Raymour & Flanigan - Hamburg Outlet Opiniones 

88
TrustScore: 4.5 sobre 5

4,7

3464 McKinley Pkwy, 14219 Buffalo, NY, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jason is extremely knowledgeable, friendly, professional, and helpful. He listened to my needs, and guided me through in-store mattress testing until I found the best one suited one for me. I immediat... Ver más

Valorada con 5 estrellas sobre 5

Just moved my mom and Sandy Dolan from Raymour Flannigan outlet was there for our family every step of the way. From shopping an entire apartment's worth of furniture, to long distance payment process... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales representative, Casey Buccos, was very helpful. He spent as much time as we needed to make sure we were happy with our choices. He was informative, friendly, and patient while we asked quest... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but be... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 3464 McKinley Pkwy, 14219, Buffalo, NY, Estados Unidos

  • 7162068931

4,7

Excelente

TrustScore: 4.5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(88)

4213 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ease of finding what I needed and…

Ease of finding what I needed and checking out without having to leave home.

19 de febrero de 2024
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you, Lisa, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

Great customer service.

Great customer service! Salesman was very informative, but not pushy. Explained everything about the product and purchase.

21 de enero de 2024
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Hello Kelly Brinkworth! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Valorada con 1 estrellas sobre 5

I wrote a review regarding my install/repair

I wrote a review regarding my store experience, which was very delightful. However, the installers who installed my bed, did it incorrectly and it cracked within two days. It took them over two weeks to fit me in to get someone to fix it. In the meantime, my bed was getting louder and louder from the crack (and I am not kidding you when I say every time I move, it wakes me up)! They finally came to fix it and they brought the wrong part so they had to reschedule me, (After taking the day off). I asked to be scheduled earlier the next day when they were trying to fit me in because I had plans. Nope they are arriving approximately 1:42 and I kept calling to find out what time they would be here so I can make plans accordingly,(even the nice people at the Raymour in Flanigan store. We’re trying to get a hold of them), but did not receive a text at 8:15 this morning. The service department is very incompetent starting with they should’ve had the right piece because I sent them a picture of the slat which was ivory and color. They brought a footboard which was gray in color. Somebody is not doing their job there. I am one unhappy customer.

23 de diciembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fast

Fast , Friendly service

26 de septiembre de 2023
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Respuesta de Raymour & Flanigan - Hamburg Outlet

Hello Holly John! Thank you for your feedback. We're glad you had such a good experience with us. We hope you're enjoying your new furniture! Thank you!

Valorada con 5 estrellas sobre 5

BEST SALES PERSON EVER

THE SALES PERSON SANDRA DOLAN WAS FANTASTIC. LET US LOOK AROUND AND NEAR BY IF WE HAD QUESTIONS. NO PRESSURE TO BUY BUT WE ENDED UP WITH A KITCHEN TABLE AND MATTRESS. NEVER HAD THAT MUCH HELP PICKING A MATTRRESS. SHE IS VERY KNOWLEDGABLE. SHE DESERVES TO BE RECOGNIZED. BEST SALESPERSON WE EVER HAD.

24 de septiembre de 2023
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Hello Laura Smith! Thank you for your kind words, we are pleased to know that our sales associate did a fantastic job! We hope you're enjoying your new furniture. Thank you!

Valorada con 5 estrellas sobre 5

Amanda Reuben was awesome to work with

Amanda Reuben was awesome to work with. I had two specific pieces in mind when I went into the showroom.
She gave me time to walk around and look. I left with no luck. A little while later she called me to check out a couple R&F online pieces. They were perfect and exactly what I wanted. She went above and beyond. I am so thankful!

4 de septiembre de 2023
Opinión espontánea
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Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review, Rob! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you, Kenneth, for taking the time to leave a review. We're so happy to hear that you received helpful and exceptional customer service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

EXCELLENT EXPERIENCE!

