Raymour & Flanigan - Carle Place Opiniones 

219
TrustScore: 4.5 sobre 5

4,6

275 Glen Cove Road, 11514 Carle Place, NY, US


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I spent 30 min with Syed and picked out the couch I thought was right. Once I got to the register Syed asked me to open my phone. I thought it was part of the application process. Unfortunately, I... Ver más

Valorada con 5 estrellas sobre 5

I actually dealt with online rep Michael Diaz. Very professional and very helpful. He was able to put together all the items I needed.

Valorada con 5 estrellas sobre 5

The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrive... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 275 Glen Cove Road, 11514, Carle Place, NY, Estados Unidos

  • 5167393494

4,6

Excelente

TrustScore: 4.5 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(219)

4261 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jodie

Jodie, was fantastic, she helped us find what we needed and spent time with us to find it.

15 de enero de 2023
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Respuesta de Raymour & Flanigan - Carle Place

Thank you Lawrence Nathan for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Valorada con 5 estrellas sobre 5

George Smith

The salesperson, George Smith, was outstanding… helpful, friendly and most pleasant

11 de enero de 2023
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Respuesta de Raymour & Flanigan - Carle Place

Thank you Linda Weber for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Looking for a dresser

Looking for a dresser. Ended up in the Carle Place location. Jo-Ellen Pryor greeted me at the door and made the entire process, from start to delivery, flawless. She was informative, patient and extremely helpful. Can't THANK HER enough-

2 de enero de 2023
Opinión espontánea
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Respuesta de Raymour & Flanigan - Carle Place

Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service. We're glad to hear that your sales woman was able to assist you through the entire process with ease!! Please let us know if there's anything else we can do for you in the future. -Jeff V.

Valorada con 5 estrellas sobre 5

We had a good experience buying a…dining set

We had a good experience buying a dining room set because Fred was our sales person. He was personable and very patient with all our questions and our change of minds on the color.

5 de enero de 2023
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Respuesta de Raymour & Flanigan - Carle Place

Thank you for taking the time to leave a review, Carol! We're happy to hear that your sales associate was personable and patient!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

The salesperson was very professional

The salesperson was very professional, knowledgeable and patient. We actually visited the store three times before we made a purchase. Each time we visited , Shakeela was very helpful and patient with us, she realized that we were making a major purchase( ended up buying $10,000 worth of furniture). I will gladly recommend Shakeela to anyone.

30 de diciembre de 2022
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Respuesta de Raymour & Flanigan - Carle Place

Thank you for taking the time to leave a review, Marta! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Hussein was very very helpful and a…

Hussein was very very helpful and a great rep

4 de septiembre de 2022
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Respuesta de Raymour & Flanigan - Carle Place

Thank you for taking the time to leave a review, Michael! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Great experience

23 de agosto de 2022
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Respuesta de Raymour & Flanigan - Carle Place

Thank you Matthew Newman for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Valorada con 5 estrellas sobre 5

Jade was exceptionally helpful...she…

Jade was exceptionally helpful...she went above and beyond to help me put together the look I wanted.

8 de agosto de 2022
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Respuesta de Raymour & Flanigan - Carle Place

Hi J,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Valorada con 3 estrellas sobre 5

I'm actually quite surprised to see the…

I'm actually quite surprised to see the charges that appeared after thinking I was purchasing couches for $3800 plus tax. Suddenly there was a high delivery charge on top of taxes on top of the warranty. Disappointed that the store would not at least waive the delivery nor go lower on the price nor give me more time on the financing. 7/7/2022- As an update, because the response from customer service below seems to indicate something was done, nothing was. I did reach out and they did absolutely nothing about my gripes. Still sorely disappointed.

23 de junio de 2022
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Respuesta de Raymour & Flanigan - Carle Place

Hi Constance. We are sorry to see that you are dissatisfied with our delivery fees. We would love an opportunity to talk this over with you. Please reach out to us at rfcare@raymourflanigan.com and someone should be in touch with you shortly. -Jeff V.

