Raymour & Flanigan - Waterford Opiniones 

230
TrustScore: 4.5 sobre 5

4,7

917 Hartford Turnpike, 6385 Waterford, CT, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rob Wilson was an excellent agent. He was very polite, attentive and able to meet all my requirements. Even after placing my order, I realized that I had made a mistake and to change the size of my ma... Ver más

Valorada con 5 estrellas sobre 5

Just everything abt your Company from the minute entering the showroom and being greeted right away by Robin who exceeded our expectations as she was pleasant and personable. She was very knowle... Ver más

Valorada con 5 estrellas sobre 5

We first visited about a week ago, looking for a nw couch. Lisa Seely was very helpful, making suggestions without being "pushy" as some salespeople are. We returned yesterday and specifically asked... Ver más

Valorada con 1 estrellas sobre 5

I attempted to place an order by phone to the Waterford R&F store, but failed when filling out my requested financial information online. When I clicked on “terms and conditions” to read them l could... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 917 Hartford Turnpike, 6385, Waterford, CT, Estados Unidos

  • 8604373684

4,7

Excelente

TrustScore: 4.5 sobre 5

230 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(230)

4082 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just everything abt your Company from…

Just everything abt your Company from the minute entering the showroom and being greeted right away by Robin who exceeded our expectations as she was pleasant and personable.
She was very knowledgeable about the item that I had in mind and made my purchase less stressful.
She truly is an asset to Raymour and Flanigan.
My experience also at the Customer Care Dept. I can't recall her name, was also very cordial and pleasant, making the checkout process quick and painless.

No room for improvement !

23 de abril de 2026
Valorada con 5 estrellas sobre 5

A Pleasant Experience

What a wonderful shopping experience. Robin was absolutely pleasant to walk thru the showroom with describing the products we were interested in. We had no problem selecting the pieces we had come in searching for after be educated on the various options that were available to us. The feeling of satisfaction we felt after our experience is something we wish on the people in our inner circle who we will recommend visiting Raymour and Flanigan. Thank you Robin.

8 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ottoman repair

The purchase went very well. I had a problem with my ottoman that the wheels were peeling and I call for service and the tech guy was very polite and repaired all 4 wheels,about a week ago. Now one of the wheels collapsed and waiting for the second repair.

7 de octubre de 2025
Valorada con 5 estrellas sobre 5

Wonderful experience

Wonderful experience! The sales person greeted us warmly and knew exactly what to show us based on our needs! We placed our order quickly and left very satisfied with our decision!

20 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Still waiting....

We had a positive in-store experience. We found a living room set we liked and had it delivered. When they set it up, they left a broken armrest. I called the store immediately and was told to send pics to a text and that hopefully someone would get back to us in 72 hours as they are short staffed.

So we have a brand new living room set sitting in our house that is broken. It has been 5 days as of today with zero contact.

There is noway the delivery guys couldn't have known the set was clearly faulty when setting it up. They lost a customer.

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and easy buying experience

I came in Monday night and was greeted by Paul Jensen. I explained to him that I had a bad experience at the store years ago but was willing to give them another shot and that I was looking to buy a couch and recliner. Paul couldn’t have been nicer and more helpful in showing me around at the options that were available. We were able to quickly find exactly what I was looking for. Paul got the paperwork, financing and delivery date set up quick and easy. I had arrived about a half hour before close and he even stayed a little past store closing time to help me get it all finalized. It was a very pleasant and easy buying experience from start to finish.

12 de agosto de 2025
Logotipo de Raymour & Flanigan - Waterford

Respuesta de Raymour & Flanigan - Waterford

Hello Matthew,

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Paul was able to assist you in finding the perfect couch and recliner, and that your visit was pleasant from start to finish. It's wonderful to know that we could turn around your previous experience and provide the service you deserve. We appreciate your trust in giving us another chance and are delighted that everything went smoothly, including the paperwork and delivery arrangements. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Service was outstanding

Service was outstanding

12 de agosto de 2025
Logotipo de Raymour & Flanigan - Waterford

Respuesta de Raymour & Flanigan - Waterford

Hello Norm,

Thank you for taking the time to share your feedback with us! We are delighted to hear that you found our service outstanding and that you had a positive experience at Raymour & Flanigan. Your satisfaction is our top priority, and your kind words mean a great deal to our team.

If there is anything else we can assist you with or if you have any additional feedback, please feel free to reach out.

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

I avoid salespeople at all costs

So I am a hard sell, I am always weary of sales people I find them pushy or uninterested and I just don’t trust them so my go to is always “we’re just looking, thank you”. Jackie Gash from the Waterford ct store was the exception to the rule. She respected that I needed my space and once she saw me in my space she came and without being pushy just really tried her best to make us feel comfortable like she wanted to talk to us weather we were buying or not. Before I knew it I was buying the set we ended up with and she made it work for a budget I was comfortable with. I even said to my husband when we were on our way home, “ this woman is wasting her talent selling couches she should be selling cars or houses.” It’s not easy to sell me anything and now I have a beautiful set I really love at a monthly amount I can afford. If your in the market for a couch set go to raymore and flannigan in Waterford and ask for Jackie this lady is amazing

3 de agosto de 2025
Opinión espontánea
Logotipo de Raymour & Flanigan - Waterford

Respuesta de Raymour & Flanigan - Waterford

Dear Beth,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Jackie made such a positive impression during your visit. It's fantastic to know that she was able to provide you with the space and comfort you needed while assisting you in finding the perfect set for your home.

We are incredibly proud of our team members like Jackie, who go above and beyond to ensure our customers feel valued and supported, regardless of their purchasing decisions. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Jackie and the rest of the team.

Thank you once again for choosing Raymour & Flanigan. If there's anything else we can assist you with, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Absolutely beautiful and right on time…

Absolutely beautiful and right on time for delivery

10 de agosto de 2025
Logotipo de Raymour & Flanigan - Waterford

Respuesta de Raymour & Flanigan - Waterford

Hello Carol,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found your purchase absolutely beautiful and that the delivery was timely. Your satisfaction is our top priority, and it's always rewarding to know when we've met our customers' expectations.

If there's anything else we can do for you or if you have any future needs, please don't hesitate to reach out. We look forward to serving you again!

Warm regards,

The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

SALESMAN PHIL WAS PERFECT WITH HIS…

SALESMAN PHIL WAS PERFECT WITH HIS KNOWLEDGE OF WHAT HE WAS SELLING AND WHAT HE WOULD RECOMMEND

6 de agosto de 2025
Logotipo de Raymour & Flanigan - Waterford

Respuesta de Raymour & Flanigan - Waterford

Hello leftypollock,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Phil was able to assist you perfectly with his knowledge and recommendations. Providing exceptional service is our top priority, and it's wonderful to know that Phil made your visit a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Everyone was great!!

5 de agosto de 2025
Logotipo de Raymour & Flanigan - Waterford

Respuesta de Raymour & Flanigan - Waterford

Hello Carmela,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience at Raymour & Flanigan. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Valorada con 5 estrellas sobre 5

Nice store

Nice store, escalator was great for my wife who is handicapped, friendly sales woman

31 de julio de 2025
Logotipo de Raymour & Flanigan - Waterford

Respuesta de Raymour & Flanigan - Waterford

Hello Tony,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you and your wife enjoyed your visit to our store. It's wonderful to know that the escalator was helpful and that our sales team made a positive impression. We strive to provide a welcoming and accessible environment for all our customers, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

Best regards,
The Raymour & Flanigan Team

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