The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... Ver más
La empresa ha respondido
500 Jay Scutti Boulevard, Suite 100, 14623 Rochester, NY, US
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... Ver más
La empresa ha respondido
I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... Ver más
La empresa ha respondido
Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... Ver más
La empresa ha respondido
Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... Ver más
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, Estados Unidos
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 0% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nice store, no high pressure sales. Good selection of items in main showroom, outlet showroom and even clearance section.

Respuesta de Raymour & Flanigan - Henrietta
Wonderful service in replacing our mattress. Manager Steve was patient and very helpful. Very courteous

Respuesta de Raymour & Flanigan - Henrietta
It is typically not easy shopping for a mattress. But our recent experience was a game changer and we left R&F as truly satisfied customers. Our salesman, Christopher Case, was extremely knowledgeable and sensitive to our need to have “space” to assess his suggestions. We never felt rushed or overly influenced in making our decision, and we were comfortable in sharing any concerns or questions. Definitely a 5-star experience!

Respuesta de Raymour & Flanigan - Henrietta
Sabrina was very helpful in assisting us with our furniture purchase.

Respuesta de Raymour & Flanigan - Henrietta
Our salesperson Adam was very easy to work with. Very low pressure which is greatly appreciated.

Respuesta de Raymour & Flanigan - Henrietta
Great experience at Raymour a& Flanigan. Store had wonderful selection of Livingroom sets and they were in stock! Stacy helped us and was very knowledgeable and helpful in our decision making process. Thanks!

Respuesta de Raymour & Flanigan - Henrietta
Sales rep was very knowledgeable, very helpful and didn't try to push higher priced mattresses. He let me make up my own mind. Really appreciated that...gave me the information I needed to make the right decision for me.

Respuesta de Raymour & Flanigan - Henrietta

Respuesta de Raymour & Flanigan - Henrietta
We have had such a good experience buying furniture. The salesman was great he didn’t pressure use at all. He allowed use to decide for ourselves what we wanted the purchase. He knew a lot about the furniture that we were looking to purchase.

Respuesta de Raymour & Flanigan - Henrietta
Jason Santora was great! Very patient with me as I had to facetime parents while shopping fir them! He was able to accommodate me for all items iI was purchasing!

Respuesta de Raymour & Flanigan - Henrietta
Staff are always helpful. Easy to make purchase. Thank you again.

Respuesta de Raymour & Flanigan - Henrietta

Respuesta de Raymour & Flanigan - Henrietta
My salesperson Rob was great, professional, and knowledgeable, making my experience and sales transaction smooth and easy.

Respuesta de Raymour & Flanigan - Henrietta
Great experience. Rob did a terrific job of giving me time to explore without looking constantly looking over my shoulder.

Respuesta de Raymour & Flanigan - Henrietta
Good selection of items. Salesperson is knowledgeable and courteous towards the buyer. Good store experiance.

Respuesta de Raymour & Flanigan - Henrietta
Our sales person was very informative and patient, as we were making our decisions. We wold recommend Raymour & Flanigan to anyone who wants great service and well made furniture.

Respuesta de Raymour & Flanigan - Henrietta
I went in needing to purchase a sofa, a loveseat, and a recliner to replace those that were more than worn out.
I was greeted by a sales associate named Rajeen. He showed me a number of choices, but never pressured me to make a sale. Pressure would make me walk out the door! He was patient and courteous, but I wasn't ready to make a decision. I wanted to go home and make more measurements and look more elsewhere and online.
Cognizant that salespeople often work at least partly on commission, when I went back, I asked for Rajeen. He had already spent a good deal of time with me and deserved to be credited with the sale. He spent a good deal more time walking me around the store, looking at different options that would suit my needs, until I finally made my decision.
I am happy with my final choices and the delivery.

Respuesta de Raymour & Flanigan - Henrietta

Respuesta de Raymour & Flanigan - Henrietta
Salesperson was very friendly and helpful. I know they work on commission, and I felt bad that we were only purchasing a new bed frame. He answered all our questions and was as helpful to us as if we were buying a living room set.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.