Madigan We are happy to hear that your sales person was knowledgeable and patient!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

living room furniture

My wife and I appreciated Jerry's help when we came in to look at living room sets. He had answers to everything we were questioning at his fingertips. Jerry grabbed a cart and brought over a chair to the other side of the store. We were able to see how the 2 pieces looked together. Thank you Jerry and Thank you Raymour and Flanigan for our new living room furniture.

2 de octubre de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you Tom L. for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new living room furniture! -Jeff V.

Valorada con 5 estrellas sobre 5

Alex is the best!

I dragged this poor man all around the store trying to decide what I wanted. He was kind and patient and made sure I left with items I’d be happy with. It was a great and easy experience. Thanks Alex!

9 de septiembre de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you Emelinda Hymes for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Valorada con 5 estrellas sobre 5

Fast and friendly

8 de septiembre de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Hi Rebecca,Thank you for your excellent review! We're happy to hear our team was friendly and efficient!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

excellent service while purchasing our…

excellent service while purchasing our mattress

3 de septiembre de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you Chris Motta for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Cap, my salesman was very helpful and I appreciate his suggestions and advice regarding my purchase. I would absolutely return to work with him again on future purchases

23 de agosto de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you Paul J for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Valorada con 5 estrellas sobre 5

Excellent Experience

My wife and I found the experience at Raymour & Flanigan most pleasant. The sales agent was most helpful and professional.

15 de agosto de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you for taking the time to leave a review, Marc! We're happy to hear that your sales associate was helpful and professional!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

I’m handicapped and just got out of the…

I’m handicapped and just got out of the hospital. My sister in law went shopping for me and the sales person went out of his way to find me the perfect power lift chair! It was scheduled for delivery on Tuesday and he managed to get the delivery date changed to Sunday! I thank him for that and look forward to getting my chair!

2 de julio de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you Sue for your review! We are glad to hear that your sales person was very great to work with!! Enjoy your new chair. -Jeff V.

Valorada con 5 estrellas sobre 5

Knowledgeable

Very accomadating and has a wealth of information on products

27 de junio de 2022
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you for taking the time to leave a review, Christine! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Power recliner loveseat

The Salesperson, Jordan, was great. I researched R&F website so we knew pretty much what we wanted and what was as available. The website is easy and friendly. He was familiar with the power loveseat recliner we were interested in and offered other suggestions as well. It was not on display but the single recliner was for us to try. Our Friday purchase was available on Monday but we chose Tuesday. Our last purchase of at least half of the furniture in our home from R&F was six years ago and we were very happy with everything except the loveseat recliner which we have been unable to get comfortable in for the last few years. We’re hoping the power recliner we are purchasing will, since it has loads of adjustments available.

25 de octubre de 2021
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Respuesta de Raymour & Flanigan - Albany Latham

Thank you for taking the time to leave a review, Jack! We really appreciate you taking the time out to share your experience with us. -Taylor W

Valorada con 5 estrellas sobre 5

The salesman

The salesman, Brian, was very helpful and friendly. After shopping around in several other capital region stores, I was pleasantly surprised to learn that Raymour & Flanigan's wait time for the chair I purchased was 1 month rather than anywhere from 3 to 9 months.

24 de julio de 2021
Valorada con 5 estrellas sobre 5

Tim Cotton, Sales Rep

It’s always a pleasure to shop.

23 de mayo de 2021
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Respuesta de Raymour & Flanigan - Albany Latham

Hi Ann! It's great to see your experience with us was enjoyable! Thank you for furniture shopping with us! -CE

Valorada con 3 estrellas sobre 5

ordered over the phone picked up at…

ordered over the phone picked up at store never got reciept or paper work

13 de mayo de 2021
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Respuesta de Raymour & Flanigan - Albany Latham

Hi Gary! We are very sorry to hear about this issue with your order. We would like to get you in touch with our management team to help resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. Thank you for your patience, we will be in touch as soon as possible.

Valorada con 5 estrellas sobre 5

Cap did an excellent job working with…

Cap did an excellent job working with us and even went over and beyond. He contacted us later in the day to inform us that he found the furniture we wanted.

20 de abril de 2021
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Respuesta de Raymour & Flanigan - Albany Latham

Hi Pr! We want to thank you for your 5-star review! We are looking forward to seeing you again soon!

Valorada con 2 estrellas sobre 5

The salesman I spoke with was rude

The salesman I spoke with on the phone was rude. I wanted to purchase a sofa but pillows from a different couch. He spoke to me as if I had lost my mind. "So, you want to buy one sofa but the pillows from a different sofa?" He said condescendingly. I then asked him if I am the first to buy a sofa and buy pillows from a different sofa. He did not answer my question. He said, "Well, it will take a long time to get them." I assured him this was not an issue. He then told me he couldn't order them because they are an outlet item.

His entire tone was unprofessional, crude and off-putting. So, I decided to just buy the sofa online instead of getting it with his name attached to the sale.

9 de abril de 2021
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Respuesta de Raymour & Flanigan - Albany Latham

Hello A.D. Sorry to hear you had this experience in our showroom! That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you.

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