Raymour & Flanigan - Boston Road Outlet Opiniones 

86
TrustScore: 4.5 sobre 5

4,3

665 Boston Road, 1119 Springfield, MA, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The professional and personal support I received from Dan! I came distressed. I left feeling great, with a gorgeous living room set! Thank you

Valorada con 5 estrellas sobre 5

Rose Sullivan was a big help in picking out our purchase she was friendly and knowledgeable would recommend her to any of family or friends to ask for her

Valorada con 5 estrellas sobre 5

I can always count on the store, and my Sales rep Christine Gilrein to find me exactly what I am looking for. I have bought most of my furniture there, and she knows my taste, and shows me what wou... Ver más

Valorada con 1 estrellas sobre 5

When i buy my Sofa. They ask me to buy insurance to protect my Sofa. But when contact with them 1 months already. No one contact me. I keep email them No one say anything. I never ever buy anything a... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 665 Boston Road, 1119, Springfield, MA, Estados Unidos

  • 4137968382

4,3

Excelente

TrustScore: 4.5 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,3

Todas las opiniones

(86)

4213 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Sales person greeted us & left us alone…

Sales person greeted us & left us alone to browse. Kept his eye on us and was there when we had made a decision.

31 de marzo de 2025
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Dear Janice,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to provide you with the perfect balance of assistance and space to browse at your own pace. It's wonderful to know that you felt supported when making your decision. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan in the future.

Warm regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Friendy

Friendy, helpful and pushy

1 de abril de 2025
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Hello William Glenn,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our team friendly and helpful during your visit. We always strive to provide a welcoming and supportive environment for our customers.

If there's anything specific you'd like to discuss or if you have any further suggestions, please feel free to reach out!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

It's beautiful Furniture

It's beautiful Furniture, Delivery was great, They were on time. They were very careful. The delivery men did a great job, bringing it in.They were very nice.Thank you.

19 de marzo de 2025
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Hello Mitchell,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you love your new furniture and that our delivery team provided you with a great experience. It's always our goal to ensure that our customers receive their purchases on time and in perfect condition, and we're delighted to know that we met your expectations.

Your kind words about our delivery team are greatly appreciated, and we'll be sure to pass along your compliments to them. If there's anything else we can do for you in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

I visited the Milford CT store and met…

I visited the Milford CT store and met James Fields who was very knowledgeable about leather power recliner that I was interested in. He spend quite a bit of time with me which was a determining factor in my purchase. I purchased the Maynard power recliner online but Mr. Fields was the reason I decided to buy.

8 de marzo de 2025
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Dear Harry Lato,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that James Fields was able to assist you so effectively during your visit to our Milford store. It's wonderful to know that his knowledge and dedication played a key role in your decision to purchase the Maynard power recliner.

We strive to provide exceptional service to all our customers, and your feedback is a testament to the hard work and commitment of our team members like James. We will be sure to pass along your kind words to him.

We hope you enjoy your new recliner and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Excellent communication

Excellent communication. very friendly and super professional delivery. Also extremely quick

2 de diciembre de 2024
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Respuesta de Raymour & Flanigan - Boston Road Outlet

Hi John,

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our communication and delivery team. It's great to know that our team was friendly, professional, and efficient. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

I’ve been a customer for many years

I’ve been a customer for many years. The customer service and professionalism are exceptional.

12 de noviembre de 2024
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Respuesta de Raymour & Flanigan - Boston Road Outlet

Dear Customer,

Thank you so much for your kind words and for being a loyal customer over the years. We're thrilled to hear that you've consistently experienced exceptional customer service and professionalism. Your support means the world to us, and we look forward to continuing to serve you in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Valorada con 5 estrellas sobre 5

Awesome sales gent!

30 de septiembre de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Thank you so much for your review, Wendy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

Excellent Experience

Worked with Dan Evans to find the perfect lift chair! He was helpful, knowledgeable and very accommodating and friendly. Highly recommend him and Raymour and Flanagan on Boston Road in Springfield!