Valorada con 5 estrellas sobre 5

Excellent customer service

We walked into the showroom looking for a specific item. Jodi our salesperson took us to the item. She was very sweet and knowledgeable of specifications. We have our special needs son with us and was able to get everything done very quickly.

28 de octubre de 2021
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Respuesta de Raymour & Flanigan - Carle Place

Thank you for taking the time to leave a review, Jennifer! We really appreciate you taking the time out to share your experience with us. -Taylor W

Valorada con 5 estrellas sobre 5

The Denali platform bed is an excellent…

The Denali platform bed is an excellent product and I'm very glad I bought it. It's solidly built, the finish is flawless, and the storage doors are large and convenient. Plus the delivery experience, as usual with R&F, was prompt and beyond complaint. The delivery men were courteous and did a bang-up job assembling the unit.

23 de octubre de 2021
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Respuesta de Raymour & Flanigan - Carle Place

Thank you for taking the time to leave a review, MR! We really appreciate you taking the time out to share your experience with us. -Taylor W

Valorada con 5 estrellas sobre 5

The representative was so helpful

The representative was so helpful, it only took me half an hour complete my purchase. Thank you!!!

22 de octubre de 2021
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Respuesta de Raymour & Flanigan - Carle Place

Hi customer,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Valorada con 4 estrellas sobre 5

Satisfaction and Complaint

Service at your store in Carle Place was terrific. Salesman was knowledgeable, courteous and helped me select a nice couch and dining room table. Delivery was on time with accurate advance notice.......My only problem was with your accounting dept. I called 2 days after purchase to ask if I could come into store in person and pay down the financing agreement, using gift cards I had received at my retirement party on Thursday, Oct. 7. I was told (a) financing had already been put through a day earlier and it was too late and (b) you don't accept gift cards as payment. I was upset and said I would not shop there again. Pat Calvert

21 de octubre de 2021
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Respuesta de Raymour & Flanigan - Carle Place

Hi PAT,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Valorada con 5 estrellas sobre 5

My experience was wonderful

My experience was wonderful. Your sales person Lonnie was knowledgeable, helpful and patient.

5 de octubre de 2021
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Respuesta de Raymour & Flanigan - Carle Place

Hi Angela! Thanks so much for leaving us a 5-star review! We hope to see you again soon! -CE

Valorada con 5 estrellas sobre 5

Great experience …

Anthony at the Poughkeepsie outlet store was knowledgeable and helpful. He guided us in selecting the items we wanted and gave us space to decide. I highly recommend him snd we are pleased with our delivered selections as well.

14 de septiembre de 2021
Valorada con 5 estrellas sobre 5

we had a great visit to your Gateway…

we had a great visit to your Gateway location store in Brooklyn NY. The salesperson was outstanding. She was very helpful in helping us choose the furniture that would fit in the new apartment. She even came with us to help get the correct measurements for the space we have.

18 de agosto de 2021
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Respuesta de Raymour & Flanigan - Carle Place

Hi Richard,

Thank you for your awesome feedback. We are so glad you had a pleasant experience with us. We are looking forward to seeing you again soon! -Taylor W

Valorada con 5 estrellas sobre 5

Turning a bad experience into good

I’ve purchased from Raymour & Flanigan in the past so of course I went there when I needed a dresser and an accent chest. I went there on 3 individual occasions and all three times I walked in and I wasn’t approached or greeted. I finally had to ask for help. Michael Farrier had just finished up with a customer when I asked him to help me. He was more than happy too and what an amazing job he did I was able to purchase my dresser and accent chest and he was also nice enough to order a painting I wanted off of your website. Shame on all of the sales people that turned there backs on me because they lost out on a $1900 sale. You never would’ve known that they work on commission.

26 de julio de 2021
Valorada con 5 estrellas sobre 5

Customer service is top notch here

Customer service is top notch here! Very friendly sales reps, great products, easy purchase/delivery options. Definitely recommend.

28 de junio de 2021
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Respuesta de Raymour & Flanigan - Carle Place

Hi Elisheba! We are happy to see you enjoyed your experience at Raymour & Flanigan. We hope you're enjoying your new furniture! -CE

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