Raymour & Flanigan - Union Square Opiniones 

83
TrustScore: 4.5 sobre 5

4,4

24 Union Square E, 10003 New York, NY, US


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

While Maria Garcia was wonderful, I didn't appreciate a call stating that there was going to be a problem with delivery because I live in a 4th floor walk up. Your a furniture company if you don't exp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience was great. I had been to four other furniture stores, but no one had what I wanted. When I explained to the salesman about my small apartment, he showed me a loveseat with a bed inside a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My mattress looks like some kind of Skislope all of a sudden, and they took my claim. Seriously, followed up, asking for pictures the next day, and granted my claim for a replacement the day after tha... Ver más

Valorada con 5 estrellas sobre 5

The Manager that worked with me, Mr. Joshua Cosme, took his time showing me several pieces to pick from. The selection available was good and I ended up with a great piece of furniture. Haven’t rece... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 24 Union Square E, 10003, New York, NY, Estados Unidos

  • 9173862951

4,4

Excelente

TrustScore: 4.5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(83)

4155 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The Sales Associate Mr

The Sales Associate Mr. Rey B. was very informative and knowledgeable offering a variety of choices and offered many options to any customers' benefit while endorsing the R&F name brand!

16 de julio de 2023
Logotipo de Raymour & Flanigan - Union Square

Respuesta de Raymour & Flanigan - Union Square

Thank you Anita for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Valorada con 5 estrellas sobre 5

Union Square store is Best!

On time, very professional which is why I always order from R & F on Union Square.

27 de junio de 2023
Logotipo de Raymour & Flanigan - Union Square

Respuesta de Raymour & Flanigan - Union Square

Thank you so much, Catherine, for taking the time to leave a review and for your kind words. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a loyal customer with Raymour & Flanigan!

Valorada con 5 estrellas sobre 5

Great Customer Service!

11 de junio de 2023
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Respuesta de Raymour & Flanigan - Union Square

Thank you for your review, Victor! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Valorada con 5 estrellas sobre 5

The Manager that worked with me

The Manager that worked with me, Mr. Joshua Cosme, took his time showing me several pieces to pick from. The selection available was good and I ended up with a great piece of furniture. Haven’t received it yet, but thus far I’m happy and satisfied with the entire process.

8 de junio de 2023
Valorada con 5 estrellas sobre 5

Thank you, Dan

Dan, our salesman was very helpful and attentive - Thank you, Dan
Elizabeth Hepburn

25 de mayo de 2023
Logotipo de Raymour & Flanigan - Union Square

Respuesta de Raymour & Flanigan - Union Square

Thank you for taking the time to leave a review, Elizabeth! We're happy to hear that your sales associate was helpful and attentive! Enjoy your new furniture. -Jeff V.

Valorada con 2 estrellas sobre 5

While Maria Garcia was wonderful

While Maria Garcia was wonderful, I didn't appreciate a call stating that there was going to be a problem with delivery because I live in a 4th floor walk up. Your a furniture company if you don't expect to deliver in these type of buildings then maybe you should let the consumer know. I always take care of people who make deliveries to my apartment. I know the work is hard.

14 de mayo de 2023
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Respuesta de Raymour & Flanigan - Union Square

Hi Annette, We are very sorry about your negative experience with us regarding your delivery. We would like to get you in touch with our management team to resolve this issue. Please email us at RFCare@raymourflanigan.com with your name and phone#. We will be in touch as soon as possible. -Jeff V.

Valorada con 5 estrellas sobre 5

RF was on top of my mattress claim!

My mattress looks like some kind of Skislope all of a sudden, and they took my claim. Seriously, followed up, asking for pictures the next day, and granted my claim for a replacement the day after that. I went down and met with a manager, who helped me find a replacement, the delivery went smoothly, they communicated before they arrived, I would have liked a text at seven in the morning and not an email because the time frame I received the day before was 8-10:45. They left the warehouse at 7 and got here early. They were courteous and quick and I am really thrilled with my experience and looking forward to a good nights sleep

4 de abril de 2023
Valorada con 5 estrellas sobre 5

Had a problem with two paintings whose…

Had a problem with two paintings whose background color did not match and the manager Josh and employee Kristen were so nice to obtain an exchange for me. I believe they have the best manager and some of the best employees.

1 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer representative was very nice…

Customer representative was very nice and greeted us as soon as we came in. She was very knowledgeable.

9 de diciembre de 2022
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Respuesta de Raymour & Flanigan - Union Square

Thank you for your review Janelle We are happy to hear that your sales person was knowledgeable and nice!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

My experience was great and everything…

My experience was great and everything that I needed was there. Jose Rosario was my salesman and he made sure that I was comfortable at all times.

10 de octubre de 2022
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Respuesta de Raymour & Flanigan - Union Square

Thank you Bertha Slack for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Our sales rep was excellent and…

Our sales rep was excellent and effective!

10 de septiembre de 2022
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Respuesta de Raymour & Flanigan - Union Square

Thank you Carleesha Porter for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Valorada con 4 estrellas sobre 5

Replacement of couch

After a long delay of 2 years due to covid they are fully fulfilling the warranty and are replacing the loveseat. And were extremely helpful in its selection.

2 de septiembre de 2022
Logotipo de Raymour & Flanigan - Union Square

Respuesta de Raymour & Flanigan - Union Square

Thank you sharing your experience. We're happy to hear that were able to make good use of your warranty. Enjoy your new loveseat!! -Jeff V.

Valorada con 5 estrellas sobre 5

Mr.kojo was very nice and very patient…

Mr.kojo was very nice and very patient with me he knows well his job and to provide the customer with their needs

17 de agosto de 2022
Logotipo de Raymour & Flanigan - Union Square

Respuesta de Raymour & Flanigan - Union Square

Thank you for taking the time to leave a review, Judith! We're happy to hear that your sales associate was nice and patient!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent staff that helped us find the right mattresses for us. No pressure sales, just good information to help us make our decision. Would highly recommend the store.

30 de julio de 2022
Logotipo de Raymour & Flanigan - Union Square

Respuesta de Raymour & Flanigan - Union Square

Michael, thank you for your review and recommendation. We are glad to hear that you had a great experience shopping with us! Enjoy your new furniture. -Jeff V.

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