30 de septiembre de 2024
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Respuesta de Raymour & Flanigan - Boston Road Outlet

Thank you so much for your review, Laurie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

The sales rep Ana

The sales rep Ana was wonderful. She was knowledgeable and not pushy and extremely helpful and patient.

28 de septiembre de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Thank you so much for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

Ethan was great at explaining the…

Ethan was great at explaining the different mattresses so I purchased the one best for my needs. He takes time with his customers so each customer feels valued.

I will go back to the Boston Road, Springfield store and buy from Ethan every time we are looking for furniture or bedding.

10 de septiembre de 2024
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Respuesta de Raymour & Flanigan - Boston Road Outlet

Dear Gordon,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Ethan was able to assist you in finding the perfect mattress and that he made you feel valued as a customer. It's wonderful to know that his dedication and knowledge left such a lasting impression on you.

We look forward to welcoming you back to our Boston Road, Springfield store for all your future furniture and bedding needs. Your kind words and support mean a lot to us!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Valorada con 5 estrellas sobre 5

greatt service

10 de septiembre de 2024
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Respuesta de Raymour & Flanigan - Boston Road Outlet

Hi Josue,

Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

We were well taken care of.

6 de septiembre de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Hi Bob,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you felt well taken care of during your visit. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

The rep with whom I spoke was so…

The rep with whom I spoke was so knowledgeable and respectful of my purchase. Such a pleasure to actually accomplish a task in a few minutes

25 de agosto de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Dear Joan,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our representative. It's great to know that they were able to assist you efficiently and respectfully. We strive to provide excellent service, and your feedback is truly appreciated. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

I ordered a bookcase online

I ordered a bookcase online. Well simple quickly became complicated.
Ana Mendez and the crew in shipping and delivery stepped in and helped correct the issue ( missing hardware on delivery ). The original bookcase was replaced and I have since ordered 3 more.
Thank you all for such great service from everyone.

29 de julio de 2024
Opinión espontánea
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Hi Michael,

Thank you so much for sharing your experience with us! We're thrilled to hear that Ana Mendez and our shipping and delivery team were able to resolve the issue with your bookcase promptly. It's wonderful to know that their efforts have earned your continued trust and additional orders. We truly appreciate your kind words and your business. Enjoy your new bookcases!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Anna was very nice

Anna was very nice. Not pushy at all.

11 de agosto de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Hi Carlos,

Thank you so much for taking the time to share your experience! We're thrilled to hear that Anna provided you with excellent service and made your visit enjoyable. We appreciate your kind words and look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Valorada con 5 estrellas sobre 5

Salemen was very attentive

Salemen was very attentive , patient , and helpful

11 de agosto de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Hi Jesse,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our salesperson was attentive, patient, and helpful during your visit. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Rick was great

Rick was great ! We bought the king mattress that day .

27 de julio de 2024
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Respuesta de Raymour & Flanigan - Boston Road Outlet

Hi Consumer,

Thank you so much for your wonderful review! We're thrilled to hear that Rick provided you with excellent service and that you found the perfect king mattress. We hope you enjoy many restful nights on your new mattress. If you need any further assistance, feel free to reach out.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Valorada con 5 estrellas sobre 5

Good sale prices and sales associate…

Good sale prices and sales associate Vana was very professional and nice.

22 de julio de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Dear Mary,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our sale prices and had a positive experience with Vana. We take pride in our team's professionalism and friendliness, and it's great to know that Vana made your visit a pleasant one. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Valorada con 5 estrellas sobre 5
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Dear John,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Anna provided you with such outstanding hospitality. We take great pride in our team's dedication to customer service, and it's wonderful to know that Anna made your visit memorable. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Outlet in the future.

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Ana Mendez was very helpful and even…

Ana Mendez was very helpful and even sent me a video of the dresser I was looking at online. She answered all my questions and gave me immediate responses! Great customer service which is had to find these day!😊

10 de junio de 2024
Logotipo de Raymour & Flanigan - Boston Road Outlet

Respuesta de Raymour & Flanigan - Boston Road Outlet

Hello Lorena Pesek We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

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