The delivery of our new sectional arrived on time and in perfect condition. The delivery crew were great, and assembled our couch within minutes. We are forever Raymour & Flanigan customers!!!

29 de agosto de 2023
Valorada con 5 estrellas sobre 5

I was helped by your associate

I was helped by your associate, Amanda and she assisted me with finding a kitchen set and end tables. She was very friendly, not pushy and understood my needs.

28 de agosto de 2023
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Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Valorada con 4 estrellas sobre 5

Greeted at the door pdj

Greeted at the door. Ps

6 de agosto de 2023
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Hello Gloria! Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Valorada con 5 estrellas sobre 5

Excellent service

Cal, the store manager made everything easy!

29 de junio de 2023
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you so much for your kind review, Marsha! It's great to hear that Cal did an exceptional job in assisting you!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

Sandy Dolan made it happen

Just moved my mom and Sandy Dolan from Raymour Flannigan outlet was there for our family every step of the way. From shopping an entire apartment's worth of furniture, to long distance payment process, to arranging last minute order changes and delivery, Sandy is a rock star. She came along side our family and stayed in touch throughout. She gives all her years of expertise to her customers, we all can have a friend who is in the furniture business.

27 de junio de 2023
Opinión espontánea
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Valorada con 5 estrellas sobre 5

I love this store

I love this store. I have made many purchases in the past. Always a good product, fair price, and fast delivery. Will be back next time I need a piece of furniture.

27 de junio de 2023
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you so much, Lisa, for taking the time to leave a review and for your kind words. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Valorada con 1 estrellas sobre 5

tech states nothing can be done with…

tech states nothing can be done with corners of 1 month old couch, you sink! thats what you get for 2,000!
i have been a customer of R & F for over 20 years have never received a bad product until now! very dissatisfied this is unacceptable! brings me to tears!

25 de mayo de 2023
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Hi Terry.
We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email rfcare@raymourflanigan.com with the name and phone # associated with your account. Thank you!

Valorada con 5 estrellas sobre 5

Great attention was given to our requests.

We visited the store on McKinley Parkway on the 6th of May. We purchased a king size mattress in April and my wife decided she preferred another. So we came and exchanged the mattress for another. Great attention was paid to size and softness. We were surprised it went so smoothly. The upgraded frame and mattress was delivered three days later. The only problem we had, our bed frame was scratched when installed the first time and we are awaiting repair of the gouge.

6 de mayo de 2023
Valorada con 3 estrellas sobre 5

Hi , there ok little disappointed

Hi , I visited the original raymore store on southwestern , then got directed to go to the outlet store because the first one had no couches for 500.00 ??? Go figure , I took it as they had no use for someone not looking to spend 3 grand in there store , of course everyone knows salesman work on commission , so went to the outlet at the McKinley area , the salesman was very nice and polite and customer care guys were very nice as well , so long story short I forgot I had the email fining me 30.00 off my first purchase , so I called the outlet and much to my surprise they told me it was for the other store at there prices not the outlet !!! Now mind ya my couch and foot stool both cost me with tax’s and delivered over 890.00 , to which I find it very high in my personal opinion but went with it . I am a newly widowed and I have limited funds so I did layaway ! And I did get the coupon from the outlet site as that’s where I signed up my email there . I feel like I should have gotten the 30.00 off my purchase with that coupon whether it was raymore and F store or raymore and F outlet !! It’s still the same store either way !!! Besides the foot stool is over priced any way. But I took the items anyway and will continue to pay on them till paid off .

28 de abril de 2023
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Hello Kim. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.

Valorada con 5 estrellas sobre 5

Was very nice and patient

Was very nice and patient. Delightful experience

3 de febrero de 2023
Logotipo de Raymour & Flanigan - Hamburg Outlet

Respuesta de Raymour & Flanigan - Hamburg Outlet

Thank you for taking the time to leave a review, Robert! We're happy to hear that your sales associate was nice and patient!! Enjoy your new furniture. -Jeff V.

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